University of Alberta

School of Library and Information Studies

 

 

PROGRAM

PRESENTATION

 

Submitted to

Office for Accreditation

American Library Association

 

 

February 1999

 

TABLE OF CONTENTS

 

INTRODUCTION

Required Data

Institutional Setting

Program Review and Accreditation

Preparing for Accreditation

Organization of the Program Presentation

Outcomes and Evaluation

 

STANDARD I. MISSION, GOALS, AND OBJECTIVES

Vision of the School

Mission of the School

Goals of the MLIS Program

Objectives of the MLIS Program

Mission, Goals, and Priorities of the University

Outcomes and Evaluation

Planning Initiatives

 

STANDARD II. CURRICULUM

General Description of the MLIS Curriculum

Content of the MLIS Curriculum

Evaluation of MLIS Courses

Curriculum Development

Continuing Education

Outcomes and Evaluation

Planning Initiatives

 

STANDARD III. FACULTY

Vision of the School

Canadian and Prairie Context

Research

Outcomes and Evaluation

Planning Initiatives

 

STANDARD IV. STUDENTS

Vision of the School

(i) recruitment
(ii) admissions
(iii) support and services
(iv) student involvement
(v) placement
(vi) alumni involvement

Canadian Prairie Program

(i) recruitment
(ii) placement
(iii) alumni involvement

Research

(i) support and services
(ii) student involvement

Planning Initiatives

 

STANDARD V. ADMINISTRATION AND FINANCIAL SUPPORT

Administrative Structure and Governance

Participation of Faculty, Staff, and Students at Faculty of Education Level

Participation of Faculty, Staff, and Students at University Level

Chief Executive Officer of the School

Administrative Staffing

Financial Structure and Support

Planning Initiatives

 

STANDARD V1. PHYSICAL RESOURCES AND FACILITIES

Physical Facilities

(i) description
(ii) support
(iii) evaluation
(iv) issues, activities, and planned outcomes

a) access
b) climate control

Computing

(i) description
(ii) support
(iii) evaluation
(iv) issues, activities, and planned outcomes

a) need for improvements in student computing facilities
b) system support

Audiovisual Equipment

(i) description
(ii) support
(iii) evaluation
(iv) issues, activities, and planned outcomes

Information Resources

(i) description
(ii) support
(iii) evaluation
(iv) issues, activities, and planned outcomes

Planning Initiatives

 

CONCLUDING CHAPTER: A STRATEGIC PLAN FOR THE SCHOOL

Summary of Planning Initiatives, 1999-2003, by Accreditation Standard

Strategic Planning Initiatives, 1999-2003, by Timeline

 

 

 

APPENDICES:

A. Documentation available on-site for the External Review Panel

B. Planning and preparation of the Program Presentation

C. Data gathering instruments: focus group questions and student questionnaire

D. School vision and mission and MLIS program goals and objectives

E. Scholarships and awards, 1997-98 and 1998-99

 

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INTRODUCTION

 

 

Required Data

Unit: School of Library and Information Studies

Chief Administrator of the Unit: Dr. Alvin M. Schrader, Director

Parent Institution: University of Alberta, Edmonton, Alberta, Canada

Chief Executive: Dr. Roderick D. Fraser, President and Vice-Chancellor

Chief Academic Officer: Dr. Douglas R. Owram, Vice-President (Academic)and Provost

Administrative Officer to whom the Unit's Administrator reports: Dr. Larry S. Beauchamp, Dean, Faculty of Education

Parent Institution's accrediting agency: Universities Act (Alberta) and The Universities Coordinating Council

Program brought forward for accreditation: Master of Library and Information Studies (MLIS)

The MLIS degree consists of 48 credit hours of study offered through two
routes: course-based (16 single-term courses and a capping exercise) and
thesis-based (13 single-term courses and a thesis). Students in both routes are
required to take the same six core courses. All students must complete the
program within six years and those in the thesis route must fulfil a residency
requirement of one academic year (the course-based program does not have a
residency requirement). Between 35 and 45 students enter the MLIS program
each fall, with an average of 95 students enroled in the program at any one
time (77FTE). Approximately 70 to 75 percent of all students are full time.

Contact Information:
3-20 Rutherford South
University of Alberta
Edmonton, Alberta
Canada T6G 2J4

(780) 492-4578 General Office
(780) 492-2430 Fax
(780) 492-3932 Director

http://www.slis.ualberta.ca

Institutional Setting

The School of Library and Information Studies offers the only graduate education program in library and information studies in the Prairie Provinces. Its establishment was originally approved in principle in 1965 by the University of Alberta as the School of Library Science, the first Director was hired in 1967, and the first students were admitted the following year. The School became the Faculty of Library Science in 1975 and changed its name to the Faculty of Library and Information Studies in 1988. In 1991, the unit was restructured administratively as a department in the Faculty of Education and renamed the School of Library and Information Studies.

The initial mandate of the School was to offer a one-year Bachelor of Library Science (BLS) degree program and in 1969 the first BLS degrees were awarded to 42 students. In 1976, with the phasing out of the Bachelor's program, the two-year Master of Library Science (MLS) program was approved as the first professional degree and in 1978 the first MLS degrees were awarded to 29 students. In 1988, with the name change to the Faculty of Library and Information Studies, the first Master of Library and Information Studies (MLIS) degrees were awarded at Fall Convocation to 13 students. In 1995, the School assumed an important share of the curricular and administrative responsibility for the diploma program in teacher librarianship, a post-BEd distance learning program that is Internet-based, that had hitherto been housed solely in the Department of Elementary Education.

Since its inception, the School has awarded 1,110 degrees: 408 BLS degrees (1969-1976), 5 one-year MLS degrees (1971-1976), 697 two-year MLS and MLIS degrees (1978-Fall 1998), and one individual PhD degree (1992). There are presently 91 students in the MLIS program, full- and part-time (70 FTE), and one student in the individual PhD program. The student currently enroled in the individual PhD program is co-supervised by the Department of Elementary Education.

 

Program Review and Accreditation

The concept of continuous quality review and improvement is not a recent phenomenon in the life of the School of Library and Information Studies. For 30 years the School's professional degree programs have been continuously accredited by the American Library Association's Committee on Accreditation (COA). For the purposes of North American accreditation, the School has engaged in four comprehensive reviews of its curricular programs. In each review, program accreditation was obtained or sustained (first, the Bachelor's program, which was accredited in 1970 under the 1951 Standards; then, the Master's program, which was accredited in 1979, 1986, and 1992 under the 1972 Standards). The current application for review and accreditation of the Master's program is the first under the 1992 Standards.

In addition to the accreditation process, the School has also undergone a number of internal reviews prompted by widespread concern among the University community and administration about how to facilitate faculty renewal in times of severe financial retrenchment: a review of the School's administrative status under the auspices of the Vice-President (Academic) in 1987; the PACCR study in 1989-90, part of a process of review of all faculties under the President's Advisory Committee on Campus Reviews; the administrative restructuring mandated in 1991 in the University of Alberta review document Maintaining Excellence and Accessibility in an Environment of Budgetary Restraint; the review of the graduate programs in the Faculty of Education in 1994 resulting in the Shapiro Report; a review of departmental structure in the Faculty of Education, also in 1994; and the graduate program review in 1994-95, which was part of a cyclical review process of all graduate programs at the University of Alberta that was initiated in 1994 by the Faculty of Graduate Studies and Research (FGSR).

One result of the graduate program review was the development of a strategic plan for the School in 1995, focussing on faculty renewal through retention and recruitment, curricular review and cooperation in course offerings with other academic units, and strengthening of the School's research culture and productivity.

This document was revisited in faculty planning meetings held in May and July 1996, on the occasion of the appointment of Dr. Alvin Schrader as Acting Director of the School, to articulate the School's character and culture in terms of a vision statement, to identify areas of research specialization within the School, to explore research links with other scholars in the Faculty of Education, to identify MLIS curricular needs for the following two to three years, and to establish priorities for hiring new faculty over the same period.

Out of these meetings emerged the faculty's current encapsulation of the School's culture, values, and vision: "The School is a small collegial unit with a vision for teaching, research, and service that is grounded in a multi-disciplinary focus on issues of information access and equity."

The School is scheduled for the next graduate program and research review by FGSR in 1999 or 2000, but a date has not yet been established. The School is in negotiations with FGSR with a view to minimizing the overall workload associated with the next review and in particular with a view to exploring the feasibility of coordinating a single site visit in tandem with the accreditation site visit scheduled for March 1999.

 

Preparing for Accreditation

Accreditation under the 1992 Standards involves a process of self-evaluation broadly based among all of the School's constituencies that culminates in an outcomes assessment document, the Program Presentation. It is grounded in an assessment of program objectives, resources, strengths, and limitations. The overall emphasis is on the development of a continuous process of program planning, development, and improvement, with the ultimate purpose of improving the educational effectiveness of the program. Broadly, the purpose is to answer the question: To what extent do our graduates acquire the competencies needed for professional practice?

More specifically, the Program Presentation has four main goals:

While preliminary planning by the faculty for the accreditation review process began in the spring of 1997, a Steering Committee to oversee the review process was formally established in the fall with a mandate to review the School's mission and MLIS program goals and objectives, decide how constituency input would be obtained, provide guidance on timelines, and review draft versions of the Plan and Program Presentation. At the same time that the Steering Committee was set up, a Working Committee was established for each of the six program accreditation Standards, with a mandate to draft the relevant chapter for the Program Presentation report. Each faculty member was appointed to chair or co-chair a Working Committee, and a one-day policy meeting was held in December 1997 to identify broad issues, establish priorities, and develop a coordinated approach to the accreditation review process. The December 1997 meeting of the School Council discussed and approved the process and structure described above.

Membership and constituency representation of the Steering Committee, with the School Director as chair and the School Administrator as administrative support, are as follows:

Full-time Faculty - chairing Working Committees

Linda Cook, Director, Edmonton Public Library - representing adjunct

professors and employers

Jeannine Green, Librarian, University of Alberta - representing sessional instructors

Dena Heilik, President, Library and Information Studies Students' Association -

representing students

Danial Duda - representing part-time students

Dianne Tinnish, President, Library and Information Studies Alumni Association -

representing alumni

Karen Adams, Director of Library Services and Information Resources, University of

Alberta - representing employers

Pilar Martinez, Past President, Library Association of Alberta - representing

associations

Dr. Grace Malicky, Associate Dean (research and graduate studies) - representing the

Faculty of Education

Dr. Linda McDonald, Associate Dean - representing the Faculty of Graduate Studies

and Research.

Working Committee chairs for designated program accreditation Standards are as follows:

I. Mission, Goals, and Objectives - Dr. Margaret Mackey

II. Curriculum - Dr. Anna Altmann and Dr. Toni Samek

III. Faculty - Dr. Dianne Oberg

IV. Students - Dr. Hope Olson

V. Administration and Financial Support - Dr. Alvin Schrader

VI. Physical Resources and Facilities - Dr. Dennis Ward.

Each of the Working Committee chairs solicited the cooperation and participation of appropriate individuals and constituency representatives, including at least one Steering Committee member to provide feedback on their chapter draft.

The accreditation review process was widely publicized in the fall of 1997 and the winter of 1998. Announcements appeared in the newsletters of the Library and Information Studies Alumni Association and the Library Association of Alberta, and readers were invited to submit comments to the Director of the School, or to participate in focus groups. The same invitation was made by the Director at alumni receptions held in conjunction with association annual conferences in Winnipeg, Regina, Jasper, and Ottawa. The School's process was featured in a lengthy article in the June 1998 issue of Feliciter ("University of Alberta SLIS gears up for reaccreditation" by Hilary Crane).

Individual invitations to assist in the accreditation review process were also sent under the Director's signature to all practitioners in the library and archives community who had supervised practicum and reference service field experiences in the MLIS program during the previous two years, as well as to all alumni who had contributed financially to the School over the same time period; altogether, some 54 supervisors and 120 alumni were contacted.

A public information session was held at the School on March 23, 1998 to launch the information gathering phase of the accreditation review process, invite students and others to participate in focus group sessions, and report on the status of the development of the Plan.

The Steering Committee met the same day to review the draft Plan, which was approved with minor revisions. The final version of the Plan was submitted to COA and the External Review Panel chair in early April. The Plan described the following components of the self-evaluation process: committee structure; faculty and staff assignments; identification of special areas for emphasis; identification of special areas of expertise for External Review Panel membership; and timelines for preparation of the Program Presentation, including alternative dates for the Panel's visit.

Ten focus group meetings were held during April and May 1998, five student groups and five professional community groups consisting of alumni, student supervisors and employers, and association executive members. Altogether, some 35 students and 35 practitioners contributed to the review process through focus groups, and an additional four written submissions were received from individuals who could not attend a focus group meeting.

Working Committees used many other sources of evidence in their reviews, some of which were of an ongoing nature such as the annual recruitment survey of new students, the annual placement survey of recent graduates, and minutes of the School's standing committees. Other sources of evidence were custom-designed for the review process itself such as the student questionnaire distributed by the Working Committee on Students in April 1998, and still others consist of dialogue among full-time faculty, sessional instructors, field experience supervisors, and other practitioners and employers. Focus group questions and the student questionnaire are reproduced as Appendix C.

Draft chapters were reviewed by Working Committee members and then by a Steering Committee member. Revised drafts were submitted to the Director for overall coordination and synthesis in August and early September 1998. Faculty met to discuss successive working drafts of the Program Presentation in September and early October, and a combined meeting of the Steering Committee and School Council was held at the end of October to review and approve the penultimate draft. Appendix B chronicles the major events and activities that have culminated in this penultimate version of the Program Presentation.

 

Organization of the Program Presentation

Self-evaluation involves the judicious selection of materials and samples together with focused summaries that together render the Program Presentation a succinct and coherent statement about the program being presented for accreditation ("Guidelines for the Program Presentation" 1995, p. 2). Each of the following six chapters therefore provides and evaluates evidence to support the School's assessment of its compliance with the six Standards relating to Mission, Goals and Objectives; Curriculum; Faculty; Students; Administration and Financial Support; and, Physical Resources and Facilities. Each chapter is structured to provide the following information:

A concluding chapter summarizes the planning initiatives and implementation timelines that have been identified in individual chapters relating to each Standard, with the result being a draft strategic plan for the School's next three to five years of operation.

 

Outcomes and Evaluation

Through the School's standing committees and School Council, through continuous feedback from sessional instructors and full-time faculty, through regular reviews of curriculum, staffing, and administrative resources, through systematic feedback on the curriculum and instructional quality through student evaluation of every course in every term, through annual surveys of incoming students and of graduates, through the budgetary cycle and financial accounting, and through ongoing consultations and interactions with faculty and administrators in the Faculty of Education and with those in other academic units, the School maintains a continuous process of evaluation in pursuit of excellence.

The accreditation review process followed by the School has incorporated all of these elements in preparing its Program Presentation. Therefore, the School believes that the final Program Presentation reflects the range and depth of views expressed by its various constituencies during the accreditation review process, that the evaluation and strategic planning framework described in the chapters that follow represent a carefully reasoned response to these views and concerns, and that the School meets each of the six Standards articulated in the 1992 Standards for Accreditation of Master's Programs in Library and Information Studies.

 

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STANDARD I. MISSION, GOALS, AND OBJECTIVES

 

The School of Library and Information Studies has a vision statement and a mission statement for the School as a whole and statements of goals and objectives for the MLIS program. These statements are included at appropriate points in this review.

The following discussion of Standard I Mission, Goals, and Objectives will take account of the vision and mission statements of the School and the related goals and objectives of the MLIS program under separate headings. A further section will discuss how the School fits within the broad vision and mission statements of the University of Alberta, as newly defined in the document Degrees of Freedom--1998 Supplement, which was approved in June 1998.

Plans are in place to re-assess the School's statements of mission, goals and objectives. (As discussed below, the vision statement has only recently been implemented and there appears to be general agreement that it does not need further attention at this point.) A schedule for reconsideration of the mission, goals and objectives concludes this section Program Presentation report.

 

Vision of the School

The School's vision for teaching, research, and service is grounded in a multi-disciplinary focus on issues of information access and equity. This vision is encapsulated in the School's motto: "Understanding information: exploring issues, creating access, pursuing equity."

Of all the various guiding principles of the School, the vision statement has been the most recently and thoroughly discussed. The motto was developed through extensive faculty discussions throughout 1996, in conjunction with the creation of the School logo (see also the Students chapter, Vision, part (i) recruitment).

Reports from the focus groups'discussions of the vision statement generally indicated support for this vision, or were silent. Thus, the School assumes that there is a general level of agreement that the vision statement adequately expresses the priorities of the communities consulted through this process.

 

Mission of the School

Education: To prepare individuals for positions of responsibility in the profession of library and information service.

Scholarship: To carry out scholarlystudy and research that advances the discipline of library and information studies.

Service: To serve as a resource for libraries and information agencies, for their personnel, and for professional associations.

The mission statement has been in place since 1990, when it was approved by the Faculty Council. There are two ways of looking at its role:

1) to explore whether it clearly and comprehensively states the overarching purpose of the School, and

2) to work through the consequent ramifications of the mission statement for different statements of goals and objectives.

Some preliminary discussions at the faculty level have begun in both areas, and a more detailed analysis of the mission statement is scheduled to take place by the year 2001. The following commentary represents particular discussion points that have arisen in faculty explorations to date, and also takes account of guidance provided by the focus groups.

The mission statement is broken down into three categories: education, scholarship, and research. The education mission is further developed in the goals and objectives of the MLIS program. Both faculty members and focus group respondents have suggested that it might be useful to develop goals and objectives for the scholarship and service sections as well.

The three divisions of the mission statement correspond to the three-fold enterprise espoused by the University of Alberta. The School could find it useful to relate the development of the scholarship and service elements in the mission statement to the School's role within the University structure.

Under the heading of scholarship, it might be useful to consider how the research component of the School's mission does and should affect students. Is enough explicit attention paid within the context of this statement to the ways in which research affects teaching? Some participants in the focus groups suggested that it might be helpful to develop forums for faculty to describe and explain ongoing research projects. (At present there is an annual series of lunchtime research seminars and many faculty participate each year, but there is no formal requirement for faculty to take part in this seminar series each and every year.) There was also some suggestion from the focus groups that it might be useful to develop a section of the mission statement regarding student opportunities and obligations with regard to research work. One immediate response to the interest in highlighting the School's research component was to incorporate research overviews by all full-time faculty into the 1998 term course LIS 501 Introduction to Library and Information Studies, with a two-fold purpose: 1) local awareness, to acquaint students with the research being done in the School, and with the faculty's areas of specialization, and 2) understanding of the field, to give students an appreciation of the range of research that contributes to the knowledge base of library and information studies.

One focus group suggested that there could be useful connections made between the scholarship and the service aspects of the School's mission, with the School offering the potential for field-oriented research (the example given was the utility of summer reading programs) which working librarians do not have the time to do. This is a possibility that faculty members could discuss; even if they have full research commitments already, there might be some utility in looking into the possibility of making connections with student research.

The University definition of service which operates in the assessment of faculty performance involves service to the University, rather more than service to the field. It might be possible to reword the mission statement to take account of this divergence. Such a step would take some account of the pressure on faculty members to perform numerous roles in relation to their University commitments, but it would be important not to lose sight of the imperative of serving the community as part of the School's vital function.

A different, but related, issue is the degree to which the mission statement supplies priorities for the faculty rather than for the students, a question raised by one of the focus groups. It would be possible to reword the current statement of the School's mission in order to make more room for the priorities and contributions of the student members of the School and this possibility should be discussed at the relevant levels.

A more general question which needs to be addressed at the level of School Council is the issue of the degree to which the mission statement should take account of the School's particular and developing emphasis on research and teaching in the area of services to children and youth. The framing documents of the School could take more account of this focus, and its role and priority at each level of statement needs to be considered. It may be that the best location for a statement of this focus is at the level of goals, but this judgement represents the kind of decision that needs to be developed through discussion by all of the relevant stakeholders.

 

Goals of the MLIS Program

The vision and the mission statements address the School as a whole. At the level of goals, there is a shift to the program being offered by the School, and some of the questions raised by focus groups address that discrepancy, either explicitly or implicitly. It seems clear that discussions at the level of School Council need to consider whether explicit goals for each of the strands of the mission (education, scholarship, and service) need to be worked out. It is possible that this exercise alone would contribute substantially to developing greater clarity of purpose in these different statements.

For example, one focus group addressed questions of the School's role in educating the public on the role of the librarian, in undertaking a professional advocacy position, in clarifying and advertising to the public the rigorous and extensive nature of librarian education. This may well be an appropriate goal for the School of Library and Information Studies at the University of Alberta, but it is not necessarily a goal usefully pursued within the MLIS program. Similarly, there were questions about the role of the School in participating in the development of standards for librarians, again a purpose outside the goals of the MLIS program, as narrowly defined.

A reworking of the mission statement and its relationship to the goals and objectives could also make room for another issue raised in focus groups, the responsibility (and opportunities) of the School to take account of the need for continuing education of professionals. Once again, this is a topic that could legitimately be discussed by School Council, but it would be difficult to see how goals in this area could be framed within the MLIS program, given that the professionals looking for continuing in-service would by definition have the MLIS degree already. At present, the fourth goal statement acknowledges that professionals need to keep informed of social and technological developments, but makes no provision to explore the School's potential role in this process after its students graduate. Current School policy on continuing education and recent initiatives are described in the section on Continuing Education in the Curriculum chapter.

The goals statement already acknowledges the importance of the Canadian context and some of the focus groups were clear that this emphasis must remain, or even be augmented, and that the practical implications for such issues as course resources should be taken into account.

Objectives of the MLIS Program

The objectives, like the goals, operate at the level of the MLIS program. They represent the most detailed working-out of the implications of the larger framing statements, and it is perhaps not surprising that the most detailed responses of the focus groups addressed questions of objectives.

Points of discussion have arisen both at the faculty level and among the focus groups, and these provide a useful starting point for more general discussions leading to a School Council decision.

Some issues clearly belong in the program statement of objectives. For example, the question of whether the Canadian nature of the program needs to be more firmly addressed (and supported with a better range of Canadian resources--a matter that is to some extent outside the School's hands). Some questions may or may not be part of the goals and objectives of the MLIS program (as discussed above), for example, the issue of the need to educate the public about the nature of a librarian's role and extensive background preparation.

The MLIS program objectives, as listed below, all function as completions of a sentence which begins, "Upon completion of the program...." Comment follows only those points where discussion has already begun; an absence of commentary may be taken as a sign that the communities consulted so far are largely in agreement with these points.

1. Students will be familiar with the history, the philosophy, and the service orientation of libraries and librarianship.

2. Students will have an understanding of concepts of knowledge and concepts of information and of the methods of preservation and transmission of cultural records.

3. Students will be aware of the responsibility of librarians and information specialists with respect to the free flow of ideas and access to information.

The intention of the School is to develop a profound awareness of the importance of intellectual freedom, both to society at large and to the profession in particular. The School should discuss whether to strengthen the wording of this objective in order to align it more closely with the strong emphasis on this priority which is actually expressed in the MLIS program. Questions have arisen in the focus groups about the obligation of the School to participate in the education of the public about the importance of the librarian's role in this regard. Clearly such a discussion does not pertain to roles of the MLIS program per se, but the issue raised is an important one.

4. Students will have an understanding of the functions of librarians and information specialists within the larger societal framework, and of the factors influencing the creation, dissemination, and use of knowledge and information.

5. Students will be knowledgeable about basic principles of selection, acquisition, organization, storage, retrieval, and use of recorded knowledge and information resources of all kinds.

6. Students will be knowledgeable about the theories and concepts of administration and organizational behaviour and their application to the management of libraries and information agencies.

7. Students will possess the skills necessary to evaluate library and information systems and services.

8. Students will have an understanding of the principles of systems analysis and systems design for libraries and information agencies.

Discussion of this objective in the focus groups again wavered on the borderline between whether the objective itself is appropriate and whether it is achieved in the program, with one group reporting that it is possible to meet this objective but only if you take the right courses. This remark, of course, raises interesting questions of the degree to which the School simply provides the opportunity to meet all of the objectives, and the degree to which it has a responsibility to ensure that no one can graduate without meeting all of the objectives. Such questions will clearly inform the discussion of mission, goals and objectives to be conducted before the year 2000.

9. Students will understand current information technology as an integral part of the operations and services of libraries and information agencies.

10. Students will be able to evaluate published research in library and information studies and to apply basic principles and techniques of research in library and information studies.

11. Students will be aware of the links between library and information studies and other disciplines, including shared methodologies and common concerns.

This is a subject that warrants some further discussion, taking account of the diverse disciplinary backgrounds of students in the MLIS program. Emphasizing crossovers with other faculties may be a positive step in clarifying this objective.

12. Students will understand the importance of cooperation among libraries and information agencies and of the development and maintenance of collegial relationships with their fellow professionals.

It might be useful for this objective to be outlined in more specific terms involving questions of networking and of leadership in the field.

13. Students will be aware of the need for continuing professional education and be ready to play an active role in associations and engage in other professional activities.

There should be some discussion about whether this objective needs to be supported by putting some formal mechanisms in place for making and maintaining links with continuing education and professional activities. Once again, the question arises of whether or not this is an appropriate objective for the program, or whether it needs to be included more broadly as a goal for the School as a whole.

14. Students will be aware of the culturally diverse composition of society, and of the responsibility to serve all client groups with respect and understanding.

Responses from the focus groups on particular issues serve to supplement faculty discussion of ways to rework the various statements of intent of the School. Not every question can be answered to the complete satisfaction of each interested party, but all of these questions can and will be addressed over the next two years. This overview in the Program Presentation provides a useful summary of questions that were perceived as important at this time.

 

Mission, Goals, and Priorities of the University

Discussion so far has focussed on the School's statements of vision, mission, goals, and objectives, but clearly the School and its priorities must be located within the wider context of the University of Alberta. In 1993, the University produced a document exploring its own priorities, called Degrees of Freedom, and in mid-1998 a supplement to this document was produced. Elements in this document provide useful discussion points for the School.

The University's mission statement reads as follows:

The mission of the University of Alberta is to serve our community by the dissemination of knowledge through teaching and the discovery of knowledge through research. The mission will be determined within the context of a province-wide educational system and the highest national and international standards.

This statement has not changed since 1993. However, the 1998 supplementary document has now added a vision statement which reads as follows:

The goal of the University of Alberta is to be indisputably recognized, nationally and internationally, as one of Canada's finest universities. The U of A will be recognized for:

1. Preparing students for life after graduation.

2. Having professors who are national and international leaders in the discovery, dissemination and application of new knowledge.

3. Meeting community needs through continuous life-long learning opportunities and community service.

4. Providing a satisfying and rewarding environment for students and staff.

The School's statements are compatible with these new statements, and indeed the new emphasis on community service provides a useful frame for the School's discussions on how best to define the service element in the objectives statement.

Similarly, the University's goals are highly compatible with the goals of the School. They read as follows:

The goals of the University of Alberta are to:

- attract and satisfy outstanding undergraduate, graduate, international and life-long learning students;

- meet the research needs of the future;

- meet the needs of communities;

- attract and retain outstanding faculty for teaching and research;

- respond to enrolment and fiscal challenges;

- provide high quality support services and facilities;

- meet employers' needs.

Professional schools are particularly well placed to meet such goals. Indeed, the accreditation review process for the MLIS program and, in particular, the External Review Panel's on-site visit are part of the institutional framework within which the School is accountable to the needs of employers.

The University's supplementary document contains a section on graduate programs, and elements of that statement are also relevant to the School. The statement says: "The University of Alberta must ensure...that it continues to foster graduate programs, ensures high quality, and works to develop the needed resources to build graduate work." (14)

This is not the place for a detailed assessment of the specific recommendations of the University's goals and priorities as reflected in the 1998 supplementary document. The School will schedule a full discussion of it at the faculty level or at the School Council level, as seems appropriate, and this discussion will be part of the timetable for reassessing the School's statements of mission, goals and objectives. However, an overview of the main headings of the University's document shows that the School is well positioned with regard to the main priorities.

The document addresses the need to develop a process for evaluating the quality of graduate programs. The School participates in this process; the next review is scheduled for 1999-2000. The report also speaks of the need to establish scholarship support for outstanding foreign students. The School is involved in recruiting foreign students and in exploring ways of finding tuition support where possible; the University<'s support in this endeavour is welcome (see also the Students chapter, Vision, part (i) recruitment and Table 3, Out-of-Province/Out-of-State MLIS Students).

In the field of research, the University is interested in finding ways of measuring research performance, and also of encouraging the identification of areas of research excellence within the different Faculties. In the Faculty of Education, the identified areas of excellence are as follows: school, teacher, and curriculum transformation; literacy for all Canadians; learners with special needs; multiculturalism and international education; and, information technologies and multimedia studies. Clearly, School personnel already do play an important role in some of these areas and any discussion about research priorities should continue to take account of these perceived areas of focus.

The University is also interested in fostering new areas of research, particularly ones with an interdisciplinary focus. The dynamic nature of library and information studies means that the School is well placed to make a contribution in interdisciplinary ways.

The University is also interested in focussing on lifelong learning and on increasing access by the community to educational offerings. The School is already active in this field, with some evening courses offered on a regular basis, particularly in the spring and summer, and an increasing number of distance courses available to MLIS students. These initiatives, and our connections with the field, strengthen the potential role that the School can play in ongoing professional development. This University priority needs to be a factor in discussions of the School's goals and objectives.

The University also places a high priority on increasing access to networked teaching and research tools. The School Council might eventually wish to discuss whether the School can or should make a specific contribution in this area, focusing on the University's commitment to "support a basic level of student and staff access to networked teaching and research tools." (21)

The increasing emphasis on internationalization on the part of the University needs to be taken into account in School discussions. There are many courses with explicit international components already, and much of the research done in the School has an international aspect to it, but it may be that the goals and objectives need to be made more explicit in this area.

All of these elements need to be discussed both separately and as part of the more general discussion of the School's mission, goals and objectives.

 

 

Outcomes and Evaluation

On balance, the responses of the focus groups to questions of mission, goals, and objectives are positive, with some questions raised about specific details. The recent and thorough discussions of the vision statement, and the absence of any concerns raised in the different forums for stakeholders concerning this vision, should mean that this statement can serve as a guiding instrument in the development of amendments to the other statements.

At the same time, however, there is a need to sort out the question of appropriate goals and objectives for the School as a whole, in addition to those for the MLIS program. This aim should be achieved in a context which takes account of: a) the overall goals and objectives of the University of Alberta, and the duties of the faculty with regard to the University; b) the School's vision; c) the focus of the School on services to youth as a research specialization; and, d) the importance of the western Canadian setting of the School.

MLIS program goals and objectives should also be reviewed to make them more useful as a tool for evaluating the curriculum.

The School is committed to dealing with these questions by the year 2001; at that time, a newly clarified statement of mission, goals and objectives will be put in place.

 

Planning Initiatives

Initiatives are conceived in two broad phases. The first is to sort out the question of appropriate goals and objectives for the School as a whole in addition to those for the MLIS program. The second is to review the MLIS program goals and objectives to make them more useful as a tool for evaluating the curriculum.

The following recommendations for the future are made to maintain and enhance excellence in relation to Standard I Mission, Goals, and Objectives:

 

1. Discuss Degrees of Freedom and its 1998 supplement, and their relationship to the School<'s priorities. May 1999

2. Discuss the School's statements of mission, goals, and objectives by a committee of the whole, including MLIS program goals and objectives. August 1999

3. Write draft statements of mission, goals, and objectives. February 2000

4. Solicit student input on draft statements of mission, goals, and objectives. March 2000

5. Rework statements of mission, goals, and objectives. May 2000

6. Present new statements of mission, goals, and objectives to School Council. December 2000

 

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STANDARD II. CURRICULUM

 

The broad context for curriculum development is the School's vision statement formulated as part of the School's curricular and staffing review of priorities in 1996. The School's vision for teaching, research, and service is grounded in a multi-disciplinary focus on issues of information access and equity. This vision is encapsulated in the School's motto: "Understanding information: exploring issues, creating access, pursuing equity." In addition, the School has a mission statement, formulated in 1990, and goals and objectives for the MLIS program, which were reviewed and amended as part of the recommendations arising from accreditation in 1992.

In 1990 the School instituted an annual planning meeting called the Advance. Annual "retreats" for long-range planning at the departmental, faculty, and university level were common, but we wanted to emphasize movement forward and outward rather than back and inward, so we jokingly began to call our first meeting an "advance," and the term has stuck. The main focus of the annual Advance is the curriculum, which is the heart of the MLIS program. Cuts to the University's budget by the provincial government, external reviews of the School, and the retirement and replacement of faculty members have made long-range consideration of the curriculum even more important than it is in times of institutional stability. In the Fall of 1997, for example, the School obtained a new tenure-track position based on an analysis of curriculum and staffing needs. Annual assessment and planning for development of the curriculum has been, and will continue to be, on-going.

The following discussion of Standard II Curriculum is informed by the vision and mission statements of the School and by its statements of MLIS goals and objectives, organized around the themes of: general description of the curriculum, curricular content, evaluation of courses, curriculum development, and curricular outcomes.

 

General Description of the Curriculum

The MLIS curriculum is an integrated program of courses that begins with LIS 501, Introduction to Library and Information Studies. Students are normally admitted to the program in September of each academic year, because LIS 501 is taught in the Fall term. The six core required courses are offered only once in each academic year, in the Fall and Winter terms, as daytime courses, but some electives are taught as evening courses, and four LIS courses are offered in the evening during the Spring (May-June) and Summer (July-August) terms.

The minimum requirement for the MLIS degree is either 16 single-term courses and a Capping Exercise (course-based route), or 13 single-term courses and a thesis (thesis route). Students must maintain an average of 6.5 on the University's 9-point grading system to remain in the program. The passing grade for a course is 6. A failed course must be repeated if it is a required course; a failed elective course may be repeated or replaced with another course.

A student who is registered full-time will normally complete the degree requirements in two academic years. A maximum of six years is allowed for completion of the degree.

Students in the thesis route must fulfil a residency requirement of one academic year. There is no residency requirement for students in the course-based program.

The program accommodates part-time students as much as possible. Until 1991, the core courses had to be taken as a package of four in the first term of studies and two in the second term. Therefore, anyone admitted to the program had to begin as a full-time student. Recognizing the growing need to accommodate students with financial and familial obligations that made full-time attendance impossible, the School "unbundled" the core so that the entire program could be taken part-time. This was facilitated by two concurrent changes in the regulations of the Faculty of Graduate Studies and Research: removal of residency requirements, and the extension of time limits for completing course-based programs from four to five years (now six).

As well, in response to changes in the field and in the technological environment of the University, the sequence of the core courses was changed so that LIS 506, Introduction to Automation and Bibliographic Information, is offered in the first rather than in the second term. This results not only in a greater immediate awareness of the impact of technology on the profession, but also encourages students to use technology as a tool in their own learning from the start of their MLIS program.

Full-time students will normally take four of the six core required courses in their first term and the remaining two in the second term. This sequence of courses in the first year is:

 

Fall

LIS 501 Introduction to Library and Information Studies

LIS 502 Organization of Knowledge and Information

LIS 503 Introduction to Reference Services and Resources

LIS 506 Introduction to Automation and Bibliographic Information

Winter

LIS 504 Management Principles for Library and Information Services

LIS 505 Research Methods for Library and Information Studies

LIS 600, the Capping Exercise required of students taking the course-based route, must be completed in the student's final term of course work.

Part-time students must begin their program with LIS 501. They determine the sequence of the remaining courses with the advice of their program supervisor, but generally speaking the other five required courses are completed as quickly as possible so that more advanced course options can be taken. The School developed an informal list of course prerequisites and corequisites that needs to be reviewed and reaffirmed on a periodic basis.

Each student is assigned a full-time (tenured or tenure-track) faculty member as program supervisor. Students are strongly encouraged, but not required, to plan their programs in consultation with their supervisors. Directed Study courses (LIS 599) and courses outside the MLIS program require the approval of the program supervisor.

Students registered in the program may take up to three courses outside the MLIS program. These must be graduate-level courses for students in the course-based program. Final approval rests with the Faculty of Graduate Studies and Research. Credit for courses taken elsewhere than at the University of Alberta may be granted as transfer credit by the Faculty of Graduate Studies and Research (FGSR), on the recommendation of the School, provided that the courses have not been counted toward a previous degree or diploma.

Students admitted with advanced standing may receive credit for up to 8 three-credit graduate courses, but not more than half of the program requirements, if they are taken at a university program accredited by the American Library Association.

This arrangement is an authorized variation of the normal policy of the Faculty of Graduate Studies and Research, which states that "The number of courses nearest to, but not exceeding, 1/3 of the total units of course weight of a student's program can be met through transfer credit and/or course exemption if recommended by the department and approved by FGSR on a case-by-case basis. In exceptional circumstances and with the explicit prior approval of FGSR, up to 1/2 of the total units of course weight for the program may be met through transfer credit and/or course exemption."

In September, 1997, four students transferred to the School of Library and Information Studies from other Canadian programs. A case-by-case approach to this situation seemed administratively unnecessary. After negotiation with the Dean of the Faculty of Graduate Studies and Research, the FGSR Executive Committee approved the blanket policy to cover MLIS transfer students up to one-half of their program requirements.

All applicants receive a handbook entitled "Information for Prospective Students", colloquially referred to as the "blue book", that gives the program requirements and lists the courses available in the MLIS program with their University Calendar descriptions. The Curriculum Committee monitors courses listed in the University Calendar that are offered infrequently. It also organizes lunch-time student information sessions ("brown bags") in the Fall term each year at which instructors introduce their courses in the coming Winter, Spring, and Summer terms. Course outlines are available in print form and on the School's LAN. Students are encouraged to speak with the instructors of courses they wish to take, as well as with their program supervisor. Thus, students should know as much as possible about what courses will be offered over the next two years, including, for example, which faculty members will be on leave during that period.

The Directed Study courses (LIS 599) and the thesis route offer flexibility for students wishing to specialize beyond the level of the elective courses. A maximum of two Directed Study courses may be taken by students who have completed the required Research Methods course (LIS 505) and seven other courses within the program. LIS 597 Seminar in Advanced Research Methods for Library and Information Studies allows students to undertake a research project in an area of particular interest.

 

Content of the MLIS Curriculum

The four goals of the MLIS program shape the content of both the required and elective courses in the curriculum. These goals are:

 

Because the School is relatively small and has no PhD program, the curriculum is designed to produce well-rounded general practitioners for the entry level of the profession. The six required, or core, courses lay a common foundation of skills and theory for all students. The six core courses, in sequence, are LIS 501 Introduction to Library and Information Studies, LIS 502 Organization of Knowledge and Information, LIS 503 Introduction to Reference Services and Resources, LIS 506 Introduction to Automation and Bibliographic Information, LIS 504 Management Principles for Library and Information Services, LIS 505 Research Methods for Library and Information Studies.

The elective courses allow students to develop more advanced expertise in the specializations within the field as follows.

Technology: LIS 537 Management of Information Technology; LIS 538 Automation in Libraries and Information Centres; EDIT 535 The Internet: Communicating, Accessing and Providing Information; EDAL 547 Administrative Applications of Computing.

Information Storage and Retrieval: LIS 532 Cataloguing and Classification; LIS 535 Indexing and Abstracting; LIS 536 Electronic Reference and Information Retrieval.

Management: LIS 545 Management of Resources in Library and Information Services; LIS 546 Marketing Library and Information Services; LIS 588 Communications.

Reference: LIS 525 Reference Service Theory and Field Experience; LIS 536 Electronic Reference and Information Retrieval.

Collections: LIS 531 Collection Management; LIS 586 History of the Book; LIS 591 Publishing.

Youth Services: LIS 402/510 Storytelling; LIS 515 Materials for Young Adults; LIS 519 Introduction to Children's Literature; LIS 548 Library Services to Children and Young Adults.

Teacher Librarianship: EDES 540 School Librarianship; EDES 543 School Library Programs; EDES 546 School Library Information Materials; EDES 547 Organization of School Library Materials.

Records Management and Archives: LIS 593 History of the Record; LIS 594 Records Management; LIS 595 Special Media Archives.

Other Specialized Collections and Services: LIS 517 Government Publications; LIS 520 Information Resources in Specialized Fields; LIS 511 Materials for Adults; LIS 512 Information Resources for Academic Disciplines; LIS 587 Facilities Planning for Libraries and Information Centres.

LIS 590 Practicum offers field placements for students who have little practical experience in libraries or who wish to acquire experience in a particular library environment. A history and assessment of the School's practicum experience was featured in a lengthy article in the May 1998 issue of Feliciter ("A New Model for Field-Based Learning in Today's LIS Education" by Toni Samek and Dianne Oberg).

LIS 597 Seminar in Advanced Research Methods for Library and Information Studies allows students to pursue an interest in research. LIS 582 Contemporary Issues in Library and Information Studies and LIS 589 Feminism and Library and Information Studies are used to explore topics of concern or debate in library and information studies. And LIS 599 Directed Study allows students to pursue their interests in areas in which the program does not offer courses, or to specialize beyond the level of the other courses. LIS 598 Special Topics is used to develop new courses. The Special Topics number allows for testing and refinement of a new course before it is given its own course number and title. LIS 598 is also used to offer courses that will be taught only once, perhaps to take advantage of a visitor with particular expertise. LIS 600, the Capping Exercise, is a requirement set by the Faculty of Graduate Studies and Research for all course-based Master's programs.

In addition to the courses that make up the curriculum, the School offers its students opportunities for informal learning. The Research Seminar Series, held during the noon hour, presents the research of faculty members, alumni, and scholars working in fields that relate to library and information studies. Two other initiatives that offer opportunities for learning and mentoring are Partner's Day and Professional Development Day.

Partner's Day, a Library and Information Studies Students' Association initiative, arranges for students to accompany practitioners on the job for half a day in the Fall and/or Winter term to gain practical experience and insight into the profession. Students may shadow staff working for libraries or information centres as well as for alternative information-related venues. The Winter term event is followed by a reception sponsored by Partners in Education, an informal coalition currently consisting of 11 Edmonton-area agencies and associations: Alberta Association of College Libraries, Canadian Association of Law Libraries, Canadian Association of Special Libraries and Information Services-Edmonton chapter, Edmonton Law Library Association, Edmonton Public Library, Greater Edmonton Library Association, Library and Information Studies Alumni Association, Library Association of Alberta, Northern Alberta Health Libraries Association, Special Libraries Association-Western Canada Chapter, and the University of Alberta.

Professional Development Day (PD Day) is organized by the students as an occasion for both students and practitioners to hear speakers on topics of current interest, and to allow students to present their research to a wider audience. A "Welcome to the Profession" reception is sponsored by the Library and Information Studies Alumni Association every year.

The School encourages student attendance at the annual Alberta Library Conference and the CLA annual conference, subsidizes students who are presenting papers at the Alberta Library Conference, and finances the attendance at the CLA conference of the incoming president of the Library and Information Studies Students' Association through the Student-to-CLA program.

Finally, the relatively small size of the School, the sense of group identity developed by the way the courses are structured, the student organization, and the School's separate quarters with common study and social space for students provide an environment that encourages students to learn from each other as well as contribute their particular experience, expertise, and understanding to the common pool of knowledge.

The following table links the objectives of the MLIS program with those courses that are primarily related to each objective and with other educational experiences available to students in the program.

 

Table 1. Relationships among MLIS Program Objectives, Courses, and Activities

Objectives

MLIS Courses and Other Program Activities

1. Students will be familiar with the history, the philosophy, and the service orientation of libraries and librarianship.

LIS 501 Introduction to Library and Information Studies

LIS 582 Contemporary Issues and Library and Information Studies

2. Students will have an understanding of concepts of knowledge and concepts of information and of the methods of preservation and transmission of cultural records.

LIS 502 Organization of Knowledge and Information

LIS 586 History of the Book

LIS 593 History of the Record

LIS 594 Records Management

LIS 595 Special Media Archives

3. Students will be aware of the responsibility of librarians and information specialists with respect to the free flow of ideas and access to information.

 

LIS 501 Introduction to Library and Information Studies

LIS 503 Introduction to Reference Services and Resources

LIS 589 Feminism and Library and Information Studies

4. Students will have an understanding of the functions of librarians and information specialists within the larger societal framework, and of the factors influencing the creation, dissemination, and use of knowledge and information.

LIS 531 Collection Management

LIS 582 Contemporary Issues and Library and Information Studies

LIS 589 Feminism and Library and Information Studies

LIS 591 Publishing

5. Students will be knowledgeable about basic principles of selection, acquisition, organization, storage, retrieval, and use of recorded knowledge and information resources of all kinds.

LIS 502 Organization of Knowledge and Information

LIS 503 Introduction to Reference Services and Resources

LIS 506 Introduction to Automation and Bibliographic Information

LIS 531 Collection Management

LIS 532 Cataloguing and Classification

LIS 535 Indexing and Abstracting

LIS 536 Electronic Reference and Information Retrieval

6. Students will be knowledgeable about the theories and concepts of administration and organizational behaviour and their application to the management of libraries and information agencies.

LIS 504 Management Principles for Library and Information Services

LIS 545 Management of Resources in Library and Information Services

LIS 532 Cataloguing and Classification

LIS 546 Marketing Library and Information Services

7. Students will possess the skills necessary to evaluate library and information systems and services.

LIS 505 Research Methods for Library and Information Studies

LIS 525 Reference Service Theory and Field Experience

LIS 531 Collection Management

LIS 537 Management of Information Technology

LIS 548 Library Services to Children and Young Adults

LIS 587 Facilities Planning for Libraries and Information Centres

LIS 597 Seminar in Advanced Research Methods for Library and Information Studies

8. Students will have an understanding of the principles of systems analysis and systems design for libraries and information agencies.

LIS 537 Management of Information Technology

 

9. Students will understand current information technology as an integral part of the operations and services of libraries and information agencies.

 

All courses, but in particular,

LIS 538 Automation in Libraries and Information Centres

EDIT 535 The Internet: Communicating, Accessing, and Providing Information

EDAL 547 Administrative Applications of Computing

10. Students will be able to evaluate published research in library and information studies and to apply basic principles and techniques of research in library and information studies.

LIS 505 Research Methods for Library and Information Studies

LIS 597 Seminar in Advanced Research Methods for Library and Information Studies

11. Students will be aware of the links between library and information studies and other disciplines, including shared methodologies and common concerns.

 

LIS 505 Research Methods for Library and Information Studies

LIS 582 Contemporary Issues and Library and Information Studies

LIS 589 Feminism and Library and Information Studies

LIS 593 History of the Record

LIS 594 Records Management

LIS 595 Special Media Archives

SLIS Research Seminar Series

12. Students will understand the importance of cooperation among libraries and information agencies and of the development and maintenance of collegial relationships with their fellow professionals.

LIS 501 Introduction to Library and Information Studies

LIS 504 Management Principles for Library and Information Studies

LIS 590 Practicum

SLIS Partner's Day

SLIS Professional Development Day

13. Students will be aware of the need for continuing professional education and be ready to play an active role in associations and engage in other professional activities.

LIS 501 Introduction to Library and Information Studies

SLIS Professional Development Day

14. Students will be aware of the culturally diverse composition of society, and of the responsibility to serve all client groups with respect and understanding.

 

LIS 501 Introduction to Library and Information Studies

LIS 515 Materials for Young Adults

LIS 519 Introduction to Children's Literature

LIS 548 Library Services to Children and Young Adults

LIS 582 Contemporary Issues in Library and Information Studies

LIS 589 Feminism and Library and Information Studies

 

 

 

All of the required courses are normally taught by full-time faculty members to ensure the coherence of the program. As far as possible, faculty members teach within their areas of research interest and are assigned courses that form a coherent specialization to ensure that the courses are taught from strength. Faculty research is an important factor in course revision and development and in the supervision of directed studies and theses. Teaching methods vary depending on the content of the courses, the teaching styles of the instructors, and the size of the class. The largest course is LIS 501, which is taken by all entering students in a single section; the class size varies from around 30 to around 45 students. The other required courses are each taught in two roughly equal sections. The more specialized elective courses may have as few as three students in a given year. Regardless of class size, discussion is an important part of all courses.

Sessional instructors are partnered with a full-time faculty member who normally teaches in a related subject area. The faculty member is available to advise the sessional instructor about teaching methods, grading, dealing with student problems, and School practice and policy. At the same time, however, this informal liaison system provides valuable opportunities for feedback from sessional instructors to the full-time teaching faculty about students and curriculum. In other words, learning and dialogue flow in both directions, and for this reason we have studiously avoided characterizing the liaison system as "mentorship". The liaison system has been praised by several sessional instructors as an excellent means of enhancing their effectiveness in the classroom, as well as of facilitating their understanding of the School and its aspirations.

Students are evaluated in each course according to criteria set by the instructor. The final grade can be based on papers, examinations, class presentations, projects, or any combination of these. Class participation is also given a mark in many courses. A well-defined procedure is in place for the appeal of a grade, beginning with discussion with the course instructor and ending with a hearing by the Faculty of Education's Academic Appeals Committee. Student progress is discussed in faculty meetings. If a student is having difficulty in a course, the instructor notifies the student's program supervisor of the apparent problem. Whenever a student requests an incomplete in a course, the program supervisor must be notified. Whether the student's difficulty is academic or personal, the program supervisor advises the student about strategies that will lead to successful completion of the MLIS program.

 

Evaluation of MLIS Courses

Course evaluation is mandated at a number of different levels. Students are asked for oral but anonymous feedback in each course halfway through every term (informal mid-term feedback sessions). At the end of the term, students complete anonymous written course evaluations, with set questions determined by the University (Universal Student Ratings of Instruction). The course evaluation forms also have space for unsigned student comments. The course evaluation forms and a statistical summary are reviewed by the Director and given to the course instructors in the following term for their use in revising courses. Faculty members must respond to the evaluations of their courses in their annual report to the Director, and submit the statistical summaries with the annual report for their yearly performance review.

 

Curriculum Development

The Curriculum Committee, composed of two faculty members and three student members, approves major revisions of existing courses and course outlines for new courses, including new courses offered under the LIS 598 Special Topics number.

The School approved a general model for all course outlines several years ago, and revisited it in 1997. In addition to the course number, title, and structure (academic term, hours/week, and class-seminar-laboratory relative weighting), the model stipulates the following required and optional components of a course outline:

- course instructor name, with optional position title

- University Calendar description (exact wording)

- course objectives, which are stated as observable learning outcomes, competencies, knowledge, understandings, skills, attributes, and attitudes, and are related to official MLIS program objectives

- course content, consisting of a listing of major categories of subject content

- teaching methods, consisting of identification of major instructional methods

- course relationships, which identifies official prerequisites and courses for which this course is a prerequisite

- course assignments and evaluation, listing all assignments, the percentage weighting of each, and the evaluation criteria for each assignment; late penalties if any are stipulated, as is the grading process (raw scores (marks on assignments) are totalled at the end of the course and converted to the nine-point grading scale)

- inclusive language and equity policy, which states that: "The Faculty of Education is committed to providing an environment of equality and respect for all people within the university community. Accordingly, staff and students should adhere to the principles of inclusive language use so that students' experiences and views are treated with equal respect and value in relation to their gender, racial background, sexual orientation, and ethnic background."

- required text/readings and recommended text/readings, both optional.

Changes in course titles or descriptions and new courses go from the Curriculum Committee to the School Council for approval. The Council is made up of all permanent and sessional faculty, and of representatives from the Students' Association, the Alumni Association, the Library Association of Alberta, the University Library, the Faculty of Education, and other faculties such as the Faculty of Arts and the Faculty of Business. Therefore, no significant curriculum revision occurs without comment and approval from the students, the field, the Education Faculty, and the University. Revised and new course titles and University Calendar descriptions go to the University's General Faculties Council for final approval.

New courses are identified during an Advance or proposed by individual faculty members. They are discussed in faculty meetings before they are developed by a faculty member and sent to the Curriculum Committee and School Council for discussion and approval.

The small size of the School has the potential to create both strengths and weakness in the curriculum. The School has worked hard to make full use of the strengths and to minimize the weaknesses. The strengths are: the high level of interaction among faculty, which contributes to the coherence of the curriculum and the maximization of resources; the high level of interaction among students, which encourages informal learning; and, the high level of interaction between students and faculty, which encourages informal learning and flexibility in the program. The limitations are a shortage of full-time teaching faculty to cover all of the courses, and a lack of faculty expertise in some subject areas of the curriculum. To compensate for these limitations, the School makes use of experts from the field as sessional instructors and as guest lecturers, and has identified courses in other departments of the University that are appropriate electives within the MLIS program and count as MLIS courses. These courses are EDIT 535 The Internet, EDAL 547 Administrative Applications of Computing, and the EDES courses in teacher librarianship.

Moreover, the fact that courses offered in the Spring and Summer terms are not paid for out of the School's budget has helped to keep a satisfactory range of elective courses in the program. Spring and Summer course offerings by all departments are funded and administered by the Special Sessions Office, which is financed separately from the departmental budget process. As such, Special Sessions funding represents an additional source of University financial support for course offerings.

 

Continuing Education

The School's primary approach to continuing education is collaboration with professional associations and library institutions to support programs and events through financial and resource contributions; for example, the School provided free meeting space in May 1997 for a consulting skills workshop designed for regional library system consultants.

The School co-sponsors programs and speakers with a particular focus on those that will benefit MLIS students; for example, in October 1997 the School co-sponsored with Edmonton CASLIS the Special Libraries Association videoconference on "Giving Users What They Really Want/Need", and in November 1998 the School co-sponsored with the Edmonton chapter of the Special Libraries Association a workshop presented by Ulla de Stricker on alternative career choices for library and information studies professionals. The School's annual Research Seminar Series is also planned with the MLIS student body in mind; for example, there were two Seminars in the fall 1998 that were well attended by students, the first on the topic of electronic text and humanities research, presented by Dr. Susan Hockey, professor of English at the University of Alberta and Director of the Canadian Institute for Research Computing in Arts, and the second on libraries and the Web, by Dr. Terry Noreault, Director of Research and Special Projects for OCLC Inc.

The School is actively engaged in offering a great variety of continuing education opportunities for the professional community. Some of the major components are as follows:

1) late afternoon and evening courses for credit, or audit, in both the regular academic year, and in the spring and summer;

2) the annual Research Seminar Series, consisting of four or five lectures around a theme, that are given throughout the year by faculty members in the School, by faculty from other departments on campus, and by visiting experts--in 1996-97 the theme was "Celebrating Library and Information Services and Materials for Youth", in 1997-98 it was "Intellectual Freedom and Censorship", and in 1998-99 "Information Technology";

3) the annual Professional Development Day, a research-oriented event consisting of student and guest speakers that is held at the beginning of March every year--in 1997 the theme was "Libraries--Approaching 2000," in 1998 it was "Connecting Libraries," and in 1999 it will be "Crossing the Bridge from Theory to Practice."

4) presentations and workshops at the annual conferences of various professional associations, including the Library Association of Alberta (LAA), the Canadian Library Association, the Canadian Association for Information Science, and the American Library Association; of particular mention is the annual session at LAA sponsored by the School that showcases faculty and student research and curriculum updates;

5) workshops, book talks, and invited lectures sponsored by libraries and schools;

6) Search Services Project - searching of the professional literature on Library Literature (CD-ROM) by senior MLIS students in LIS 536 on a voluntary basis during the academic year (the School acknowledges the very generous support for purchase of the Library Literature CD-ROM subscription by the Library Association of Alberta - $1000 in 1997, $500 in 1996); and

7) the inauguration of JEROME-L, a listserv created and maintained by the School to foster communication among librarians and others to distribute announcements about activities sponsored by professional associations, news of professional interest including job openings, reminders about workshops, seminars, and events in local communities, and questions and information exchange relevant to the profession.

In past years, the School has also taken advantage of the University's competitive Distinguished Visitors Program. The School has had five scholars in eight years, each funded for a period of 10 days to give lectures and hold seminars on campus and for the community at large (our last Distinguished Visitor was Dr. David Jenkinson, Professor of Education at the University of Manitoba, in 1994). The School is in the process of submitting an application for a proposed Distinguished Visitor in the fall of 1999; an internationally renowned expert in the organization of information has agreed to serve if the application is successful.

MLIS students participate in and contribute to all of these forms of continuing education, and they benefit from these opportunities to network with practitioners and share ideas grounded in professional experience. This is particularly true of practitioners who take or audit specialized courses in the MLIS curriculum, for example, materials for young adults (LIS 515), contemporary issues (LIS 582) such as those courses on women's issues, intellectual property issues, and globalization issues, facilities planning (LIS 587), feminism (LIS 589), records management (LIS 594), and reading theory and practices (LIS 598).

In 1997, the School adopted an informal policy on additional forms of support for continuing education activities:

The School will supply administrative support (infrastructure) services to other CE activities at cost, ranging from space at minimal or no charge and computer lab use at cost of set-up, to full infrastructure (mailing, flyer, publicity, registration). Services will be negotiated depending on client requirements; for example, basic support with prepared brochure/flyer, approx. 100 mailouts would cost in the range of $400-$600 (coffee and instruction fees excluded). In such instances, the School would appreciate an acknowledgment on promotional materials such as, "With the administrative support of the School of Library and Information Studies, University of Alberta".

 

There are at present two other collaborative opportunities that the School is exploring with great interest: The Alberta Library initiatives for continuing education, and the University of Alberta's Institute for Professional Development. The Alberta Library has an Education and Training Work Group, of which the Director of the School is a member, that is mandated to identify continuing education needs, and to act as a clearinghouse for continuing education opportunities. Its major contributions to date are a province-wide questionnaire survey of the continuing education needs of library staff at all levels, and a calendar of current provincial education and training opportunities of interest to Alberta library personnel accessible on The Alberta Library web site.

Another collaborative opportunity is provided by the University's recent establishment of an Institute for Professional Development that is intended to capitalize on the latest developments in communications technology to offer customized professional learning programs on and off campus to facilitate lifelong education. The School has been invited to explore the feasibility of delivering a mid-career program for library and information service professionals in some form of partnership with the University of Toronto's Faculty of Information Studies.

 

Outcomes and Evaluation

The following outcomes are derived from the preceding description of the program, from meetings with student members of the Curriculum Committee, and from the comments of focus groups convened as part of the School's preparation for COA.

1. The MLIS program is a coherent generalist program that builds practical skills on a grounding in theory. Six required courses, ten elective courses, and a Capping Exercise are required to complete the course-based program. The thesis-based route reduces the number of elective courses to seven and eliminates the Capping Exercise requirement.

2. All courses are taught in the context of the School's vision encapsulated in the School's motto: Understanding information: exploring issues, creating access, pursuing equity. The vision statement was developed by the teaching faculty as a whole during an Advance in 1996 and expresses the commitment of the School to a service ideal.

3. Children and young adults are a marginalized and disadvantaged group in Canada, across all cultural, ethnic, and linguistic divisions. In 1996 the School decided to build further on its research strength in youth services by hiring a third specialist in this area, but it is apparent that both the curriculum and faculty research now reflect this specialization.

4. The School has an active research culture. Students are involved in faculty research as graduate and research assistants funded by grants and by the Faculty of Graduate Studies and Research. Student research is made public on the School's web site as a requirement for LIS 600 Capping Exercise, at Professional Development Day, and at the annual Alberta Library Conference. LIS 505 Research Methods is a core course, and LIS 597 Seminar in Advanced Research Methods is taught every year. The research of faculty members and of scholars from other Departments is presented at the School's Research Seminar series.

5. Close links with the professional community contribute to a balanced educational experience for the students. Local librarians provide class tours of libraries, field placements for LIS 525 and LIS 590, part-time work for students, and Partner's Day experiences. They also serve as guest lecturers to provide perspectives from the field. Students have expressed their appreciation of the field's involvement with the School in both course evaluations and focus groups.

6. Sessional instructors who are highly skilled practitioners regularly teach elective courses. They supplement the expertise of the full-time faculty to achieve the necessary diversity in the curriculum. Three of these have been appointed adjunct professors in the School: Linda Cook, former Head of the Yellowhead Regional Library System and currently Director of the Edmonton Public Library, teaches LIS 545; Gail de Vos, storyteller and consultant, teaches LIS 402/510; Dr. David Leonard, former Provincial Archivist and currently Project Historian in the Research and Publications Program of Community Heritage Services in Alberta's Historic Sites Service, teaches LIS 593, LIS 594, and LIS 595.

7. Students demonstrate their commitment to professional growth by attending local and national professional conferences, by active involvement in their student association, and by organizing and attending Professional Development Day as well as Partner's Day. All of these activities are supported and encouraged by the School. For example, the student committees for both Partner's Day and Professional Development Day receive advice and administrative support from the faculty and office staff, and Professional Development Day is supported to the extent that classes are officially cancelled on that day, so that all students may attend. We subsidize students to attend the Alberta Library Conference in Jasper every year, and pay all of the travel expenses for the President of the Students' Association to attend the annual conference of CLA.

8. Required courses are taught by full-time faculty to ensure the coherence of the program, and sessional instructors are partnered by permanent faculty members to advise on School teaching practice and policy.

9. The limited resources of a small School have been maximized by identifying courses from other departments in the Faculty of Education as electives in the MLIS program, and by offering courses taught by sessional instructors during Spring and Summer terms. These courses need not be funded by the School.

10. Students may tailor the program to their own career goals through their choice of electives within the program, by choosing the thesis route, through taking LIS 599 Independent Study and LIS 590 Practicum, and by taking courses outside the MLIS program. Students have completed courses outside the program in the Faculty of Business, the Faculty of Law, the Faculty of Nursing, the Department of Music, the Department of Slavic and East European Studies, Women's Studies, and other departments in the Faculty of Education. Directed studies have been arranged so that students may work with a practitioner as co-supervisor in a particular area of specialization or may take an undergraduate course as part of the requirement for the directed study.

11. The financial needs and family obligations of students have been recognized by making it possible to take the entire MLIS program part-time.

12. Students are assigned a program supervisor to assist them in planning a coherent program. Students may change program supervisors to match their professional interests.

13. The School has developed a good learning atmosphere with a mix of formal and informal instruction. The system of program supervisors, and the fact that full-time faculty teach the required courses, ensures that faculty and students get to know each other. The seminar format of most senior elective courses further encourages interaction between faculty and students. Students are encouraged to learn from each other by the emphasis in many of the courses on group work and by the provision of common study and social space.

14. The School provides a variety of opportunities for student input to curriculum development. Mid-term feedback sessions and end-of-term course evaluations are required for each course. The Curriculum Committee has three student members representing first-year students, continuing students, and part-time students. Further, the student association is represented on the School Council.

15. The profession has formal input into curriculum development through representatives of the Alumni Association, the Library Association of Alberta, and the University Library who serve on the School Council.

16. The School's use of the annual Advance to monitor and plan the curriculum works well. Five of the six required courses (LIS 501, 502, 503, 504, and 506) have been extensively revised in the past four years to reflect changing issues and practice in the field. Of the electives, LIS 517, 531, 532, 536, 537, 538, and 586 have also undergone major redevelopment. LIS 202 Storytelling has been revised as LIS 402/510 so that it will be available to MLIS students directly. LIS 512, 513, and 514 have been merged into LIS 512 Information Resources for Academic Disciplines. LIS 598 Special Topics has been used in the recent past to develop three new courses that now have their own numbers: LIS 512 Information Resources for Academic Disciplines, LIS 593 History of the Record, and LIS 590 Practicum. In 1998-99 it will be used for a new graduate seminar in reading theory. A course in Administering Library Preservation will be offered as LIS 598 for the second time in the 1999 Spring term. A new course in Bibliographic Instruction is being developed and will be offered in the Fall term of 1999.

17. The curriculum has been progressively strengthened in the areas of the theory, application, and use of technology. EDIT 535 The Internet and EDAL 547 Administrative Applications of Computing have been added as electives within the MLIS program, and LIS 538 is used to focus on current issues related to technology in library and information services. In addition, the application and use of technology have been integrated as a part of every course in the program.

18. Current issues in the role and nature of the profession have been foregrounded in LIS 582 Contemporary Issues. LIS 582 has been taught as a course on women's issues, as a course on intellectual property, and in the 1998 Fall term as "Globalization, Diversity, and Information." LIS 589 Feminism and Library and Information Studies grew out of LIS 582.

19. The School's courses serve other departments in the University. Graduate students from the Department of Secondary Education and from the English Department have taken LIS 515 Materials for Young Adults. Graduate students from Elementary Education take LIS 519 Introduction to Children's Literature; both courses have also had practicing librarians and teachers as students. The undergraduate service courses, LIS 401 Survey of Children's Literature, and LIS 402/510 Storytelling, which were developed originally for Education students, now attract students from the Faculties of Arts, Business, Nursing, and Agriculture; both courses have an enrolment cap of 30 and are always full in both the Fall and Winter terms. LIS 403 Survey of Young Adult Materials was developed in 1997-98 at the request of the Department of Elementary Education for the middle school program at Red Deer College, and will be taught here for the first time in 1998-99. LIS 582 Information Policy was cross-listed in the Winter term 1997 as LAW 599 Seminar on Specialized Legal Topics.

 

 

 

Planning Initiatives

The following plans are derived from the School's own sense of what is needed, from meetings with student members of the Curriculum Committee, and from the comments of focus groups convened as part of the School's preparation for COA. Comments on individual courses have been passed on to the instructors, and will not be addressed here. Recommendations below are made to maintain and enhance excellence in relation to Standard II Curriculum.

As appropriate, the annual Advances, regular faculty meetings, the Curriculum Committee, and the School Council will address the following initiatives:

 

1. Draw more attention to research by faculty and students. For example, an overview of on-going research in the School could be posted for students on the School's local area network (LAN), and distributed in hard-copy in student mailboxes. Another example would be to mount displays of faculty research publications. And mention has already been made of the incorporation of research overviews by all full-time faculty into the 1998 Fall term course LIS 501, to highlight the research currently being carried on in the School. May 1999

2. Review the curriculum annually. May 1999 through 2003

3. Develop a course in bibliographic instruction or make a larger place in an existing course for this topic. September 1999

4. Maintain the growing list of suggested courses in other departments for the information of students and program supervisors, a process that was already begun informally through inserts in the "blue book" used for recruitment of new students. September 1999

5. Review the list of prerequisites and corequisites for elective courses. September 1999

6. Review procedures for selecting Spring and Summer courses. January 2000

7. Review the list of links between MLIS program objectives and available courses once the revision of MLIS program goals and objectives is completed. April 2000

8. Reconsider the three-course sequence in archives and records management. May 2000

9. Develop formal procedures to permit students to take directed studies in specific literatures and library specializations that would involve practicing professionals as co-supervisors. May 2000

10. Assess the extent to which the School's vision statement is reflected in the content of all courses. August 2000

11. Reconsider LIS 600 Capping Exercise to make it a more valuable learning experience. September 2000

12. Assess progress towards cooperation with other schools offering graduate education in library and information studies, particularly in the area of distance education. May 2002

13. Explore ways and means by which the School can facilitate continuing education. January 2003

 

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STANDARD III. FACULTY

 

The School of Library and Information Studies has an excellent faculty, capable of accomplishing the objectives of the MLIS program. The 6.67 FTE regular faculty members all hold doctoral degrees and have diverse backgrounds and expertise. Another tenure-track faculty position has been posted, with appointment expected for July 1, 1999, and the School has been invited to submit a proposal to the Faculty of Education for an additional position. Adjunct professors and sessional instructors enrich and expand the teaching and scholarly activities of the School.

The School has a balance of experienced and new faculty with appointment dates ranging from 1982 to 1997; the median length of appointment with the School as of July 1, 1998 was 5.6 years. This balance is also reflected in the dates for PhD completion which range from 1976 to 1998. Two of the current faculty received their doctoral degrees from the University of Alberta. Other faculty have doctoral degrees from Cornell University, Simmons College, Indiana University, and the University of Wisconsin-Madison.

All of the regular faculty have worked to some extent as professionals in the field of library and information studies-in public libraries, academic libraries, school libraries, special libraries, as library vendors, in publishing, and as consultants to libraries. Several also bring work experience from areas outside libraries-as a planner in several government departments, as a public school teacher, and as a research officer in biotechnology, for example.

The School values the professional knowledge and experience of its part-time instructors. They are selected on the basis of specialized expertise combined with experience in or potential for teaching. At the present time, three sessional instructors have the added special designation of "adjunct professor" in recognition of their commitment to the School as demonstrated by long-term contributions that go beyond their work as sessional instructors.

The adjunct and sessional instructors bring their knowledge and experience of current practices in the field. History of the Book is taught by a Special Collections librarian; Government Publications, by co-instructors from the Legal Studies Program in the University of Alberta and the Information Services Division of the Edmonton Public Library; Management of Information Technology, last year by co-instructors from the library of the Northern Alberta Institute of Technology and the Bibliographic Services Division of the St. Albert Public Library and this year by co-instructors who are the Technical Services librarian at the Yellowhead Regional Library and a library consultant with an Edmonton-based library consulting firm. Courses in Archives and Records Management are taught by an archivist formerly at the Provincial Archives of Alberta and now at the Historic Sites Service. The advanced management courses, Management of Resources in Libraries and Information Centres, and Marketing Library and Information Services are taught, respectively, by the Director and the Associate Director, Public Services, of the Edmonton Public Library. Courses in storytelling and in children's and young adult literature are taught by a professional storyteller and author of several prize-winning professional books who frequently speaks at workshops across Canada and the United States.

All faculty members are involved in service to the profession through reviewing materials and/or systems or through writing regular columns for professional journals. Several have research and service involvements that take them beyond the University of Alberta-executive and/or committee service for national and international associations (Canadian Association for Information Science, Canadian Library Association, Canadian Association of Public Libraries, Canadian School Library Association, International Federation of Library Associations and Institutions, International Society for Knowledge Organization, International Association of School Librarianship) and international research projects (National Program Evaluation of Library Power, Principals and Teacher-Librarians Working Together to Develop Information Literate School Communities).

Three faculty members have editorial responsibilities for international journals in the youth services area, School Libraries Worldwide and Children's Literature in Education. They and other faculty are regularly asked to referee manuscripts for journal publication as well as to referee research grant proposals and conference abstracts. Most have also been invited to act as external evaluators of tenure and promotion applications by faculty members in other Canadian schools of library and information studies.

All faculty are involved in service to the academic community, through committee work at the School, Faculty, and University level.

Standard III Faculty is addressed below in terms of three focuses of the MLIS program at the University of Alberta: (1) vision of the School; (2) Canadian and Prairie context; and (3) research.

 

Vision of the School

The vision of the School is formally articulated through a collaborative process involving all faculty members and the School Council. Commitment to the vision was and continues to be a key aspect in the recruitment of new faculty members and this is clearly indicated in the postings for new positions: "The School is a small collegial unit with a vision for teaching, research, and service that is grounded in a multi-disciplinary focus on issues of information access and equity." The vision of the School is reflected in the teaching areas and research interests of regular, adjunct and sessional faculty members, particularly in the areas of service to young people and other marginalized groups, intellectual freedom and social responsibility, librarianship from a feminist perspective, and the representation of information on marginalized topics. This vision also is implemented through the selection of course content and through the use of diverse teaching methodologies. Many courses challenge students to consider the current and future roles of the library and information professional. The faculty members meet high standards for teaching competence, on an individual and program basis, and they work to address student learning needs in ways that honour the vision of the School.

 

Canadian and Prairie Context

The School offers the only program of graduate education in library and information studies within the three Prairie Provinces of Canada. The School serves primarily students from the Prairies, its local constituency is the Prairies, and the majority of its graduates find employment in the Prairies and other areas of Canada. Knowledge of the Canadian and Prairie context is valuable in the areas of teaching, research, and service.

Instructors often address issues in the library and information services field from a Canadian and/or Prairie perspective. For example, in the core management course the Canadian interpretation of the concept of employment equity is explored and both federal and provincial legislation is reviewed. This perspective can also be seen in the research work of the faculty-some examples include censorship in academic libraries in the Canadian Prairie provinces, peace resource materials in Canadian public libraries, reviewing of young adult books in Canadian serials, a database of Canadian children's literature, and the impact of United States library associations on the development of Canadian library associations.

The faculty of the School have the knowledge and experience to effectively address issues in the library and information field from a Canadian and/or Prairie perspective. Six of the seven tenured and tenure-track faculty are Canadian citizens, and all of the regular, adjunct, and sessional instructors have lived and worked in Canada for considerable lengths of time. Four of the regular faculty are native Albertans who have spent the majority of their working lives in Alberta; others have worked in other Canadian provinces, in the United Kingdom, and in the United States. Maintaining the School's Canadian and Prairie focus is facilitated by the Government of Canada's university employment policy which requires consideration of qualified Canadian and permanent resident applicants before other applicants.

 

 

Research

The School's position in a large research university necessitates a focus on research productivity for all regular faculty, and faculty members continue to increase both research funding and research productivity. There is a strong research culture and considerable collaborative activity within the School and beyond. Faculty members supervise graduate student research within the School and within a wide range of other departments within the University, including Computing Science, English, Elementary Education, Secondary Education, Sociology, Political Science, and Women's Studies.

In their research and scholarly work, faculty members utilize a diverse range of methodologies--textual analysis, historical research, deconstruction, definitional analysis, qualitative content analysis, systems analysis and design, bibliometrics, bibliographic database analysis, survey research, focus groups, and case studies. They publish their work in varied forms and for both academic and professional audiences. The faculty believe that research and teaching are interrelated and mutually enhancing.

The following summaries of research interests serve to demonstrate the range and diversity of research programs and specializations that full-time faculty members are currently engaged in:

Dr. Anna Altmann's research area is children's and young adult literature. Her particular interests are feminist issues, folktale and myth, and the development of readers. One on-going project, a consideration of women's spaces in the World Wide Web, is not related to children's literature, but does draw on myth and folktale in its examination of the web as metaphor.

Dr. Margaret Mackey's research interests centre on young people's literate behaviours, a subject involving responses to both print texts and texts in other media. She is especially concerned with questions of how a particular text in any medium affects readers' strategies and behaviours, and of how responses to different versions of a text may affect and interact with each other. These questions connect with issues of supply and access, and link with her ongoing work in the field of literature for adolescents and children. A three-year project funded by the Social Sciences and Humanities Research Council of Canada (SSHRC) is currently allowing her to study these questions in depth.

Dr. Dianne Oberg's primary research focus is on the development, implementation, and evaluation of school library programs, with emphases on the roles of teachers, teacher-librarians, principals, and district personnel. Her other research areas currently include use of the Internet in schools and the effectiveness of distance education. She has also obtained major Learning Enhancement Envelope (LEE) funding for educational innovation in the delivery through distance learning of the diploma program in teacher librarianship.

Dr. Hope Olson's current research encompasses a three-year SSHRC funded project in concert with Dr. Dennis Ward that identifies the shortcomings of the Dewey Decimal Classification (DDC) for feminist and women's studies by endeavouring to link individual terms in the feminist vocabulary, A Women's Thesaurus, to DDC numbers, and then suggests and tests adaptations and supplements to DDC. A related project involves a content analysis of the library literature regarding subject representation of marginalized groups. Her sabbatical project in 1999 will produce a book proposal on cultural conceptions of classification in libraries, in mainstream western societies in general, and in significantly different societies such as indigenous cultures.

Dr. Toni Samek's current research program focuses on libraries and their social context. Her specific interests include the ethos of the professional jurisdiction of librarianship, especially the ethos of intellectual freedom, the responsibility of librarians to society, the history of alternative library discourse and publishing, and the impact of social dissent in the 1960s on the politics and culture of American librarianship.

Dr. Alvin Schrader's current research focus is intellectual freedom and censorship issues in public and school libraries. Current projects are critical analysis of the implications of indexing theory or Internet filtering and rating software, and a study of the theoretical limitations of complaint avoidance behaviour ("censorproofing") by public and school librarians. A second area of research focus involves conceptualization of the field of library and information studies; of particular current interest is a study of definitions of information management as the term is used in the literatures of business and library and information studies.

Dr. Dennis Ward's research interests are the application of technology to libraries and information management, with an emphasis on development of computer databases and user interfaces. His current research activities are focused on building prototype systems and software toolkits to facilitate improved access to library materials for user groups who are outside the mainstream. A major undertaking with this research focus is the three-year SSHRC funded project with Dr. Hope Olson as principal investigator that involves the Dewey Decimal Classification.

Full curriculum vitae are available on-site for the following faculty and sessional instructors in the School of Library and Information Studies:

Full-time Faculty

Dr. Alvin Schrader, Professor and Director

Dr. Anna Altmann, Associate Professor

Dr. Dianne Oberg, Associate Professor

Dr. Hope Olson, Associate Professor

Dr. Dennis Ward, Associate Professor

Dr. Margaret Mackey, Assistant Professor

Dr. Toni Samek, Assistant Professor.

Adjunct Faculty

Linda Cook, Adjunct Professor, and Director, Edmonton Public Library

Dr. David Leonard, Adjunct Professor, and Project Historian, Alberta Historic Sites

Services

Gail de Vos, Adjunct Professor, and Consultant and Storyteller.

Sessional Faculty

Dr. Robert Brundin, Sessional Instructor, and Professor Emeritus, School of Library

and Information Studies

Kathleen DeLong, Sessional Instructor, and Associate Director, University of Alberta

Libraries

Dr. Merrill Distad, Sessional Instructor, and Assistant Director, Development and

Public Relations, University of Alberta Libraries

Valerie Footz, Sessional Instructor, and Librarian, Legal Resources Centre, Legal

Studies Program, Faculty of Extension

Yvonne Footz, Sessional Instructor, and Librarian, Edmonton Public Library

Jeannine Green, Sessional Instructor, and Assistant Special Collections Librarian,

University of Alberta Libraries

Margaret Harris, Sessional Instructor, and Consultant and Trainer, CIRC: Crozier

Information Resources Consulting, Ltd.

Pat Jobb, Sessional Instructor, and Associate Director, Public Services, Edmonton

Public Library

Stuart MacKay, Sessional Instructor, and Librarian, Yellowhead Regional Library

Linda Seale, Sessional Instructor, and Librarian, Health Sciences Library, University

of Alberta Libraries

Sandra Shores, Sessional Instructor, and Librarian, Health Sciences Library,

University of Alberta Libraries.

 

Outcomes and Evaluation

At the University of Alberta, assessment of the performance of academic staff members, including awarding of tenure and promotion as well as merit increments, is the responsibility of the Faculty Evaluation Committee (FEC). The Faculty of Education's FEC is composed of the Dean of the Faculty, all department heads including the Director of the School of Library and Information Studies, and four additional members elected by the faculty as a whole.

The performance of faculty members is assessed annually using a variety of measures. Each faculty member provides an annual report, giving evidence of performance in five areas: (1) teaching; (2) research development and scholarly work, (3) knowledge of the discipline and specialization; (4) contributions to the department, faculty and university; and (5) public service to academic and professional bodies. The Director of the School assesses individual faculty performance on the basis of the faculty member's annual report and makes recommendations for merit increments to the Faculty Evaluation Committee.

The performance of adjunct professors and sessional instructors is addressed more informally by the Director of the School. Their recruitment and selection is considered by the tenured and tenure-track faculty as a whole, and evaluation of their performance is addressed by the Director. Performance is considered in the areas of teaching, knowledge of the discipline and specialization, and public service to professional bodies. Sessional instructors with the designation of adjunct professor also provide to the Dean of Education an annual report of their contributions to the School and the University.

The criteria for the selection and evaluation of new faculty and sessional instructors should continue to include commitment to the School's vision as well as the usual criteria related to teaching, research, and service.

1. Teaching - A multi-faceted approach to the evaluation of teaching is expected at the University of Alberta. This may include observations of classroom teaching or review of course outlines and teaching materials by another faculty member or by the department head. However, the primary measure of the quality of teaching at the University of Alberta remains the student course evaluation questionnaires which are routinely administered in all classes. The student course evaluations consistently place the School's instructors (including regular, adjunct, and sessional instructors) above the median of all instructors at the University, and very frequently in the top quartile.

2. Research Development and Scholarly Work - All tenured and tenure-track faculty are expected to have well-developed programs of research and to disseminate their research findings through conference presentations and publications on a regular basis. Evaluation of research development and scholarly work at the University of Alberta is measured by quantity of publications and presentations and by level of funding. Research productivity and funding in the School of Library and Information Studies is growing steadily. All tenured and tenure-track faculty have research funding. Three hold major grants from the Social Sciences and Humanities Research Council of Canada, a national research granting agency.

3. Knowledge of the Discipline and Specialization - All instructors are members of several professional associations, and many have served in executive capacities. Some examples include: Councillor of the Bibliographical Society of Canada; President of the Library Association of Alberta; Director of the Library Association of Alberta; President of the Canadian Association of Children's Librarians; President of the Professional Librarians at the University of Alberta; President of the Canadian School Library Association; Councillor of the Canadian Library Association; and President of the Canadian Association for Information Science. They attend and/or contribute to conferences in their area of specialization on a regular basis. They build upon current expertise and/or develop new expertise through courses and workshops.

4. Contributions to the Department, Faculty and University - All tenured and tenure-track faculty contribute to administration and committee work of the School. Service to Faculty and University level committees is distributed carefully to ensure visibility for the School and to ensure that the concerns of the School are heard within the larger academic community. All faculty serve on one or more Faculty and/or University level committees. In the past five years, there have been faculty members on bodies such as: the General Faculties Council, the major policy and decision making body of the University of Alberta; the Faculty of Education's Faculty Evaluation Committee; the Faculty of Education Nominating Committee; the Academic Planning Committee; the Planning and Priories Committee; the Academic Appeals Committee; and, the Panel for Selection of Department Chairs.

5. Public Service and Contribution to Academic and Professional Bodies - All instructors provide public service, through working with academic or professional bodies. Several instructors are very active in giving workshops and seminars in the library and education community. Several others have done consultative work in relation to library catalogue systems and for library program development and evaluation. Most of the tenured and tenure-track, adjunct, and sessional instructors have served on advisory bodies such as: the Advisory Committee on Administrative Structure for Women Studies; the Advisory Council of the Library Technician Program, Grant MacEwan Community College; the Equity Issues Committee of the AASUA (Association of the Academic Staff of the University of Alberta); and, the Alberta Public Library Directors' Council.

Planning Initiatives

The following recommendations for the future are made to maintain and enhance excellence in relation to Standard III Faculty:

 

1. Continue to review the research goals and accomplishments of the School annually as part of the process of maintaining high levels of research productivity. May 1999 through 2003

2. Develop a process for recruiting, selecting, and evaluating sessional instructors that is consistent with the clauses that are being developed for sessional instructors in the Faculty Agreement of the University of Alberta. July 1999

3. Explore ways and means of increasing support for research activities, particularly for new faculty. August 1999

4. Hold a teaching symposium, similar to the first one that was held in August 1997, for all regular, adjunct, and sessional instructors to examine instructional content and practices on at least a biennial basis. August 1999, 2001, 2003

 

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STANDARD IV. STUDENTS

 

The Program Presentation regarding students analyses six functions:

(i) recruitment

(ii) admissions

(iii) support and services

(iv) student involvement

(v) placement, and

(vi) alumni involvement.

They are viewed in the following discussion of Standard IV Students through the three lenses of the School's vision, the School's identity as a Canadian Prairie institution, and the School's continued development of its research profile. The major sources of data for measuring outcomes in this section are the standard statistics about students, annual surveys of students and graduates, and a questionnaire and focus groups gathering quantitative and qualitative data specifically for the Program Presentation. (Results of the questionnaire and reports of the entrance and placement surveys are available on-site.) Of the six functions, recruitment is the major focus for planning. The other five require maintenance of already sound performance.

 

Enrollment

Fall 1998 enrolment in the MLIS program totaled 91 students, 63 full-time and 28 part-time (70 FTE); in January 1999 one transfer student joined the School from the University of Toronto. At present the student body consists of 69 percent full-time enrollment and 31 percent part-time. A total of 34 students graduated in 1998, 27 at spring convocation and 7 at fall convocation.

 

Vision

The School's vision - grounded in a multi-disciplinary focus on issues of information access and equity as encapsulated in the School's motto: "Understanding information: exploring issues, creating access, pursuing equity" - is integrated into all six functions, primarily in terms of encouraging diversity, fairness, and inclusiveness.

(i) recruitment

Recruitment of a diverse student population addresses multicultural, geographic and subject area diversity. The recruitment plan developed in 1996-97 set specific goals which the School has begun to pursue.

The goals of the recruitment plan are to:

- disciplinary background

- ethnic/racial background

- geographic distribution.

  • enunciate the program's ethos as embodied in the School motto "Understanding information: exploring issues, creating access, pursuing equity."

    The objectives to fulfil these goals are to:

    - a range of disciplines from undergraduate programs

    - geographic focus on the Canadian Prairies and Territories, the Pacific Northwest, nearby states lacking an accredited program (North and South Dakota, Wyoming, Montana), and the Pacific Rim (e.g. Hong Kong).

    Our approach to these objectives has been influenced by the annual entrance survey administered to incoming students for the last three years. By far the greatest impact came from word-of-mouth among our many constituencies: current students, alumni, and other professionals were the most common sources of information for students entering the program. However, print and electronic sources were also important: the University Calendar and the School's web site were frequently mentioned, and in the 1998 survey the web site had gained considerably in importance as a source. Since the audience for recruitment is very diffuse, we have chosen to put a disproportionate amount of our effort into acquainting practising professionals with the program. We hope that our constant efforts to give students a quality education, and to treat them with respect, will also have positive recruitment as a byproduct.

    Significant work has already been undertaken in the first experimental steps in implementing this plan. Much work remains to be done and results will need to be assessed over the next several years. Specific tasks undertaken thus far in pursuing the objectives include:

     

    It is early in the development of this plan to assess it based on the number of applicants to the MLIS program. Further, the institution of a $60 application fee in January 1996 affected the number of potential students applying to multiple programs. As a result there are few years of data for comparison. Admissions were high in 1997 compared to 1996 and 1998: 43 versus 36 and 35 respectively. The reason for that bulge is unclear.

    More important than the total number of applicants are the factors we are seeking: diversity in disciplinary background, ethnic and racial diversity, and greater geographic distribution. In Canada we do not collect data for racial and ethnic diversity, except on a voluntary basis, so anecdotal data will be more useful in that area. For example, the number of students who hold scholarships reserved for Aboriginal students is one indicator that we are recruiting people from one group generally under-represented in our profession. Our program has attracted three of the last four winners of the National Library of Canada's Library Science Trainee Program Award in support of Aboriginal librarianship, which includes full funding as well as the opportunity to work at the Library (see Appendix E). Since only one of these is given each year, this number suggests that we are an attractive destination for Aboriginal students.

    The following table shows the traditional disciplinary distribution of LIS students. It is a variable to watch for effects of the recruitment plan.

     

     

     

    Table 2. Disciplinary Background of MLIS Students

    Year

    Humanities

    Fine Arts

    Social Sciences

    Professions

    Sciences

    1997 (n=43)

    47%

    7%

    21%

    14%

    12%

    1998 (n=35)

    51%

    11%

    19%

    16%

    3%

     

     

    Our program has had more out-of-province (out-of-state) students than the aggregate of ALA-accredited Master's programs reporting this information, as shown in the following table.

     

    Table 3. Out-of-Province/Out-of-State MLIS Students

    Year

    U of Alberta MLIS Program

    All ALA-accredited Master's Programs

    1995

    39% (n=38)

    23%

    1996

    30% (n=36)

    21%

    1997

    38% (n=43)

    not available

    1998

    41% (n=35)

    not available

    While serving the Prairie Provinces and Territories is important to the School, so is a diverse student body that will enrich students' educational experience and the profession as a whole. International student enrollments were 4 out of 38 in 1995, 5 of 36 in 1996, 5 of 43 in 1997, and 3 of 35 in 1998. This will be an important area of focus in the recruitment plan.

    Currently two of our international students are fully funded: one, from Cyprus, through a Commonwealth Scholarship; the other, from Tanzania, through a scholarship from the World Bank (see Appendix E).

    The program already exhibits a reasonable level of diversity. As one focus group noted, there is a "good balance of students with different backgrounds." Another group recorded:

    The School definitely attracts high quality students--the wide variety of backgrounds and experiences make the program interesting and unique. The second year class is a great size--it was easy to get to know the other members of the class (especially because of our mandatory classes in first term). We really enjoy each other's company and expertise and the strong sense of collegiality has meant this has been a great two years.

     

    Our students also show diversity of age, ranging from early 20s to early 60s. In 1998 the average age of entering students was 30.5 years, which is historically well within the range for entering classes of 29 to 32 years.

    In the future we will use data for recent years as a benchmark for quantitative and qualitative measurements of disciplinary and geographic diversity. They will give us a good base on which to build further.

     

    (ii) admissions

    Student admissions focus on fairness and quality in determining successful applicants. The School has developed procedures, within the context of Faculty of Graduate Studies and Research (FGSR) basic requirements, that try to ensure acceptance of applicants who have both intellectual ability and professional potential. FGSR supplies a manual with procedures which are followed by the School and routinely monitored for all units by FGSR. In addition, the School has standardized procedures and is developing a manual for the Student Records Administrator who establishes and oversees application files. These procedures ensure that files are compiled systematically and expeditiously.

    As soon as application files are complete they are passed to the chair of the Admissions Committee. When evaluating files the Admissions Committee focuses on three things taken together:

    1) transcripts (especially, but not exclusively, grade point average)

    2) applicant's statement of interest in the profession and the School

    3) letters of reference.

    We are looking for strong indications of professional promise and the capability of successfully completing a graduate program. The only one of these with a precise limit is the grade point average, which must be a minimum of 6.5 on the University of Alberta's 9-point scale or the equivalent as interpreted by tables provided to us by FGSR. From all three kinds of documentation we try to form an overall understanding, balancing strengths and weaknesses.

    The overall grade point average for entering classes is considerably higher than the FGSR minimum of 6.5, ranging between 7.1 in 1995 and 7.2 in 1996 to 7.5 in 1997 and 7.4 in 1998.

    Fairness is not considered to be simply treating all applicants the same way. It also includes encouragement, advice and support for students meeting practical and bureaucratic barriers. For example, since many applicants to a professional program have not followed a conventional scholarly career, the Admissions Committee chair and the Student Records Administrator will work with applicants to establish the credibility of their credentials or to find alternatives such as admission based on life experience.

    Admission on the basis of life experience is governed by principles and guidelines established by FGSR. The two principles for decision-making are that an applicant has demonstrated "distinguished life achievement...in the field related to their intended program of study" (Graduate Program Manual, p. 39) and evidence that the applicant is likely to succeed in a graduate program. Minimum grade point averages for life experience applicants are standardized and are relative to the age of their previous degrees (the older the degree, the lower the minimum grade point average). In very unusual cases, applicants may be admitted without a recognized undergraduate degree.

    Other types of assistance include putting applicants in contact with relevant agencies (such as the Office for Students with Disabilities), providing prompt documentation for student loans and visas, and helping to develop realistic expectations for part-time study.

    That our efforts meet with success is reflected in comments on the questionnaire such as: "Great feedback & responsiveness during the admission process. The Student Records Administrator and faculty seemed attentive to individual student's backgrounds and circumstances"(emphasis added).

    (iii) support and services

    Support and services to students during the MLIS program follow the ethic of our vision in aiming at fulfilment of all students' potential through well-developed programs and provision of a safety net for students in problematic situations.

    Each student is assigned a tenured or tenure-track faculty member as their advisor upon entering the program. Faculty advisors invite student consultation at key times for program planning and all faculty are generally available for discussion of programs and other concerns throughout the year. Students may change program supervisors on request and are reassigned when the faculty member is on leave. Questions 8 and 11 of the questionnaire indicate that students find their advisors accessible and contact them through a variety of means showing the flexibility of these arrangements. One comment from the focus groups indicates that "most students are quite happy with the current system of academic advisors", but others suggest that more coordination is desirable in assigning advisors. Greater effort to match advisors with student interests was instituted for September 1998 entering students.

    Advisors have been particularly active in supporting the small minority of students who have personal problems that affect their progress. In such instances the faculty advisor and the graduate coordinator often work together to resolve the situation; that these instances are invisible to the majority of the student body is a sign of our success in dealing with them smoothly.

    Administrative staff are essential in supporting students through their programs. All students answering the questionnaire indicated that they received "prompt and useful information" from office staff. In spite of turnover in the position of Student Records Administrator (twice in the last two years) procedures have been maintained and students are highly complimentary. Faculty and administrative staff work together to resolve bureaucratic concerns such as transfer of credits. Like other problems, these are typically resolved quickly and satisfactorily.

    Information and advice can be obtained either in person or from the formal sources of program information that are also available. Course outlines, forms, and other materials are available on the School's local area network (LAN) as well as in print. Student lunch-time information sessions (brown bags) are held to discuss course selection, scholarships, and other matters of general concern. Questions 9 and 10 of the questionnaire indicate that students use the range of information sources available, so continuing to use a variety of means provides a good service.

    In relation to scholarships in particular, the School has had increasing success in soliciting funding and in supporting students in applying for externally funded awards (see Appendix E for lists for the last two years). To encourage and assist students, scholarship and award information is listed in a searchable database (also available in print). The School's office maintains a file of application forms for many scholarships and will acquire forms for students if they are not already on file. Each fall a noon hour session presents information about the database and suggestions for application strategies as well as a positive attitude. For the most lucrative award, the Province of Alberta Graduate Scholarship, a special workshop is held at the end of the first semester to help prospective applicants develop their submissions, which include a one-page research program statement. Faculty members spend considerable time helping students shape their proposals. Students' perceptions of our efforts were reflected in the focus group comments: "lots of help with proposals for scholarships", and "lots of scholarships for SLIS students".

    The success of the School's approach to scholarships and awards shows in the three fully-funded students currently in the program, the number and variety of awards held, and in the School's ability to fully utilize a special program for tuition scholarships. The tuition scholarships are administered by the Faculty of Graduate Studies and Research which allots a total available to each unit. In the previous year of the program, the School was allowed five scholarships and was able to use all of them. In the current year the School's allotment was increased to ten scholarships. Using these scholarships is not as easy as simply recommending students. These scholarships are awarded to students who already have $7000 in support either from other scholarships or from the University (such as internships and assistantships). Therefore, not only did the School enable ten students to receive awards covering the major part of their tuition, but all ten of those students also received a minimum of $7000 from various sources.

    In the event that the safety net of faculty, staff, and formal information sources fails, appeal procedures are in place. The School has approved procedures that have been revised with experience and with changes at other institutional levels. These procedures follow the precepts of natural justice and are compatible with Faculty-level and University-level procedures. Two members of the School's faculty are on the Faculty of Education's Academic Appeals Committee, maintaining our expertise in this area, and two have been involved with appeals at the University level. Appeals begin with an informal stage at which problems are usually resolved. Formal appeals of grades or of academic standing are unusual in the School.

    The questionnaire results suggest that students are generally very satisfied with the support and services provided during their programs. Those who have encountered administrative concerns were uniformly satisfied with the way in which they were addressed (question 15).

    Comments on the questionnaire and in the focus groups point to a positive atmosphere within the School as a result of faculty and staff efforts:

    I have found the staff, faculty and professional community to be extremely supportive while I have been enrolled. Much more so than other academic departments I have known. Keep up the extremely thorough and thoughtful work. (Questionnaire)

    The faculty is all welcoming and accessible. It is great to know that we can drop in to talk to any one of the faculty, email them, call, or stop and talk in the hallways. This helps create a very collegial/welcoming atmosphere in the School. As well, the office staff is super--they are all supportive and helpful and more than willing to help any student with anything. That is very much appreciated by all of the students! Finally, there is a great cooperative atmosphere at SLIS (is nice to have that cooperative environment rather than a highly competitive atmosphere, which we all experienced as undergraduates). (Focus group)

    (iv) student involvement

    Student involvement fostered by the School is aimed at achieving inclusiveness of all students in the processes of the program and as preparation to be active professionals. It is fostered through the Library and Information Studies Student Association (LISSA) in particular, with its many related activities including standard student membership on School committees and the newsletter published on the School's web site (http://www.slis.ualberta.ca/nuhome/studpage.htm), and other communication with the wider community (such as Professional Development Day described below in relation to research).

    All School committees have student members unless confidentiality is required in which case other mechanisms are in place. For example, there are no student members on the Admissions Committee that considers confidential individual files, but the Recruitment Committee gives students an opportunity to help shape the future student body by contributing ideas and implementing the recruitment plan.

    Over 70 positions are currently available on various committees within the School and representing the School. In addition, some students show initiative in attaining positions at a University level, such as the 1998 election of a first-year student, Julie Harris, as executive vice-president of the University of Alberta<'s Graduate Students' Association. Answers to questions 18 and 19 indicate that students are encouraged toward, and generally value, this kind of participation.

    Students also have direct input into course design and delivery through informal mid-term feedback sessions and formal end-of-term course evaluations. Question 17 shows general satisfaction with these mechanisms. One focus group noted that "Mid-term & end term courses evaluations are very useful. We noticed that instructors do take students' input to improve the courses." Another said that "We all had a sense that students would be listened to; that our ideas were important." While there were concerns that some faculty used the results less than others and that there was some defensiveness in response to mid-term feedback, the general view is positive.

    In general, the atmosphere of support within the School seems to be one of its strengths. In planning for the future it needs to be safeguarded, but is not an area for material change.

    (v) placement

    Placement of graduates is an exercise in finding a diversity of available positions and assisting students in taking charge of their job searches for individual effectiveness. The School's Job Committee has developed an active program fostered by a faculty member, Dr. Toni Samek, and run largely by students to educate students in finding opportunities and preparing themselves for them. Their activities include workshops by continuing students to help new students find volunteer, part-time, and summer employment, and by professionals to help students seek jobs after graduation. The students, with support from the School's general office, maintain a bulletin board of job listings (plus a binder of international postings) and have recently developed a World Wide Web job page as well. The committee members are a mix of incoming and continuing students, part-time as well as full-time.

    Most of the students answering the questionnaire used the Job Committee's listings and/or attended workshops organized by the Committee. Generally these aids are well-received. As one student responded on the questionnaire: "The School does everything less than employing students itself! (I guess it even does that!). The placement service is great."

    The ultimate outcome of placement efforts is whether or not students obtain positions and the attributes of those positions. The annual graduate placement and salary survey provides feedback on their success. This table illustrates a steady rate of employment and a diversity of positions.

     

    Table 4. Placement of MLIS Graduates

    year

    (number,response rate)

    % holding LIS position

    % of LIS positions

    % of LIS positions

    % of LIS positions by type of institution

    full-time

    part-time

    perm

    temp

    public

    acade

    special

    other

    1993

    (n=30, 80%)

    77%

    83%

    17%

    48%

    52%

    22%

    22%

    31%

    25%

    1994

    (n=27,

    80%)

    85%

    78%

    22%

    52%

    48%

    26%

    26%

    27%

    21%

    1995

    (n=35,

    78%)

    80%

    86%

    14%

    53%

    47%

    31%

    31%

    30%

    8%

    1996

    (n=28,

    80%)

    82%

    82%

    18%

    52%

    48%

    5%

    30%

    35%

    30%

    1997

    (n=31,

    77%)

    88%

    90%

    10%

    48%

    52%

    19%

    43%

    29%

    9%

     

    Other factors in helping placement include showcasing student work in local venues and on the World Wide Web, and maintaining the School's reputation as evidence of a sound MLIS program. The recent revision of the Capping Exercise guarantees that all students have the opportunity to have at least one sample web page to which to refer prospective employers. Students present their research annually at Professional Development Day and at the Alberta Library Conference making them and the School visible. Informal advice and formal references from faculty are active ways of assisting students. One of the focus groups concluded: "We all expressed appreciation for faculty involvement in job searches. Recommendations and hints about potential jobs are really appreciated and will undoubtedly be useful as we graduate."

    vi) alumni involvement

    Alumni involvement is encouraged as an extension of student involvement. The School's close work with the Library and Information Studies Alumni Association (LISAA) and support of professional activities such as a listserv work toward involvement as a means of continued inclusion in the program. Alumni along with other members of the professional community play an active role in the School's Council and in other efforts (such as the Accreditation Steering Committee and Working Committees). They work closely with the School in their regular fund-raising toward specific needs (these have included purchase of a scanner and funding of recruitment materials) and an ongoing scholarship endowment. Alumni make a significant contribution in all of these ways to the School's ability to pursue its vision.

     

    Canadian Prairie Program

    Although the School's vision is of primary importance in relation to students in the program, the other two themes of the School's identification as a Canadian Prairie program and its growing research profile also have an effect on recruitment, admissions, support and services, student involvement, placement, and alumni relations.

    The School's physical location on the Prairies and our objective to include Canadian perspectives operate for the most part on recruitment and placement. In each of these instances it is an effort to balance servicing our geographic constituency with seeking the diversity described above.

    (i) recruitment

    The School has defined recruitment of a diverse group of students to include geographic diversity. We have decided to focus on areas both within and outside of our traditional mandate. The inside focus is on the Prairie Provinces and Territories, and there is no intention that students from this, our primary service area, will ever be disadvantaged by more extensive recruitment. Beyond this primary focus, we have looked to adjacent areas lacking accredited MLIS programs, notably North Dakota, South Dakota, Montana, and Wyoming. Our recruitment plan uses a variety of means to address these areas as described above. Additionally, we are aware of the Pacific Rim interests of Alberta and the many East Asian students already in our program and are, therefore, sending recruitment materials to Hong Kong as a beginning. In the past we have typically admitted three to five international students per year. If our recruitment efforts are effective, this number should rise gradually over the next several years.

    (ii) placement

    Placement is an issue because Canadian libraries have not been in a position to offer plentiful jobs for some time. Many of our graduates are taking positions in the United States as a result of the relative ease of passage due to the North American Free Trade Agreement (in recent years graduates have obtained positions at American academic libraries including the Massachusetts Institute of Technology, Ohio State University, Princeton University, and Oklahoma State University). As a result, we must constantly balance the Canadian content of our program with the need to prepare students for other contexts as well. The annual surveys of 1993 and 1994 graduates showed over 80% of employed respondents in Alberta, half in Edmonton, and very small numbers in the rest of Canada and abroad. However, for 1995 the number in Alberta fell to 60%, showing greater diversity. Most others were scattered across Canada with 13% in the Prairie Provinces and Territories. Two graduates found positions in the United States, as did two in 1996. In contrast, however, preliminary results of our 1997 survey show that at least ten graduates found employment in the United States. Although this was a very large increase, initial placement patterns of 1998 graduates would not appear to support a substantive trend, but we are watching these numbers with great interest. As we prepare our students for more diverse employment opportunities in response to their needs, we continue to see the provision of highly trained professionals for the Prairie Provinces and Territories as one of our major mandates.

    (iii) alumni involvement

    Alumni particularly enhance the School's regional and local presence. Many students are tied to Edmonton or Alberta by personal responsibilities such as family. To enable these students to become active professionals, LISAA and other professional groups sponsor events that foster networking within the professional community. Such contacts help students find employment and continue their involvement after graduation. The questionnaire (question 20) indicated that students appreciated alumni and practitioner contributions in many guises: as employers, as Partner's Day partners, as guest speakers, as practicum and field placement supervisors and generally as mentors. The richness of the local professional community, most of whom are alumni, is a major contribution to the program.

     

    Research

    In developing an increasingly vibrant research climate, the School has focussed not only on faculty research, but also on student research. Research potential, opportunity and dissemination are particularly relevant issues for support and services and student involvement.

    (i) support and services

    Support and services to encourage students in research is largely informal coming from work with faculty advisors. Increased success by faculty in obtaining grants also helps fund student research assistants with the obvious advantage of learning good research practice as they work (see the Faculty chapter). Student research projects are indicators of successful mentoring. Each student taking the advanced research methodology course, LIS 597, completes a research study. They use a variety of methodologies including personal and telephone interviews, focus groups, questionnaires, database analysis, journals and diaries, verbal protocol analysis, and web page usage analysis. A wide range of topics has also been addressed in Directed Studies (LIS 599) such as: copyright, librarians' legal liability, intellectual freedom, Internet resources for schools, conflict resolution, classification of various specialized materials, services for people with disabilities, historical research methodology, history of women in printing and publishing, computer lab design, numeric databases, Internet-based information literacy, and management of electronic serials.

    (ii) student involvement

    Student involvement includes venues for presentation of student research. Professional Development Day (PD Day), the annual showcase organized by students, is the primary vehicle. Students from the advanced research methods course and directed studies present their results at PD Day and at the School's regular session at the Alberta Library Conference. The School facilitates alumni and community participation in these efforts to help students gain a wider audience for their research. Practitioners' focus groups indicate a good community awareness of student research. They judge the School's research focus "excellent" as manifested at PD Days, in the work of Dr. Schrader's advanced research class, in student presentations at LAA [Library Association of Alberta annual conference], and in the "excellent exchange between faculty and students."

    Selected students are also invited to publish their work on the School's web page resulting in a wider audience. Recently this exposure has resulted in queries to faculty members from editors interested in students' work for publication in Library Hi-Tech and Progressive Librarian.

     

    Planning Initiatives

    The School's plan is to focus on recruitment as an area of change, to continue development of support for placement, and to maintain the fairness of procedures and the supportive milieu that are already established. Recruitment efforts will follow the proposed plan with adaptation as demands and opportunities present themselves. The recruitment plan will be reviewed throughout the year as new opportunities arise and new needs are identified.

    Maintenance includes responsiveness to external changes whether from the profession, the University, or the wider society, as well as active efforts to continue development and avoid any deterioration especially in regard to:

    • admissions - maintain fair procedures

    • support and services - maintain existing supportive milieu

    • student involvement - maintain existing high levels

    • placement - continue development of Job Committee

    • alumni involvement - maintain close relations and active involvement.

     

    The following specific recommendations for the future are made to enhance excellence in relation to Standard IV Students:

    1. Make recruitment considerations part of the ongoing annual revision of the School's web pages. June 1999 through 2003

    2. Develop a draft plan of specific activities, as the next phase of the recruitment plan, to collectively address diverse audiences in the geographic areas of focus over the course of the next five years. August 1999

    3. Establish regular communication patterns with recruitment services in the Faculty of Education and Faculty of Graduate Studies and Research. October 1999

    4. Evaluate recruitment outcomes annually over the next five years using data gathering techniques already in place. October 1999 through 2003

    5. Formalize internal admission procedures in a manual. November 1999

    6. Establish a mechanism for regular revision of the recruitment plan and complete first revision. May 2000

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    STANDARD V. ADMINISTRATION AND FINANCIAL SUPPORT

     

    The discussion below of Standard V Administration and Financial Support is organized around the themes of 1) administrative structure and governance, 2) participation of faculty, staff, and students at the level of the Faculty of Education, 3) participation of faculty, staff, and students at the level of the University, 4) the chief executive officer of the School, 5) administrative staffing, and 6) financial structure and support.

     

    Administrative Structure and Governance

    The School of Library and Information Studies is a distinct academic and administrative unit within the Faculty of Education enjoying the general status of a university department. Its designation as a "school" rather than a "department" reflects its distinctiveness. The School has its own Council and its own School vision and mission statements, administers its own budget, hires its own faculty and staff, admits its own graduate students, approves its own undergraduate and graduate curriculum, controls and allocates its own space and resources, and sets its own policies and programs, all within the administrative and academic frameworks of the Faculty of Education and the Faculty of Graduate Studies and Research.

    The Council functions as the School's academic decision-making body. Its membership includes all full-time and part-time faculty, student representatives, and wide representation from other constituencies to ensure ongoing accountability and communication. There is no formal mandate statement for the Council, and this should be reviewed. Council membership consists of:

    Full-time Faculty

    Anna AltmannAssociate Prof., School of Library & Information Studies
    Margaret MackeyAssistant Prof., School of Library & Information Studies
    Dianne ObergAssociate Prof., School of Library & Information Studies
    Hope Olson Associate Prof., School of Library & Information Studies
    Toni SamekAssistant Prof., School of Library & Information Studies
    Alvin SchraderProfessor and Director, School of Library & Information Studies
    Dennis Ward Associate Prof., School of Library & Information Studies

    Adjunct Professors

    Linda CookAdjunct Prof., Director, Edmonton Public Library
    Dave LeonardProject Historian, Alberta Historic Sites Services
    Gail de VosAdjunct Professor, School of Library & Information Studies,Consultant, Storyteller

    Sessional Instructors

    Robert Brundin Sessional Instructor, School of Library & Information Studies Professor Emeritus, SLIS
    Kathleen DeLong Sessional Instructor, School of Library & Information Studies Associate Director, University of Alberta Libraries
    Merrill Distad Sessional Instructor, School of Library & Information Studies Associate Director, University of Alberta Libraries
    Valerie Footz Sessional Instructor, School of Library & Information Studies, Librarian, Legal Resources Centre, Legal Studies Program, Faculty of Extension
    Yvonne Footz Sessional Instructor, School of Library & Information Studies, Librarian, Edmonton Public Library
    Jeannine GreenSessional Instructor, School of Library & Information Studies, Assistant Special Collections Librarian, University of Alberta Libraries
    Margaret Harris Sessional Instructor, School of Library & Information Studies,Consultant and Trainer, CIRC: Crozier Information Resources Consulting, Ltd.
    Pat Jobb Sessional Instructor, School of Library & Information Studies, Associate Director, Public Services, Edmonton Public Library
    Stuart MacKay Sessional Instructor, School of Library & Information Studies, Librarian, Yellowhead Regional Library
    Linda Seale Sessional Instructor, School of Library & Information Studies, Librarian, Health Sciences Library, University of Alberta Libraries
    Sandra Shores Sessional Instructor, School of Library & Information Studies, Librarian, Health Sciences Library, University of Alberta Libraries
    Student Representatives
    Dena Heilik LISSA President
    Carey Hunt LISSA Vice President

    Other Representatives

    Karen AdamsDirector of Library Services and Information Resources, University of Alberta Libraries
    Larry BeauchampProfessor and Dean, Faculty of Education
    Ehud Ben-ZviProfessor, Comparative Literature, Faculty of Arts Representative
    Ione HooperLibrarian, Humanities and Social Sciences Library, University of Alberta Libraries, Library Representative
    Jill McClayAssistant Prof., Elementary Education, Faculty of Education Representative
    Sundeep SahayAssistant Prof., Accounting and Management Information Systems, Faculty of Business Representative
    Diane TinnishChildren's Services Librarian, St. Albert Public Library, LISAA President
    Lisa-Jane WatsonWestern Sales Representative, CANEBSCO Subscription Services,LAA Representative.

    The internal administration of the School's affairs is achieved through a series of formal standing committees and ad hoc committees together with less formal liaison assignments. This year a faculty liaison has also been appointed to provide long-term continuity in the work of the two student committees responsible for Partner's Day and Professional Development Day. The School Administrator provides administrative support for all School committees.

    The Director promotes a policy of decentralized responsibility for administrative affairs through committee appointments and liaison designations. Although this decentralized approach to communication and decision-making in the School commits full-time faculty members to somewhat higher administrative involvement than might be experienced in other types of organizational style, it has several benefits. One is that a more diverse range of faculty expertise is brought to bear on decision-making. Another is that "corporate knowledge" is more widely based. With a small collegial group of full-time faculty and staff, this sort of collective approach would seem to be more desirable, and perhaps even more essential, than in other situations. Still another benefit of the School's present approach is that it helps to reduce the Director's overall administrative activity on a day to day basis, so that more time can be devoted to research, in keeping with the School's priorities.

    As long as School policy is explored and affirmed by consensus at the group level, a more decentralized approach appears to work. We will need to review this periodically, to ensure that an appropriate balance has been struck between faculty, staff, and Director in sharing responsibilities and activity.

    The two most important standing committees are the Curriculum Committee and the Admissions Committee, but many other committees fulfil needs that the School has identified over the past several years. Students are represented on the Curriculum Committee as well as on many other School committees. A complete list of School committees and faculty responsibilities is found below.

    School Committees

    Accreditation review and chapter reportsAll full-time faculty
    Admissions/ Graduate Coordinator/ Admissions PolicyHope Olson, Margaret Mackey (Acting Coordinator - winter 1999), Dianne Oberg and Anna Altmann (members - winter 1999)
    Advisory SelectionHope Olson, Dennis Ward, Alvin Schrader
    AutomationDennis Ward
    CurriculumAnna Altmann, Toni Samek
    HSS Library LiaisonMargaret Mackey
    Jobs Toni Samek
    Partner's Day Liaison Toni Samek
    Professional Development Day Liaison Anna Altmann, Sheila Bertram
    Recruitment Hope Olson
    - University Preview DisplayDennis Ward
    Research EthicsMargaret Mackey
    Scholarships and AwardsAlvin Schrader, Hope Olson
    - Province of AlbertaAlvin Schrader, Margaret Mackey
    - database managementAlvin Schrader
    Research Seminar SeriesAlvin Schrader

    Faculty of Education Committees

    Academic AppealsAnna Altmann
    Advisory SelectionHope Olson, Dennis Ward
    All ad hoc committees dealing with technologyDennis Ward
    Centre for Research in Literacy Steering CommitteeMargaret Mackey
    Child Study CentreDianne Oberg
    DTE NetworkDennis Ward
    Equality and RespectAnna Altmann
    ExecutiveToni Samek
    - Faculty Nominating sub-committeeToni Samek
    Graduate CoordinatingMargaret Mackey
    HT Coutts Library AdvisoryToni Samek
    Scholarships and Research AwardsMargaret Mackey
    Staff TravelHope Olson
    WebmastersDennis Ward

    School Committees

    Chairs PanelAnna Altmann
    GFCDianne Oberg

    Community Representation

    Alberta Library, Education and Training Work GroupAlvin Schrader
    APLUA, CAISHope Olson
    Children's Literature RoundtableAnna Altmann
    Edmonton CASLIS, GELAToni Samek
    Grant MacEwan Technician ProgramDianne Oberg
    LAA, SLA, MLA, CLA, Foothills, ALISEAlvin Schrader
    LAA representative to CLA/IFCToni Samek
    LISAAAlvin Schrader
    Literature Searching ProjectToni Samek
    LRC/CSLADianne Oberg

    Sessional Liasons

    A Altmann- M Distad, G de Vos, J Green, L Seale
    D Oberg- K DeLong, P Jobb
    H Olson- V Footz and Y Footz
    T Samek- S Shores
    A Schrader- L Cook, D Leonard, R Brundin
    D Ward- S MacKay and M Harris.

     

    Faculty and students are regularly involved in planning and evaluation in the School. Faculty members participate in School Council, regular faculty meetings, curricular reviews, staffing reviews, and standing and ad hoc committees.

    Students are also regularly involved in School Council and standing and ad hoc committees. In addition, there are many opportunities for feedback from students about the curriculum and other affairs of the School: mid-term feedback in each course; final course evaluations; relationships with Program Advisors; and regular meetings between the Director and the Students' Association President and Vice-President.

     

    Participation of Faculty, Staff, and Students at Faculty of Education Level

    At the same time that the School has appropriate levels of autonomy in the administration of its affairs, it enjoys full participation in the activities and decision-making structures of the Faculty of Education. All faculty members are automatically members of the Faculty of Education Council and are eligible for appointment or election to various Faculty of Education committees. As a distinct academic unit, the Director of the School has direct and equal access to senior officers of the Faculty of Education such as the Dean and Associate Deans. The Director, along with the other department chairs, is a member of the Dean's Advisory Committee (DAC), which meets biweekly during the academic year. The Director is also a member, along with the other department chairs, of the Faculty Evaluation Committee (FEC), which determines tenure, promotion, and annual performance merit incrementation. All tenured faculty members of the School are eligible for election to FEC.

    Faculty are also engaged in active and extensive collaborative research with faculty members of other units, particularly within the Faculty of Education. Dr. Dianne Oberg has a joint appointment with the School and the Department of Elementary Education in a shared responsibility for the administration and delivery of the Internet-based diploma program in teacher librarianship. Dr. Dennis Ward is working towards the integration of the computer network of the School into the Faculty of Education network and is a member of all Faculty of Education technology committees and advisory working groups. And three faculty members were just appointed adjunct professors in the Department of Secondary Education so that they can supervise and examine PhD students.

     

    Participation of Faculty, Staff, and Students at University Level

    Faculty, staff, and students have opportunities comparable to those in other academic units for representation on a variety of advisory and policy-making bodies in the University. Individual faculty members are eligible to serve on Master's and PhD committees in other academic units, and they do so on a regular basis.

    Faculty and staff also contribute to the University community by membership on standing and ad hoc committees of the University, the Faculty of Graduate Studies and Research, and the Library Council. Faculty members have served on the University's highest governing body, the General Faculties Council, as well as on other central policy making bodies such as the Academic Planning Committee, the former Planning and Priorities Committee, and the former Academic Development Committee. Faculty members have also served on the Academic Appeals Committee and various Chair's Selection Panels.

    The Director and Graduate Coordinator are full participants on the FGSR Council, which sets policy with regard to graduate programs. As a unique academic unit at the University of Alberta with a small, professional, Master's only program, the School has been able to negotiate certain policies regarding student programs, and funding to reflect these distinct differences.

    As graduate students, MLIS students are full members and participants in the organization of the Graduate Students' Association (GSA), and in the past five years have held GSA executive positions nearly every year. For a small graduate program, that has meant a relatively high profile at the University of Alberta. In addition, MLIS students may participate in any committee or body for which graduate students are eligible, at any level of the University.

    Moreover, MLIS students are eligible on an equal footing for any scholarship, tuition, and award support for which other University of Alberta graduate students are normally eligible. Noteworthy in this regard are two major sources of campus-wide financial support in recognition of academic excellence: the Province of Alberta Graduate Scholarship and the Faculty of Graduate Studies and Research (FGSR) Tuition Scholarship. Also available to all graduate students to support conference travel is the FGSR Mary Louise Imre Graduate Student Award, and at the faculty level, the Faculty of Education Graduate Student Travel Award.

    Over the last three to five years, MLIS students have earned all of these scholarships and awards in numbers far exceeding their representation in the graduate student body of the University of Alberta. This year, the School has also attracted three fully funded students to its MLIS program, continuing a tradition of several years duration whereby recipients of the National Library of Canada Library Science Trainee Program Award have chosen SLIS for their MLIS program (see Appendix E).

     

    Chief Executive Officer of the School

    The executive officer of the School holds the title of Director and normally serves for a period of five years. The current Director, Dr. Alvin M. Schrader, served one year as Acting Director and is now serving a five-year term for the period 1997-2002. The School is unique in the designation of its chief executive officer as a Director; in other departments in the Faculty of Education they are called chairs. The Director reports to the Dean of the Faculty of Education.

    The School is subject to the University's uniform search process for the selection and appointment of executive officers. In 1996-97 a search process was initiated by the Dean of Education for a new Director of the School. The qualifications of the Director of the School are comparable to those of other department chairs and to the other faculty in the School and in the rest of the University. The Director's salary is comparable with that of other executive officers at his rank at the University of Alberta. There is a uniform administrative stipend for the Director that is comparable to the stipends of department chairs.

    The Director's role is to provide educational and administrative leadership, both in relation to the professional discipline of library and information studies, as well as in relation to other academic units in competition (and sometimes in collaboration) for resources and support. The legacy of the former Director, Dr. Sheila Bertram, was to provide a strong foundation of innovative leadership. The current Director has built on this foundation to develop a consultative style of leadership that does not foreground the role of the director, but creates a cooperative unit in which all members take responsible and complementary roles.

    The Director has consultative relationships with the School Administrator, faculty members, students, the chairs of the other departments in the Faculty, and the Dean of the Faculty of Education. The Director coordinates administrative functions, ensuring that diffuse responsibility is nonetheless comprehensive. Committee work has been streamlined, so that there are fewer people involved in meetings. More information is exchanged via email than through formal meetings, allowing for broader communication of information, exchange of ideas, and input of opinion. Faculty meetings held bi-weekly are effective forums for the sharing of problems and solutions. Decisions are made almost entirely by consensus at these meetings, and the results are carried out as promptly as possible. One component of most faculty meetings is continuing education; a wide variety of guests have been invited over the last two years to bring the faculty up to date on curricular, academic, and administrative developments.

    The Director brings to his role experience and knowledge relating to the major constituencies and areas of the field. His knowledge of the University of Alberta context has been gained from years of contributing to its workings, taking on responsibilities such as chair of the University=s Academic Appeals Committee and work on selection committees for chairs of other departments. This experience has helped him to know how the University functions and has given him contacts across the campus.

    His positions on the executive bodies of the Library Association of Alberta and the Canadian Library Association (CLA) have done the same for his knowledge of the profession. In addition, his scholarship in intellectual freedom has taken him into numerous contexts as a speaker and workshop presenter. In 1998 the annual conferences of CLA, the Canadian Association for Information Science (CAIS) and all three Prairie library associations were among the nine conferences that he attended. Other conferences included one in Colorado and two in Israel. In each case he presented his research and in several he also hosted alumni receptions to promote the School and its program. He is currently working on a project for the National Library of Canada as a result of his reputation for sound research expertise. His association involvement has also resulted in the School's excellent coverage in CLA's publication, Feliciter, and he keeps that publication and other association newsletters supplied with press releases that help to maintain knowledge in the field about the School and its program.

    To help deliver the School's program more effectively, the Director conducts and analyzes the results of three surveys annually, an entrance survey and combined placement and retrospective program assessment surveys. The conclusions from these surveys inform recruitment, advising and teaching decisions in particular. For example, upon discovering that word-of-mouth is the most effective recruitment tool for our applicants, the Director wrote letters to key librarians across the province inviting them to assist with our recruitment efforts as a way of helping to shape the future of the profession. He has contributed to the practice of teaching in the School by instituting regular one-day sessions on pedagogy and an ongoing system of peer teaching observation.

    The Director has taken on responsibility for the important area of scholarships and awards, implementing over the last few years a database of what is available and encouraging students through noon hour sessions to apply. As a result, our School has been successful beyond its resources (as described above in the section on students).

    The Director enhances the intellectual climate of the School by the example he sets with his own research productivity as well as in facilitating the work of both faculty and students. The Director's ability to maintain his research program is supported by "The Director's Fund", a $50,000 endowment from the previous Director, Dr. Sheila Bertram, illustrating her commitment to the importance of research support for the School's chief executive officer. This Fund generates approximately $5,000 per year, which the current Director uses primarily for graduate research assistance--hence, another source of financial support for students in the MLIS program.

    The Director encourages students to present their research at the annual Alberta Library Conference and other venues. He helps faculty find appropriate outlets for their work and is relied upon for his editorial skills in making manuscripts publishable. He takes an active part in the workings of the Faculty of Education, promoting links between the School and other departments for cross-listing courses and the opportunity for the School's faculty to sit on doctoral committees.

    The Director takes a leadership role in the professional socialization of students in the program. He begins with a carefully planned Orientation for students, meets regularly with representatives of the Library and Information Studies Students Association, and encourages activities such as Partner's Day, Professional Development Day, and conference attendance, which bring students into the milieu of the profession.

    In sum, the current Director has further developed the work begun by the previous Director of actively contributing to every aspect of the School and its program and of developing and maintaining links in our academic and professional communities. He has also continued to develop a complement of faculty ready and able to respond in collegial fashion to his cooperative leadership and administrative style, thus achieving the effective operation of the School in demanding times.

     

    Administrative Staffing

    Administrative staffing has been subject to steady decreases in the University's budget over the last five years, resulting in taxes on individual departmental budgets. These taxes could only be met by eroding support staff positions. The result is that there is now only one budgeted support staff position in the School. This position is held by the School Administrator, a longtime employee with superior administrative and leadership skills. While the budget picture has been more positive in the last two years, the policy to establish and fill academic rather than support staff positions is widespread on campus. So far, soft funding has been made available to support an additional one and one-half support staff. As well, increased efficiencies in the use of technology and the regular review of operations and workflow have enabled the School to respond effectively to the reality of reduced support staffing. Some administrative arrangements in the delivery of the diploma program in teacher librarianship merit review and rationalization.

    Earlier this year, when the Student Administrator position became vacant, a staff member in her third year with the School was promoted to the position. Recruitment of a full-time secretary/receptionist will allow the Student Administrator to work part-time. This staffing arrangement will be adequate to promote the School's objective of adequate administrative support for faculty and students. An enhanced program of staff training is in place to accommodate major technological changes in office software and records management systems. Training needs of support staff are reviewed annually.

     

    Financial Structure and Support

    An annual operating budget is allocated to the Dean of Education by the University's central administration. The Dean allocates this budget among the Faculty's departments and the School. Based on budget proposals submitted by the Director in the Spring of each year, and a meeting between the Dean, the Director, the School Administrator, and the Dean's Administrative Professional Officer, the allocation decision is made. There have been annual budget reductions in University funding for much of the last decade, although overall government funding has increased slightly over the last two fiscal years.

    Total net expenditures by the School decreased by 8% between fiscal 1995-96 and 1997-98, but this year will exceed 1997-98 expenditures by slightly more than 12%. Historical data are shown in the table below.

     

    Table 5. School Operating Expenditures, 1995-96 to 1998-99

    Fiscal Year

    Net Expenditure

    Variance

    Percent Change

    1995-96

    $635,400.

    <$47,400.>

    n/a

    1996-97

    $626,500.

    $21,000.

    - 1.4%

    1997-98

    $584,600.

    <$26,200.>

    - 6.7%

    1998-99

    $656,300.

    $ 1,000. (est.)

    +12.3%

     

    The largest portion of the School's operating budget goes to salaries (89%). The remainder is devoted to operating costs, capital equipment purchases, and student support.

    The School tradition has been to maintain a balanced budget every year. As part of a larger unit, however, the School loses any budgetary savings it might have sustained at the end of the fiscal year. By the same token, some overexpenditure can be accommodated within the Faculty without penalty. Two years ago the University initiated a faculty renewal program involving an early retirement incentive for eligible staff. This program has freed up soft funding to the Faculty of Education in the last two years. The Faculty recognizes the needs of the MLIS program and has been fair in the allocation of soft funds to the School.

    An annual capital budget is also administered by the Dean of Education in much the same fashion as is the operating budget. Technology replacement has been the School's primary use of capital funding support.

     

    Outcomes and Evaluation

    Cyclical responsibilities predominate in the administration of the School. This is true not only of the budgeting cycle but also for financial management, faculty and support staff performance assessment, committee assignments, course teaching loads, course offerings in future years, student admissions, graduating student confirmations, annual reporting to the American Library Association's Committee on Accreditation, and a host of other activities. Additional outcomes are described below.

    Evaluation of the School's progress in achieving its goals and objectives is also a cyclical process that involves faculty and staff through regular staff meetings and consultations, together with formal evaluation of the Director's annual performance by the Dean of Education.

    Other outcomes described below are derived from the preceding description of the MLIS program and the School, and from ongoing consultation among faculty, students, and senior University administration.

    The School will continue to maintain a balanced budget and to seek adequate funding support for the maintenance of the educational level required by the standards for accredited MLIS programs.

    The School will continue to encourage and celebrate excellence in teaching and research, and to focus on enhancing its research profile in the University and in the academic and professional communities at large.

    The School will continue to explore linkages with other University departments that add value to both the MLIS program and the academic community.

    The Director will continue to maintain and enhance the School's strong culture of collegiality. Regular faculty meetings will continue to include a continuing education component and guest speakers from the university and professional communities.

    The Director will continue to produce an annual "Report to the SLIS Community", an annual list of contributors to the MLIS program entitled "Theory and Practice", and an annual list of School donors. The Director will continue to disseminate other information about the School, its faculty, and its students through press releases, announcements, and reports for association newsletters.

    The Director will continue to represent the interests of the School in association with the Canadian Council of Library Schools (CCLS).

    The School will continue to encourage and celebrate excellence in student achievement and student support through scholarships and awards.

    More immediately, the Director will press for interim Graduate Assistantship (Research) funding support for 1999-2000 from the Faculty of Graduate Studies and Research (FGSR), since the next round of graduate program and research review will not be completed in time for the next fiscal year allocation process.

     

    Planning Initiatives

    The following recommendations for the future are made to maintain and enhance excellence in relation to Standard V Administration and Financial Support:

     

    1. Continue to explore consensus on near-term priorities for new faculty so that we can make a convincing case for another new faculty member as part of the Faculty of Education's hiring plan for 2000-2001. May 1999

    2. Review the strategic plan annually. May 1999 through 2003

    3. Complete the search for a new faculty member, which will facilitate curricular and teaching load reviews. July 1999

    4. Find alternative teaching arrangements to relieve the Director of teaching responsibility for the required course in research methods, LIS 505, so that he can focus more effectively on his administrative responsibilities and research program. August 1999

    5. Develop a formal mandate statement for the School Council. January 2000

    6. Negotiate for one and one-half more budgeted support staff positions. April 2000

    7. Review the School's administrative and curricular responsibilities for the diploma program in teacher librarianship, currently shared jointly with the Department of Elementary Education, with a view to establishing a permanent home for the program and planning for needed resources. July 2000

    8. Hold a regular fundraising event. May 2001

     

     

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    Program Presentation Part 2

     

    STANDARD VI. PHYSICAL RESOURCES AND FACILITIES

     

     

    The purpose of the physical resources and facilities is to provide a working environment that will enable the School to achieve its goals and objectives. This requires the provision of an infrastructure that can support the curriculum and meet the needs of students, faculty, and administrative personnel.

    To assess how well the facilities are meeting these needs, it is necessary to have mechanisms for providing feedback from the members of the School community. These mechanisms are primarily informal, since the School is a relatively small organization and the personnel responsible for establishing and maintaining facilities are in direct contact, on a daily basis, with the users of those resources. Because computing facilities are presently so important, an Automation Committee does exist as a forum for exchanging information about needs, problems and developments related to the School's computing equipment. Special efforts are made to obtain input from the members of the School when facilities issues arise that are of importance to the School's community at large. This happened during the recent building renovations.

    Many of the facilities used by the School are provided in whole, or in part, by organizations based in the Faculty or in the University. The School sends representatives to a variety of committees and user groups that provide guidance and feedback to such external organizations. Examples of these external services and groups will be given below.

    The following discussion of Standard VI Physical Resources and Facilities is focused under the two broad themes of 1) physical facilities, and 2) instructional and research facilities. Within the latter theme are three sub-themes: a) computing, b) audiovisual equipment, and c) information resources. Issues that are specifically addressed under the theme of physical facilities include access and climate control, and under instructional and research facilities, the need for improvements in student computing facilities, and system support. The discussion of each theme and sub-theme below is structured around (i) description, (ii) support, (iii) evaluation, and (iv) issues, activities, and planned outcomes.

     

    Physical Facilities

    (i) description

    The School occupies parts of the first and second floors and all of the third floor of Rutherford South, which is one of the older buildings on campus. It was originally the main library of the University of Alberta, and the rest of the building is still used to house parts of the University Library collection and to provide offices for library staff who work elsewhere in the Rutherford complex. Rutherford South is regarded with a good deal of affection by students, faculty members, and staff. Its high ceilings, large windows and wide corridors provide an airy, relaxing ambience. The age of the building does cause some problems, however, particularly with temperature and humidity control and in the installation of computer equipment and wiring. Its location is excellent, with the main university libraries near at hand; food, shopping and apartment facilities right next door in HUB mall; and access to bus and rapid transit facilities nearby.

    Primary access to the first floor of the building is through the door at the southwest corner. From that point an elevator may be used to reach the third floor, while stairs provide access to the student carrel room on the second floor. When the library is open, it is also possible to reach the third floor by going up stairs within the library. Faculty members have keys which provide 24-hour access to all of the School's space, while students have similar access to the student areas within the School.

    In the next few paragraphs the spaces allocated to particular groups or applications will be briefly described. The first part of a room number indicates which floor it is on (e.g., Room 3-01 is found on the third floor).

    Space devoted to instruction is located on the first and third floors of the building. The main classrooms are rooms 3-01 and 3-22, both of which are large enough to accommodate the most populous classes in our program, 45 to 50 students. Rooms 1-17B and 1-17C are suitable for smaller classes, especially those taught in a seminar format. Room 3-17 is also used occasionally for small classes but is more commonly used for committee meetings or projects. Similarly, Room 1-15 can be used for small seminars, but has recently been used as a computing area for research assistants. The School controls the scheduling of these rooms, and this allows us to hold almost all of our classes inside the building. The computer lab (Room 1-16) and the CD-ROM room (Room 1-17A) are used for tutorials and classroom demonstrations, and as resource areas for students who are doing research and working on their assignments.

    Student areas are found on the first and second floors. The students have a large study room with more than sixty carrels on the second floor, and Henderson Hall (Room 1-17) is used mainly as a student work and study area. The students have a large lounge on the first floor with a telephone, refrigerator, and microwave. More than a hundred lockers are available in the corridor outside the lounge for storage of books and personal items.

    Faculty and administrative offices are on the third floor. The third floor also houses a faculty lounge, washrooms, and a couple of small storage rooms. There is a common area outside the School office where a job board and mailboxes for students and faculty are located.

    (ii) support

    The School shares Rutherford Library South with the University Library, as joint tenants. The building is owned and operated by the University of Alberta, and Building Services is responsible for cleaning, maintenance, and upkeep of the building. As the building is cleaned at night, we have no contact with the cleaning staff. However, we have a day foreman who is readily available and responsive to requests for minor repairs. He serves as our liaison with the cleaning staff, should we have concerns or special requests. He also initiates and monitors work orders requesting more major repairs.

    Every year the School is invited to submit requests for renovations and upkeep of its occupied space. The last decade has seen a critical lack of funding in this area, particularly as most University buildings are at least 30 years old and have physical plants which require maintenance and upgrading. So, while Building Services is promptly responsive to minor requests, Physical Plant is much slower to act upon any requests for renovations, of even a minor nature. In this respect, the School is treated equally to any other department on Campus.

    The University has a furniture pool of new and used office, classroom and laboratory furniture, and equipment. The School can request needed items and generally these requests are filled quickly, particularly if used items are acceptable.

    The University has a Campus Security department. Security officers respond promptly to emergency and complaint calls and pay serious attention to the security and safety of students, staff and faculty, and equipment. The School has had very little experience with crime of any kind and is considered by staff and students to provide a safe, secure environment.

    (iii) evaluation

    As indicated earlier, communication within the School community is excellent, and in the past there has been little need for formal evaluation mechanisms under normal circumstances. This is borne out by the results of the focus groups that were organized as part of the accreditation process. Those groups identified problems with access and climate control that were already well known and being addressed (see further discussion in next subsection below).

    Results of formal evaluation processes are useful in dealing with external organizations, however, and a survey of elevator usage was carried out to support our position in negotiations with the University Library, who wished to restrict use of the elevator by our students. The results of that survey showed that students in the School made up the overwhelming majority of elevator users.

     

    (iv) issues, activities and planned outcomes

    a) access

    As mentioned earlier, the School shares Rutherford South with the University Library. The Library carried out a renovation of the building a couple of years ago with the apparent aims of reducing the number of service points in the Rutherford library complex, creating office space for librarians, and restoring the first floor lobby to its original dimensions and appearance. From the School's point of view, this renovation did yield some improvements, including a larger carrel room for the students and an improved server room for the computer lab. Unfortunately, the renovation also created some access problems.

    As a result of the renovation, the third floor of the School is effectively inside the Humanities and Social Sciences Library. This creates security problems for the Library, and led to a negotiation process in which the Library attempted to restrict use of the elevator by our students.

    The student areas on the first and second floors are outside the library, which means that students have to go outside the building to get to HUB mall, which is attached to the library. This is irritating, particularly when the temperature falls to -30 C in the winter. A more serious problem is access to bathrooms. The original renovation plans included the addition of bathrooms on the first floor within the School, but they were never built. Students can come up the elevator to the bathrooms on the third floor, but this is only possible during normal office hours (8:30 am to 4:30 pm, Monday to Friday).

    Access for people with physical disabilities has also been more difficult. There has been no ramp at the outside entrance to the School, so anyone in a wheelchair had to get library security personnel to give them access to the elevator from inside the library. Fortunately a ramp was built in August 1998, so access for students with physical disabilities should be better in the future. The elevator itself is rather small, but will accommodate small motorized carts that are available on campus.

    Finally, Henderson Hall, which previously could be entered via the library's attractive foyer, must now be approached through the building's loading dock followed by a rather dingy corridor connecting to the computer lab. Henderson Hall is a large and attractive room, and has proven to be very useful as a site for School social activities in the past. With a few improvements such as new carpeting, it could continue to serve in that role, but the current access path is unattractive and makes the room difficult to find.

    All of these access problems are being discussed with the Library and with Physical Plant. Our students continue to have access to the elevator, and informal workarounds for bathroom access have alleviated the situation somewhat. The Library is still worried about security, but so far there is no evidence of problems. Improved access to HUB through the library appears to be unlikely, as the security risks there are much more severe.

    The planned outcomes are to obtain solutions to these problems as far as possible. Such solutions hinge on the availability of funding, and renovation money is difficult to find at the moment. Complete resolution of the bathroom and access problems appears improbable in the near term, as the costs for any reasonable solution are rather high.

    b) climate control

    Rutherford South is a relatively old building, and in the summer the first floor in particular can become very warm. As air conditioning has become more common on campus, tolerance for rooms that are not optimal for comfort has decreased. The introduction of a substantial number of computers has made the situation worse, as the computers add to the heat load in the building and also keep students working in the computer lab when otherwise they would leave to work in more comfortable locations.

    This situation was addressed in July 1998 with the installation of air conditioning in the student areas on the first floor of the building. Henderson Hall now enjoys climate control, and is much more comfortable in the summer. The third floor of the building will remain unchanged, as problems there are less severe and faculty members prefer to have access to open windows and fresh air.

    The planned outcome is to achieve a comfortable year round working environment for the whole School. The main challenge will be to work with Physical Plant to make sure that the air conditioning in summer and the heating in winter work properly.

     

    Computing

    (i) description

    The aim of computing facilities in the School is to meet the needs of the community: students, faculty members and administrative staff. For students, the School provides an environment similar to that found in the modern workplace. Each student has their own computer account, workspace, and access to the Internet and electronic mail. Faculty members and administrative personnel have the same services, plus additional software to support research and information needs. Hardware and software have been maintained at a level as close to the state of the art as funding has permitted.

    The main feature of the computing infrastructure is a local area network (LAN) which has access points in all office and instructional areas within the building, and also provides a gateway to external services within the University and beyond. The LAN and its attached workstations are currently undergoing a massive upgrade--the table below summarizes the computer system configuration which should be in place at the time of the accreditation site visit.

     

    Table 6. Computing Infrastructure

    Facility

    Hardware

    Operating System

    Notes

    LAN Server

    (Room 1-16A)

    486/33, 9 GB disk,

    32 MB RAM

    Novell Netware 3.12, 25-user license

    file and print server, being phased out

    Education Server

    (in Education Bldg.)

    Sun minicomputer

    (managed by DTE)

    Solaris, TAS

    future file and print server

    Windows NT Servers

    (Rooms 1-16A, 3-03)

    Pentium 100,

    Pentium II 233 MHz

    Windows NT 4.0

    Server

    used for authentication and user profiles

    World Wide Web

    Server

    Sun minicomputer

    (managed by DTE)

    Solaris

    the university web server is also used

    student computer lab

    (Room 1-16)

    5 Pentium II 233 MHz

    5 Pentium 166 MHz

    2 Pentium 100 MHz

    Windows NT 4.0

     

    supports Internet access, word processing, etc.

    CD-ROM room

    (Room 1-17C)

    Pentium II 266 MHz,

    486/66, 386/40

    Windows NT 4.0,

    Windows 3.11, DOS

    CD-ROM searching and demos

    Research computing

    (Room 1-15)

    Pentium 133, 486/66

    Windows NT 4.0,

    Windows 3.11

    Research projects,

    lab overflow area

    Faculty offices

    Pentium II's,

    Pentium's, 486/66's

    Windows NT 4.0,

    Windows 3.11

    Each faculty member has a computer

    Administrative

    Pentium II, Pentium 100, Celeron

    Windows NT 4.0

    Running university admin systems

     

     

    There are a number of other pieces of hardware which are not included in the table. The School has several laser printers, and three of them are connected to the LAN, one each for the students, the faculty members, and the School office. The School also owns two flatbed scanners which are attached to individual PC's in the computer lab and in Room 1-15. The workstations in the CD-ROM room and one machine in Room 1-15 have sound cards and speakers. One of the PC's in the lab is mounted on a cart and is frequently moved into classrooms for demonstrations using our computer projector.

    A varied collection of software is available within the School. Much of it is mounted on the LAN and is available to any workstation that is capable of running it, but in some cases particular packages are loaded on individual machines because of licensing restrictions or special hardware requirements. The table below summarizes the software packages that are in use.

     

    Table 7. Software Packages

    Type of Software

    Packages in Use

    Notes

    Word Processors

    Microsoft Word, WordPerfect, Microsoft Publisher

    currently in transition from WordPerfect to Word97

    Spreadsheets

    Excel, Quattro Pro

    most people use Excel

    Presentation

    PowerPoint, Presentations

    PowerPoint is used the most

    Database

    Access, FileMaker Pro, DB/Textworks, Pro-Cite

    Access and Pro-Cite used in research, FMPro in office

    Web Browsers

    Netscape, Internet Explorer

    recent versions in use, Netscape used the most

    Other Internet Software

    WinQVT (telnet), WS_FTP,

    WinVN (news), WinZIP, Eudora (mail)

    All freeware supplied by CNS except WinZIP

    HTML tools

    HotDog Pro, HTML Writer

    May pick a WYSIWYG package soon as well

    Graphics

    PaintShop Pro, Lview Pro, PhotoShop, Corel Draw

    PaintShop Pro is the most popular

    Research

    Nudist, SPSS, MultiTes, Visual Basic, Active Server Pages

    Available on research or faculty machines only

    CD-ROMs

    Library Literature, BIP, Dewey for Windows, Ulrich's

    plus many, many more...

    Other

    Deskscan (scanner), TextBridge (OCR), Adobe Acrobat

    Available only on certain workstations

    Additional services are provided centrally by Computing and Network Services at the University. These include the following:

    • a UNIX account for all students and staff on a cluster of machines called GPU

    • electronic mail service for all those who have a UNIX account

    • facilities for mounting Web pages on the file space associated with GPU

    • other Internet services (news server, collections of free Internet software).

    (ii) support

    The majority of support for the School's computing resources in recent years has been supplied by one of the faculty members. This situation arose as a result of funding limitations and lack of central support. Originally the School's computing needs were met by large mainframe systems that were centrally funded and managed. A shift from centralized to distributed systems occurred early in the current decade, and the School had to develop its own computing resources during a time of provincial funding cuts. It was obvious that an adequate computing infrastructure was vital for the continued success of the School, so a faculty member took on the task of building and maintaining the required facilities. Generally this has worked quite well, but several years ago capital equipment money was becoming so scarce that the future of the student lab in particular looked bleak.

    Fortunately the situation has improved substantially. Decreases in computer costs and improvements in funding have permitted replacement of almost all of the student workstations, and the availability of external computing resources and support has improved as well. The Faculty has installed a large file server that can take over most of the tasks currently performed by our obsolescent Netware server. The University's Computing and Network Services have introduced a central UNIX service which provides World Wide Web and electronic mail services, so the School no longer has to maintain its own facilities in those areas. Thus the School has been able to reduce the number of services that must be provided internally and focus the available funding resources on procurement of workstations and software. In order to have a voice in discussions regarding external computer services, the School sends a representative to the Network Committee and to the Advisory Committee for the Division of Technology in Education (at the Faculty level) and to the University of Alberta Computer Support Group (at the University level).

    Some local support will always be necessary since the School has needs and facilities that are different from the rest of Faculty, and because the School is located at some distance from Faculty service personnel. However, in the future it appears likely that the majority of computing support will be supplied at the faculty and university level.

    (iii) evaluation

    Formal evaluation mechanisms for the computer facilities have not been deemed necessary because there is so much direct contact between the users and the faculty member who carries out development and support. Some of this interaction occurs in the Automation Committee, which serves as a forum for explanations of problems and proposed solutions as well as feedback from students regarding perceived needs. Teaching assistants have also been valuable conduits for reporting problems and suggesting improvements.

    The effectiveness of this communication was borne out by the focus groups that were organized as part of the preparation for the accreditation process. The members of those groups identified a number of shortcomings, particularly in the student lab facilities, but came up with very few problems that were not already being addressed.

    (iv) issues, activities and planned outcomes

    a) need for improvements in student computing facilities

    It is clear that the School needs student computing facilities similar to those that graduates will find in the workplace, since otherwise our students would be less employable. However, under the capital equipment funding limitations that prevailed several years ago, it was impossible to purchase enough new computing hardware to allow students access to modern operating systems and applications software. Our alumni and the students were generous in making donations, and this allowed us to alleviate this situation somewhat by purchasing the occasional "special" piece of hardware or software; thus, demos of new software were possible and students could get some access to current tools. This was certainly not an optimal situation, however. Modern hardware and software were available in the University's public computer labs, but our students found those labs to be inconvenient because they were far away, often full, and difficult to use. The situation was exacerbated by a gradual shift to heavier use of browsers and graphics software which required more computing power for adequate performance.

    Students also complained that there were not enough computers available within the School. Certainly at peak times of usage (typically noon hour to late afternoon) the computer lab was often full, particularly when assignment deadlines were impending. Even when a machine was available, it might be an aging 386 that was able to run the desired software, but did so very slowly. This problem was perceived by the School to be less important than the performance issue, largely because the computer lab was often relatively empty at off-peak times in the morning, evening, and on weekends. Students have keys which permit 24-hour access to the building, and it seemed that they could make more use of this flexibility to smooth out demand for the lab.

    Three approaches have been taken to alleviate these problems. With the recent improvements in funding availability, new computers have been purchased that can run modern software. Many of the assignments in the most computing intensive courses have been modified so that they can be done easily outside the School. In the long run this may be the most fruitful approach, since many students now have their own computers, and Internet access at home is getting better with the advent of cable modems and ADSL. Finally, a few of the older computers are being kept in service so that students will have more machines to choose from. These obsolescent machines are still adequate for word processing, which remains the dominant activity in the computer lab. It is expected that there will be a total of 16 machines available, or about one machine for each 5 full-time equivalent students.

    In the longer term, the planned outcome is to continue to provide excellent computer facilities for our students and staff. It is expected that our strategies will become more linked to the use of users' own computing hardware and software, and that eventually the School will be more a provider of "connections" than "workstations", with users bringing in laptops and plugging them into our network. Achieving this vision will require the solution of a variety of thorny compatibility and security problems.

    b) system support

    Currently the School's computing infrastructure is developed and maintained by a faculty member. In some ways this has worked very well. Communication lines to users are very short, and the faculty member also teaches the courses which make the highest demands on the lab. Thus, he is able to build an environment which serves users as optimally as possible, under the existing funding constraints. The support and development activities are similar to those in many libraries, so experience gained can be immediately fed back into lectures and assignments.

    There are serious problems with this situation, however. The Faculty has a Division for Technology in Education (DTE) whose employees have a mandate for activities in this area. Faculty funding for support activities goes to DTE, so the School is suffering a financial penalty by having internal computer support. The faculty member is now eligible to apply for a sabbatical, and support during his absence would be a problem under the current scenario.

    To resolve these problems, the School is moving toward the use of external facilities wherever possible. Over the last couple of years, the Faculty and the University have established new services that should allow the School to shut down the local file server, web server, and electronic mail system. With the purchase of new workstations, it will also be possible to move to a more modern and standard software configuration that can be supported by DTE. The faculty member in charge has been attending DTE network meetings for the past year and building a relationship with DTE staff members.

    In the future it is expected that development and support within the School will take place almost entirely at the workstation level, with file, print, and mail services being supplied by external agencies. It will still be necessary to have some local computer support within the School, but the level of expertise and the time required should be substantially reduced from current levels.

    Audiovisual Equipment

    (i) description

    The School has its own overhead projectors, slide projectors, VCR's, and television sets which are kept in the classrooms. The overhead projectors are heavily used, and one is available in each classroom. The other audiovisual equipment is moved from room to room as needed, with some coordination by the School's administrative officer. A high quality computer projector is also available. It is stored in a faculty member's office for security reasons, because it is still new and was rather expensive (about $8500).

    The Faculty of Education is also a source of audiovisual equipment on long-term loan. However, its location at some remove from the School makes it too far away to be able to supply equipment for short-term needs.

    (ii) support

    Simple support problems tend to be handled by individual faculty members, many of whom have a lot of practical experience in dealing with audiovisual equipment. More complex problems can be solved by audiovisual technicians within the Faculty.

    (iii) evaluation

    There has been no formal evaluation of audiovisual issues, but generally the feeling is that the current system works adequately. The School has sufficient audiovisual equipment to meet its teaching needs, and the amount of moving and setup has been manageable. It would be advantageous to have a couple of newer overhead projectors, but other needs (particularly for computer equipment) have been more pressing. The newest computer projector arrived last year, and has demanded substantial setup time simply because it is so popular for demonstrations and student presentations.

    (iv) issues, activities and planned outcomes

    There are no pressing issues in this area. The computer projector required a good deal of setup effort in its first term in the School, but in the future designated students will be trained to perform those duties for particular courses.

     

    Information Resources

    (i) description

    The School maintains a variety of print and electronic information resources to support research and instruction. Among the most important of the print resources are the cataloguing tools, including multiple copies of the latest editions of the Dewey Decimal Classification, AACR2R, Library of Congress Subject Headings, Library of Congress Classification, MARC coding, and other relevant manuals. Reserve materials for courses are kept in Henderson Hall, which also houses a small collection that supports the children's literature courses. Documentation for software and search systems is kept in the computer lab and in the CD-ROM room.

    Electronic resources include a variety of databases. The most heavily used is Library Literature, which is loaded on the School's LAN server so that it can be searched from any workstation. Dewey for Windows is also mounted on the server, as are copies of ERIC and Education Library. About 15 or 20 more databases are available in the CD-ROM room, including several multimedia encyclopedias and some widely used tools like Books in Print and Ulrich's PLUS.

    The computer lab provides excellent access to the Internet, having a direct connection to the backbone of the University network. The lab also provides connections to online search services like DIALOG and QuickLaw, as well as the reference and cataloguing tools provided by OCLC.

    The University Library is also an important resource for the School. Most of the current issues of periodicals relevant to library and information studies are located in Rutherford South, which is very convenient. Relevant monographs and bound periodicals also used to be found in Rutherford South, but have unfortunately been moved to the top floor of Rutherford North, an adjacent building.

    The University Library is one of the largest in Canada, but like many other large academic libraries it has a collections budget which has been shrinking with time and the increasingly poor exchange rate for the Canadian dollar. As a result there are many new monographs and some serials which would be useful but are not found in the library. Fortunately the library provides good interlibrary loan (ILL) service, and many of those materials can be obtained quickly via ILL. The Library also provides excellent access to a large variety of bibliographic and full-text databases, and is recognized as a leader in providing such services. A helpful recent initiative is a program which provides a grant of $1000 for the purchase of monographs plus one new serial subscription relevant to the areas of interest of new faculty. Two of our faculty members have been able to take advantage of this program.

     

    (ii) support

    Print sources within the School are usually supported by the faculty members who are responsible for the relevant courses. This has generally worked well, though limited funding for student assistants has made it difficult to maintain the children's literature collection in Henderson Hall. Databases and external search service connections are maintained by the same faculty member who supports other computer activities, with some assistance from other faculty members who use particular services in the courses that they teach.

    (iii) evaluation

    The focus groups provided a limited amount of feedback about information resources. There were some comments about the library collection being somewhat outdated and lacking some important journals, but these complaints were pretty minimal compared to those on other topics such as the need for better computers.

    The University Library collections and services remain second-ranked in the country. Although inflation and other budgetary restraints continue, the broadly-based research nature of the collection lends support in many ways to the study of the discipline of library and information studies.

    To compensate for diminishing collections budgets, the University Library has been successful in two endeavours: membership in several partnerships and consortia, and increased focus on electronic resources. One partnership example is the agreement with the University of Toronto Library, Canada's largest research library, for expedited ILL service, which makes possible 24-48 hour turnaround on many loans. An example of the increase in electronic resources is the recently acquired access to Academic Search FullTEXT Elite, which indexes over 3,200 scholarly journals, including full-text for over 1,000. Several full-text library and information studies journals are included, seven of them titles not previously available in the Library.

    (iv) issues, activities and planned outcomes

    No major issues were identified in this area. The children's literature collection in Henderson Hall is underused and contains much valuable material, so as a public service it would be good to search for a better home for it; however, this is not a critical task for the success of the MLIS program.

    The University Library collection is short of recent material in our subject area, but this is a problem that is rooted in a shortage of funding and is not unique to our discipline. The School will continue to press for the purchase of materials relevant to our areas of interest through our liaison with the collections librarians, but it seems clear that sharing resources is the trend of the future, and many materials will have to be obtained through ILL.

     

    Planning Initiatives

    Changes we would wish to see in the School's physical space are unlikely to be made because the large sums of money required will probably not be available in the near future. However, the School will continue to monitor space problems with the University of Alberta Library administration and seek their longer-term resolution.

    Another ongoing activity that has high priority in the School is the cyclical review of requirements for computer upgrading. Progress reports will be a regular feature of the annual strategic plan review that will form part of School Advances in the future.

    The following initiatives are recommended in order for the School to maintain and enhance excellence in relation to Standard VI Physical Resources and Facilities:

     

    1. Assess progress towards DTE support for the School's computer facilities. September 1999

    2. Shift support of computer file, print, and mail services to external agencies. September 1999

    3. Consider the future of the children's literature collection in Henderson Hall. May 2003

    4. In the longer term, make the School a provider of "connections" rather than "workstations." August 2003

     

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    CONCLUDING CHAPTER: A STRATEGIC PLAN FOR THE SCHOOL

     

    For 30 years, the School of Library and Information Studies at the University of Alberta has offered a professional degree program that is recognized nationally and internationally. A systematic program of faculty renewal has facilitated the emergence of an enhanced focus on the School's research culture and productivity. This focus has already paid off with three faculty holding major Social Sciences and Humanities Research Council of Canada (SSHRC) grants, and a fourth having obtained major funding through the University of Alberta's Learning Enhancement Envelope (LEE) for educational innovation. All faculty members have been awarded at least one research grant over the past two years by the Faculty of Education's Scholarship and Research Awards Committee, Support for the Advancement of Scholarship Fund (SARAC), and some have earned two or more. All faculty members have presented papers at national and international conferences over the past two years, with some having given as many as eight or nine presentations annually.

    This Program Presentation has described the School's view of the MLIS program, including the assessment that it meets each of the six Standards as established by the American Library Association's Committee on Accreditation under the 1992 Standards for Accreditation of Master's Programs in Library and Information Studies. We are confident that the accreditation review process will enable the School to further enhance its reputation for excellence in teaching and research.

    In this concluding chapter of the Program Presentation, the planning objectives and initiatives described in earlier sections are brought together into a single timeline for the five-year period 1999-2003. As such, the School believes it has identified the core elements for its strategic plan; cyclical activities are not listed in this Chapter unless they are new initiatives. These elements will be reviewed annually, revised, and extended year by year, so that a continuous cycle of strategic planning is facilitated and operationalized. We believe that this process will help us to ensure that the School maintains the qualities and capacities that are essential to the enhancement of excellence.

    The strategic plan is presented in two versions, first by activity pertaining to each accreditation Standard, and then by blended timelines for all activities.

     

    SUMMARY OF PLANNING INITIATIVES, 1999-2003,

    BY ACCREDITATION STANDARD

     

    I. Mission, Goals, and Objectives

    1. Discuss Degrees of Freedom and its 1998 supplement, and their relationship to the School's priorities. May 1999

    2. Discuss the School's statements of mission, goals, and objectives by a committee of the whole, including MLIS program goals and objectives. August 1999

    3. Write draft statements of mission, goals, and objectives. February 2000

    4. Solicit student input on draft statements of mission, goals, and objectives. March 2000

    5. Rework statements of mission, goals, and objectives. May 2000

    6. Present new statements of mission, goals, and objectives to School Council. December 2000

     

    II. Curriculum

    1. Draw more attention to research by faculty and students. May 1999

    2. Review the curriculum annually. May 1999 through 2003

    3. Develop a course in bibliographic instruction or make a larger place in an existing course for this topic. September 1999

    4. Maintain the growing list of suggested courses in other departments for the information of students and program supervisors, a process that was already begun informally through inserts in the "blue book" used for recruitment of new students. September 1999

    5. Review the list of prerequisites and corequisites for elective courses. September 1999

    6. Review procedures for selecting Spring and Summer courses. January 2000

    7. Review the list of links between MLIS program objectives and available courses once the revision of MLIS program goals and objectives is completed. April 2000

    8. Reconsider the three-course sequence in archives and records management. May 2000

    9. Develop formal procedures to permit students to take directed studies in specific literatures and library specializations that would involve practicing professionals as co-supervisors. May 2000

    10. Assess the extent to which the School's vision statement is reflected in the content of all courses. August 2000

    11. Reconsider LIS 600 Capping Exercise to make it a more valuable learning experience. September 2000

    12. Assess progress towards cooperation with other schools offering graduate education in library and information studies, particularly in the area of distance education. May 2002

    13. Explore ways and means by which the School can facilitate continuing education. January 2003

     

    III. Faculty

    1. Continue to review the research goals and accomplishments of the School annually as part of the process of maintaining high levels of research productivity. May 1999 through 2003

    2. Develop a process for recruiting, selecting, and evaluating sessional instructors that is consistent with the clauses that are being developed for sessional instructors in the Faculty Agreement of the University of Alberta. July 1999

    3. Explore ways and means of increasing support for research activities, particularly for new faculty. August 1999

    4. Hold a teaching symposium, similar to the first one that was held in August 1997, for all regular, adjunct, and sessional instructors to examine instructional content and practices on at least a biennial basis. August 1999, 2001, 2003

     

    IV. Students

    1. Make recruitment considerations part of the ongoing annual revision of the School's web pages. June 1999 through 2003

    2. Develop a draft plan of specific activities, as the next phase of the recruitment plan, to collectively address diverse audiences in the geographic areas of focus over the course of the next five years. August 1999

    3. Establish regular communication patterns with recruitment services in the Faculty of Education and Faculty of Graduate Studies and Research. October 1999

    4. Evaluate recruitment outcomes annually over the next five years using data gathering techniques already in place. October 1999 through 2003

    5. Formalize internal admission procedures in a manual. November 1999

    6. Establish a mechanism for regular revision of the recruitment plan and complete first revision. May 2000

     

    V. Administration and Financial Support

    1. Continue to explore consensus on near-term priorities for new faculty so that we can make a convincing case for another new faculty member as part of the Faculty of Education's hiring plan for 2000-2001. May 1999

    2. Review the strategic plan annually. May 1999 through 2003

    3. Complete the search for a new faculty member, which will facilitate curricular and teaching load reviews. July 1999

    4. Find alternative teaching arrangements to relieve the Director of teaching responsibility for the required course in research methods, LIS 505, so that he can focus more effectively on his administrative responsibilities and research program. August 1999

    5. Develop a formal mandate statement for the School Council. January 2000

    6. Negotiate for one and one-half more budgeted support staff positions. April 2000

    7. Review the School's administrative and curricular responsibilities for the diploma program in teacher librarianship, currently shared jointly with the Department of Elementary Education, with a view to establishing a permanent home for the program and planning for needed resources. July 2000

    8. Hold a regular fundraising event. May 2001

     

    VI. Physical Resources and Facilities

    1. Assess progress towards DTE support for the School's computer facilities. September 1999

    2. Shift support of computer file, print, and mail services to external agencies. September 1999

    3. Consider the future of the children's literature collection in Henderson Hall. May 2003

    4. In the longer term, make the School a provider of "connections" rather than "workstations." August 2003

     

    STRATEGIC PLANNING INITIATIVES, 1999-2003,

    BY TIMELINE

    Continue to review the research goals and accomplishments of the School annually as part of the process of maintaining high levels of research productivity
    1999
    May -Review the strategic plan
    Review the curriculum
    Continue to review the research goals and accomplishments of the School annually as part of the process of maintaining high levels of research productivity
    Discuss Degrees of Freedom and its 1998 supplement, and their relationship to the School's priorities
    Draw more attention to research by faculty and students
    Make recruitment considerations part of the ongoing annual revision of the School's web pages
    Continue to explore consensus on near-term priorities for new faculty so that we can make a convincing case for another new faculty member as part of the Faculty of Education's hiring plan for 2000-2001
    June -Make recruitment considerations part of the ongoing annual revision of the School's web pages
    July -Complete the search for a new faculty member, which will facilitate curricular and teaching load reviews
    Develop a process for recruiting, selecting, and evaluating sessional instructors that is consistent with the clauses that are being developed for sessional instructors in the Faculty Agreement of the University of Alberta
    August -Find alternative teaching arrangements to relieve the Director of teaching responsibility for the required course in research methods, LIS 505, so that he can focus more effectively on his administrative responsibilities and research program
    Explore ways and means of increasing support for research activities, particularly for new faculty
    Hold a teaching symposium, similar to the first one that was held in August 1997, for all regular, adjunct, and sessional instructors to examine instructional content and practices on at least a biennial basis
    Discuss the School's statements of mission, goals, and objectives by a committee of the whole, including MLIS program goals and objectives
    Develop a draft plan of specific activities, as the next phase of the recruitment plan, to collectively address diverse audiences in the geographic areas of focus over the course of the next five years
    September -Develop a course in bibliographic instruction or make a larger place in an existing course for this topic
    Maintain the growing list of suggested courses in other departments for the information of students and program supervisors, a process that was already begun informally through inserts in the "blue book" used for recruitment of new students
    Review the list of prerequisites and corequisites for elective courses
    Shift support of computer file, print, and mail services to external agencies
    Assess progress towards DTE support for the School's computer facilities
    October -Establish regular communication patterns with recruitment services in the Faculty of Education and Faculty of Graduate Studies and Research
    Evaluate recruitment outcomes annually using data gathering techniques already in place
    November -Formalize internal admission procedures in a manual
    2000
    January -Review procedures for selecting Spring and Summer courses
    Develop a formal mandate statement for the School Council
    February -Draft statements of mission, goals and objectives
    March -Solicit student input on draft statements of mission, goals and objectives
    April -Review the list of links between MLIS program objectives and available courses once the revision of MLIS program goals and objectives is completed
    Negotiate for one and one-half more budgeted support staff positions
    May -Review the strategic plan
    Review the curriculum
    Continue to review the research goals and accomplishments of the School annually as part of the process of maintaining high levels of research productivity
    Reconsider the three-course sequence in archives and records management
    Develop formal procedures to permit students to take directed studies in specific literatures and library specializations that would involve practicing professionals as co-supervisors
    Rework statements of mission, goals, and objectives
    Establish a mechanism for regular revision of the recruitment plan and complete first revision
    June -Make recruitment considerations part of the ongoing annual revision of the School's web pages
    July -Review the School's administrative and curricular responsibilities for the diploma program in teacher librarianship, currently shared jointly with the Department of Elementary Education, with a view to establishing a permanent home for the program and planning for needed resources
    August -Assess the extent to which the School's vision statement is reflected in the content of all courses
    September -Reconsider LIS 600 Capping Exercise to make it a more valuable learning experience
    October -Evaluate recruitment outcomes annually using data gathering techniques already in place
    December -Present new statements of mission, goals, and objectives to School Council
    2001
    May -Review the strategic plan
    Review the curriculum
    Hold a regular fundraising event
    June -Make recruitment considerations part of the ongoing annual revision of the School's web pages
    August -Hold a teaching symposium, similar to the first one that was held in August 1997, for all regular, adjunct, and sessional instructors to examine instructional content and practices on at least a biennial basis
    October -Evaluate recruitment outcomes annually using data gathering techniques already in place
    2002
    May -Review the strategic plan
    Review the curriculum
    Continue to review the research goals and accomplishments of the School annually as part of the process of maintaining high levels of research productivity
    Assess progress towards cooperation with other schools offering graduate education in library and information studies, particularly in the area of distance education
    June -Make recruitment considerations part of the ongoing annual revision of the School's web pages
    October -Evaluate recruitment outcomes annually using data gathering techniques already in place
    2003
    January -Explore ways and means by which the School can facilitate continuing education
    May -Review the Strategic Plan
    Review th curriculum
    Continue to review the research goals and accomplishments of the School annually as part of the process of maintaining high levels of research productivity
    Consider the future of the children's literature collection in Henderson Hall
    June -Make recruitment considerations part of the ongoing annual revision of the School's web pages
    August -In the longer term, make the School a provider of "connections" rather than "workstations"
    Hold a teaching symposium, similar to the first one that was held in August 1997, for all regular, adjunct, and sessional instructors to examine instructional content and practices on at least a biennial basis
    October -Evaluate recruitment outcomes annually using data gathering techniques already in place

     

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    Appendix A:

    Documentation Available On-Site for the External Review Panel

    The following documentation will be available to the External Review Panel during their site visit; as well, the Web sites of the University and the School provide access to some of the on-site documentation as indicated.

     

    ALISE STATISTICAL REPORTS

    • 1994 Education Statistical Report
    • 1995 Education Statistical Report
    • 1996 Education Statistical Report
    • 1997 Education Statistical Report
    • "Planning for a Diverse Workforce in the Library and Information Science Professions" (University of South Florida)

    EDUCATIONAL COMPETENCY STATEMENTS

    • educational policy statements by various professional associations
    • Roles and Responsibilities of Librarians and Library Technicians, Canadian Library Association, 1989
    • "Library and Information Science Competencies Revisited," by Lois Buttlar and Rosemary Du Mont, Journal of Education for Library and Information Science 37 (Winter 1996)

    UNIVERSITY OF ALBERTA - STRATEGIC PLANS

    UNIVERSITY OF ALBERTA - STATISTICAL REPORT

    FACULTY OF EDUCATION - STRATEGIC PLAN, ANNUAL REPORT

    COA SELF-STUDY 1991 AND ACCREDITATION REPORT 1992

    COA ANNUAL AND BIENNIAL REPORTS 1991+

    FACULTY OF GRADUATE STUDIES AND RESEARCH REVIEW 1994-1995

    SLIS STRATEGIC PLAN 1995

    SLIS ACCREDITATION PLANNING AND DATA GATHERING 1997+

    SLIS PLANNING MEETINGS, 1995+

    SLIS FACULTY

    MLIS CURRICULUM STATISTICS

    MLIS STUDENT AND GRADUATE FEEDBACK

    MLIS STUDENT RECRUITMENT

    SLIS ANNUAL REPORTS

     

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    Appendix B:

    Planning and Preparation of the Program Presentation

    The School's earliest initiatives involving the MLIS program accreditation review process occurred in the fall 1996 and spring 1997. By June 13, 1997, the School communicated its several criteria for membership on the School's External Review Panel, as requested by COA in mid-April (with two supplementary criteria added in September).

    More serious preliminary planning began in the fall 1997, when the School Council appointed an Accreditation Steering Committee to oversee the preparation of the School's Program Presentation, the culmination of the School's self-evaluation and strategic planning process. The School Council also supported the assignment of full-time faculty members to chair, or co-chair, Working Committees for each of the six accreditation Standards.

    The faculty began drafting the Plan at an all-day workshop in December, and three meetings in January and February 1998 were devoted to discussion and revision in preparation for consideration by the Steering Committee at a meeting held on March 23, 1998. (The Plan, a document required by COA almost one year in advance of the External Review Panel's scheduled on-site visit, outlines the process by which the School proposes to prepare its Program Presentation, including adherence to critical COA-imposed deadlines.)

    At the Steering Committee's meeting of March 23, the Plan was approved with minor modifications, and a final version was distributed on April 1, 1998 to members of the School Council, to the COA office, and to the chair of the School's External Review Panel, who had by then been confirmed. It was also made available to MLIS students on-site and to other interested parties including anyone who wished to contribute to the School's review process through either focus group participation or by means of individual commentary. A widely distributed press release invited feedback, following up on a similar press release about the School's accreditation review that had been issued a year and a half earlier. In addition, other means were employed of communicating with the SLIS community about the review, including a very positive overview in the June 1998 issue of Feliciter.

    Also on March 23, the School held an information session for students together with any members of the Steering Committee who wished to attend prior to the meeting held later that day to review the Plan. Students were provided a brief overview of accreditation and invited to participate in focus groups planned for early April as well as to respond to a questionnaire about recruitment and other aspects of student life in the School.

    By late August 1998, a draft of each chapter had been produced by the respective Working Committee and most chapters were reviewed by one or more designated readers before final submission. A working draft of the Program Presentation was discussed at a faculty meeting on September 25, and remaining timelines for the strategic plan were reviewed and finalized on October 9. The revised Program Presentation was finalized on October 20 and distributed on October 26 to members of the School Council and the Accreditation Steering Committee for review at a joint meeting on November 6. The draft was unanimously approved in principle, with minor revisions suggested during breakout sessions at the meeting.

    On November 18, the penultimate version of the Program Presentation was submitted to the Director of the Office for Accreditation and the Chair of the School's External Review Panel for feedback, which was received in a conference call held on December 10. As a result, several brief additions and explanations were added to the body of the report, and faculty CVs were updated to the end of 1998. Plans are underway to mount this final version of the Program Presentation on the School's Web site.

     

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    Appendix C:

    Data Gathering Instruments

    • Focus Group Questions
    • Student Questionnaire

    SCHOOL OF LIBRARY AND INFORMATION STUDIES
    University of Alberta

    FOCUS GROUP QUESTIONS TO CONSIDER ABOUT THE MLIS PROGRAM

    You may wish to respond to some or all of the following questions in framing your feedback, in order to help us evaluate the quality of the MLIS program for purposes of the accreditation review process.

    1. Does the program provide sufficient intellectual challenge and learning to justify the degree? Is there adequate breadth and depth? Is there a sufficient range of courses?

    2. Does the program provide an environment that fosters student participation in the definition and determination of the total learning process?

    3. Are there adequate opportunities for faculty and students to exchange information on research in progress, for example, through faculty and student research projects and research seminars? Is there a research climate in the program and the School?

    4. Is the quality of student supervision adequate to ensure an excellent program? Are the procedures appropriate for monitoring progress and supervising the capping exercise? Are students taking an appropriate length of time to complete their degrees?

    5. Does the program attract high quality students? Are there too few or too many? Does the program have an appropriate balance of students? Is there an appropriate number of students within the areas of study for active exchange of ideas?

    6. Is the program fulfilling an important mandate? Should its goals and objectives be narrowed or broadened or otherwise modified (see over)? Does the School's vision statement reflect the MLIS program mandate?

    7. Do you have any recommendations for improving the program? What redirection if any of available resources, or addition of new resources, would be required to make the program significantly better?

    8. Are the facilities, space, laboratory resources, library holdings, access to library holdings, and other resources adequate to support the program?

    9. Do you have any other comments about the quality of the MLIS program or about how well it prepares students for a career in library and information services?

     

    Please submit your comments (letter, fax, phone, or email) by May 15, 1998 to:
    Alvin M. Schrader, Chair, Accreditation Steering Committee
    Room 320 Rutherford South
    School of Library and Information Studies
    University of Alberta, Edmonton, AB T6G 2J4

     

     

    SCHOOL OF LIBRARY AND INFORMATION STUDIES
    University of Alberta


    STUDENT QUESTIONNAIRE
    to
    GATHER DATA FOR ACCREDITATION REVIEW


    Please return to Hope Olson by 17 April

    Every seven years the MLIS program at the School of Library and Information Studies, University of Alberta, undergoes a formal review to maintain its accreditation status. The program is accredited by the Committee on Accreditation of the American Library Association according to an agreement with the Canadian Library Association. As a result of accreditation, the MLIS degree is accepted as a bona fide professional qualification in both Canada and the United States.

    This questionnaire is intended to collect information about student application and admission, support and services for students, student involvement and placement. The data in this questionnaire will be combined with information from focus groups, entrance and placement surveys, and application and admission statistics to prepare documentation for the team that will evaluate our MLIS program. The accreditation review will culminate in the team's site visit in March 1999.

    All of the information gathered in this questionnaire will be kept completely anonymous. PLEASE DO NOT WRITE YOUR NAME OR STUDENT ID NUMBER ON THIS QUESTIONNAIRE.

    Questions about application and admission:

    • Was adequate information about the MLIS program readily available before applying? yes___ no___
    If no please comment:

    • Did you consult the School's web page before beginning the program? yes___ no___
    If yes, was it useful? yes___ no___
    • Before beginning the program, which of the following means did you use to contact the School (check as many as apply):
    mail?___
    e-mail?___
    telephone?___
    in person?___
    • Were responses to your enquiries timely and useful? yes___ no___
    • Was the application and admission procedure clear? yes___ no___
    If no, please comment:
    • Did you find the materials you received after being admitted useful? yes___ no___
    If no, please comment:
    • Please add any observations on application and admission not covered above:

     

    Questions about support and services during your program:

    • Is your faculty advisor available when needed to discuss your program?yes___ no___
    • Which resources have you found helpful to get information about individual courses (check as many as apply):
    s:\ drive___
    your faculty advisor___
    course instructors___
    brown bag sessions___
    office staff___
    course outlines in binders___
    other students___
    other (please specify)________________________________
    • Which resources have you found helpful to get information about the capping exercise (check as many as apply):
    s:\ drive___
    your faculty advisor___
    other faculty___
    brown bag sessions___
    office staff___
    other students___
    other (please specify)________________________________
    • Do you contact your faculty advisor and other faculty by (check as many as apply):
    e-mail?___
    telephone?___
    written messages?___
    in person (at any time)?___
    during office hours?___
    • Are faculty responsive to your questions about courses and other concerns? yes___ no___
    • Do you contact office staff by (check as many as apply):
    e-mail?___
    telephone?___
    written messages?___
    in person (at any time)?___
    • Have you received prompt and useful information from office staff when needed? yes___ no___
    • Have you had any special administrative concerns during your program (e.g. transfer credits, appeals)? yes___ no___
    If yes, have they been satisfactorily addressed? yes___ no___
    • Are faculty and the office staff encouraging and helpful in providing information about and assisting application for funding? yes___ no___
    • Do you feel that informal mid-term feedback sessions and formal course evaluations give you sufficient input on course content and design? yes___ no___
    • Do you feel that committee participation is encouraged? yes___ no___
    • Do you believe that committee participation is a valuable part of your program? yes___ no___
    • How have you found members of the professional community supportive of your education (check as many as apply):
    as employers___
    as Partners' Day partners___
    as guest speakers___
    as practicum and field placement supervisors___
    other (please specify)________________________________
    • Please add any observations about the School's support and services not covered above:

     

     

    Questions about placement:

    • Which of the Job Committee's activities and School services have you used (check as many as apply):
    workshops___
    job board___
    references from faculty members___
    other (please specify)________________________________

    • Have you sought an LIS-related job since beginning the MLIS program? yes___ no___
    If yes, did any of the School's services help you find and/or obtain it? yes___ no___
    • Please add any observations on the School's placement services not covered above:

     

     

    General comments:

    • Do you have any other comments?

     

     

    Thank you for participating!

    Please return this questionnaire to Hope Olson by April 17, 1998.

     

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    Appendix D:

    School Vision and Mission and MLIS Program Goals and Objectives

     

    Vision of the School

    The School's vision for teaching, research, and service is grounded in a multi-disciplinary focus on issues of information access and equity. This vision is encapsulated in the School's motto: "Understanding information: exploring issues, creating access, pursuing equity".

     

    Mission of the School

    Education

    To prepare individuals for positions of responsibility in the profession of library and information service.

    Scholarship

    To carry out scholarly study and research that advances the discipline of library and information studies.

    Service

    To serve as a resource for libraries and information agencies, for their personnel, and for professional associations.

     

    Goals of the MLIS Program

    1. To provide the knowledge, understanding, and skills sufficient for the practice of library and information service at a basic professional level, including the foundation on which further competence and specialization may be built.

    2. To examine the cultural and informational role in society of library and information services.

    3. To emphasize, where appropriate, the Canadian geographic, cultural, social, and governmental context in which libraries and information agencies operate.

    4. To stress the professional obligation to keep informed of social and technological developments, with particular emphasis on Canadian issues.

     

    Objectives of the MLIS Program

    Upon completion of the program:

    1. Students will be familiar with the history, the philosophy, and the service orientation of libraries and librarianship.

    2. Students will have an understanding of concepts of knowledge and concepts of information and of the methods of preservation and transmission of cultural records.

    3. Students will be aware of the responsibility of librarians and information specialists with respect to the free flow of ideas and access to information.

    4. Students will have an understanding of the functions of librarians and information specialists within the larger societal framework, and of the factors influencing the creation, dissemination, and use of knowledge and information.

    5. Students will be knowledgeable about basic principles of selection, acquisition, organization, storage, retrieval, and use of recorded knowledge and information resources of all kinds.

    6. Students will be knowledgeable about the theories and concepts of administration and organizational behaviour and their application to the management of libraries and information agencies.

    7. Students will possess the skills necessary to evaluate library and information systems and services.

    8. Students will have an understanding of the principles of systems analysis and systems design for libraries and information agencies.

    9. Students will understand current information technology as an integral part of the operations and services of libraries and information agencies.

    10. Students will be able to evaluate published research in library and information studies and to apply basic principles and techniques of research in library and information studies.

    11. Students will be aware of the links between library and information studies and other disciplines, including shared methodologies and common concerns.

    12. Students will understand the importance of cooperation among libraries and information agencies and of the development and maintenance of collegial relationships with their fellow professionals.

    13. Students will be aware of the need for continuing professional education and be ready to play an active role in associations and engage in other professional activities.

    14. Students will be aware of the culturally diverse composition of society, and of the responsibility to serve all client groups with respect and understanding.

     

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    Appendix E:

    Scholarships and Awards

    Press Releases 1997-1998
    Press Releases 1998-1999

     

     

    1997 SCHOLARSHIPS AND AWARDS

    The School of Library and Information Studies is proud to announce the recipients of scholarships and awards in 1997. This year our students and graduates were awarded a record number of 32 scholarships, 13 academic prizes, and 3 travel awards. We are especially pleased that so many who chose SLIS have received awards from the Library Association of Alberta, the Manitoba Library Association, and the Canadian Library Association: LAA awards went to five of our students, MLA awards to four, and CLA awards to two. We are also delighted that we have a fully-funded foreign student on the COMMONWEALTH Scholarship Program. And we are also very pleased that the Howard V. Phalin-World Book Graduate Scholarship in Library Science was awarded to 1996 alum Steven Joyce, who began doctoral studies at the University of Western Ontario this fall. Our congratulations to all!

    SCHOLARSHIPS:

    ATHABASCA UNIVERSITY Governing Counsel ScholarshipAmanda Wakaruk
    Value: $500
    Awarded to graduating student with highest average.
    COMMONWEALTH SCHOLARSHIP AND FELLOWSHIP ProgramMarios Socratous
    Value: tuition, living allowance, transportation
    Award administered by the International Council for Canadian Studies for a two-year period to a foreign student in the MLIS program.
    CLA DAFOE Scholarship, Canadian Library AssociationJan Tripe
    Value: $1750
    Awarded to an entering MLIS student on the basis of academic standing and financial need.
    H.W. WILSON Award
    Value: $1000 (3)
    Taralee Alcock
    Patricia Larkin-Lieffers
    Margaret Shane
    Acknowledges outstanding academic performance and professional potential of an entering or continuing MLIS student.
    H.W. WILSON Scholarship, Canadian Library AssociationLindsay Malcolm
    Value: $2000
    Awarded to an entering MLIS student on the basis of academic standing and financial need.
    JEAN THORUNN LAW Scholarship
    Manitoba Library Association
    Gabriella Reznowski
    Value: $2500
    Awarded to an entering or continuing MLIS student who has twelve months library experience.
    JIM PARKER Memorial ScholarshipLorraine Breault
    Value: $900
    Recognizes superior academic achievement of an MLIS student in archival administration or records management.
    JOHN EDWIN BISSETT Memorial Fund Scholarship Memorial Fund Scholarship,
    Manitoba Library Association
    Deborah Fyfe
    Gabriella Reznowski
    Donna Sikorsky
    Value: $4000 (3)
    Awarded to an entering or continuing MLIS student who is a graduate of the University of Manitoba.
    LIBRARY AND INFORMATION STUDIES ALUMNI
    ASSOCIATION Scholarship
    Barbara Alvarez
    Value: $1000
    Acknowledges outstanding academic performance and professional potential of a student entering the full-time MLIS program.
    LIBRARY ASSOCIATION OF ALBERTA Continuing
    Education Award
    Value: $500 (4)
    Kerry Anderson
    Anita Choate
    Deborah Fyfe
    Donna Sikorsky
    Awarded for continuing education activities to entering or continuing MLIS students
    LIBRARY ASSOCIATION OF ALBERTA ScholarshipAnne Carr-Wiggin
    Value: $1000
    Awarded for academic achievement to a full-time entering or continuing MLIS student.
    M.E.P. HENDERSON Scholarship in Library and Information
    Studies
    Tim Haysom
    Ann Vanden Born
    Value: $900(2)
    Acknowledges academic performance and professional promise of an entering or continuing MLIS student.
    MISS LESLEY HEATHCOTE Graduate Scholarship in
    Library and Information Studies
    Michael Brundin
    Lindsay Malcolm
    Value: $4500 (2)
    Acknowledges academic performance and professional promise of one entering and one continuing full-time MLIS student.
    PROVINCE OF ALBERTA Graduate Scholarship
    Value: $9300, $6200 for September commencement
    Anne Carr-Wiggin
    Bernice Polvi
    Acknowledges outstanding academic performance and research potential of full-time entering or continuing Master's students in all disciplines at the University of Alberta (a total of 37 were available in 1997-98).
    ROBERT AND GRETCHEN BRUNDIN Scholarship
    in Library and Information Studies
    Christine Jack
    Value: $1100
    Acknowledges outstanding academic performance of a full-time continuing MLIS student.
    SARAH REBECCA REED Memorial Scholarship
    in Library and Information Studies
    Donna Sikorsky
    Value: $1700
    Acknowledges outstanding academic performance of a full-time continuing MLIS student.
    UNIVERSITY OF ALBERTA, GRADUATE STUDIES
    AND RESEARCH Tuition Scholarship

    Value: $2510 in tuition and fees
    Michael Brundin
    Anne Carr-Wiggin
    Deborah Fyfe
    Lindsay Malcolm
    Bernice Polvi
    Acknowledges academic and scholarly achievement of outstanding scholars who are entering or continuing in the full-time MLIS program and hold at least $7000 from other scholarships and awards or from other University of Alberta sources as outlined in the Academic Internship Model.
    UNIVERSITY OF ALBERTA, STUDENTS WITH
    DISABILITIES
    Stephen Green-Dowden
    Value: $2600
    Awarded to a student with a disability enrolled at the University of Alberta
    PRIZES and AWARDS
    BAKER AND TAYLOR COMPANY Prize in Technical ServicesAnke Eastwood
    Value: $50 and plaque
    Recognizes outstanding academic performance and professional potential of a student in the MLIS program specializing in technical services.
    BERTRAM LIS 501 PRIZEAnne Carr-Wiggin
    Value: $100
    Recognizes outstanding academic performance and professional potential of an MLIS student enrolled in LIS 501.
    BETA PHI MU International Library Science Honor Society
    Value: qualification for election to the Society
    Recognizes outstanding academic performance and professional promise of students graduating from the MLIS program with GPA of 8.2 or better on the 9-point scale (3.75 on a 4-point scale). Six students were nominated for membership in Beta Phi Mu this year: Kimberley Clarke, Denise Koufogiannakis, Betty Lahn, Maria McKay, Brenda Philip, and Cory Stier.
    BRUNDIN LIS 503 PRIZEDororthy Woodman
    Value: $100
    Recognizes outstanding professional potential for reference service of an MLIS student enrolled in LIS 503.
    CANADIAN LIBRARY ASSOCIATION STUDENT
    Paper Contest
    Anne Carr-Wiggin
    Value: $75
    Second place in the 1997 competition.
    DAVID AND RHEA JENKINSON Prize
    in Young Adult Literature
    James Fedorchuk
    Value: $100
    Recognizes outstanding academic performance of an MLIS student in young adult literature.
    LIBRARY ASSOCIATION OF ALBERTA Prize
    Value: $200 and conference expenses
    Kimberley Clarke
    Brenda Philip
    Acknowledges outstanding performance as a student, academic merit, and potential contribution to the library profession of two students graduating from the MLIS program.
    MARY ALICE SCOTT Prize,
    Association of Professional Librarians: University of Alberta
    Heather Morrison
    Value: $150
    Acknowledges outstanding academic performance and professional potential of a student in the MLIS program specializing in academic librarianship.
    SARAH REBECCA REED Medal
    in Library and Information Studies
    Kimberley Clarke
    Cory Stier
    Value: gold medal, one-year membership in CLA
    Recognizes the graduating student with the highest academic standing in the MLIS program.
    SLIS PROFESSIONAL AwardMaria McKay
    Value: one-year memberships in LAA and CLA
    Acknowledges outstanding contribution to the School and the academic community of the University of Alberta through sustained leadership in the Graduate Students' Association.
    UNIVERISTY LIBRARIES Award, University of AlbertaDenise Koufogiannakis
    Wei Lin
    Value: $150
    Acknowledges outstanding academic achievement and professional promise of a student graduating from the MLIS program.
    TRAVEL AWARDS
    FOOTHILLS LIBRARY ASSOCIATION BursaryDawna Turcotte
    Value: $300
    Travel bursary for attendance at the 1997 Alberta Library Conference in Jasper, Alberta.
    LIBRARY ASSOCIATION OF ALBERTA
    Conference Travel Award
    Erja Kajosalo
    Value: $200
    Travel assistance to a student presenting a research paper at the 1997 Alberta Library Conference in Jasper, Alberta.
    STUDENT-TO-CLA Award, Canadian Library AssociationSamantha James
    Value: airfare, conference registration, and living expenses
    Travel assistance to the president of the students' association for attendance at the 1997 annual conference in Ottawa, Ontario.

     

     

    1998 SCHOLARSHIPS AND AWARDS

    The School of Library and Information Studies is proud to announce the recipients of scholarships and awards in 1998. This year our students and graduates were awarded 29 scholarships, 12 academic prizes, and 11 travel awards. We are delighted that three of our students have full funding support, one continuing (the Commonwealth Scholarship Program) and two new: Barnabas Kapange by the World Bank, and Deborah Lee by the National Library of Canada Library Science Trainee Program Award, which is the third such award to go to a SLIS student. Our congratulations to all of them, and our deep appreciation and thanks to all those who have endowed and contributed to the School's scholarship and award funding.

    SCHOLARSHIPS:

    COMMONWEALTH SCHOLARSHIP AND FELLOWSHIP ProgramMarios Socratous
    Value: tuition, living allowance, transportation
    Award administered by the International Council for Canadian Studies for a two-year period to a foreign student in the MLIS program.
    H.W. WILSON Award
    Value: $1000 (3)
    Nicolle Lemay
    Darcy Sharman
    Ann Vanden Born
    Acknowledges outstanding academic performance and professional potential of an entering or continuing MLIS student.
    LIBRARY AND INFORMATION STUDIES ALUMNI
    ASSOCIATION Scholarship
    Barbara Alvarez
    Carolyn Guinchard
    Value: $1250 (2)
    Acknowledges outstanding academic performance and professional potential of one student entering and one student continuing the MLIS program.
    LIBRARY ASSOCIATION OF ALBERTA Continuing
    Education Award
    Value: $500
    Bernice Polvi
    Awarded for continuing education activities to entering or continuing MLIS students
    LIBRARY ASSOCIATION OF ALBERTA ScholarshipUju Mollel
    Value: $1000
    Awarded for academic achievement to a full-time entering or continuing MLIS student.
    MARION SHERMAN BURSARY FOR
    CHILDREN'S LIBRARIANS
    Nicole Petroski
    Value: $500
    Awarded in support of studies in children's librarianship to entering or continuing MLIS students.
    M.E.P. HENDERSON Scholarship in Library and Information
    Studies
    Patricia Larkin-Lieffers
    Robyn Stockand
    Value: $1100(2)
    Acknowledges academic performance and professional promise of an entering or continuing MLIS student.
    MISS LESLEY HEATHCOTE Graduate Scholarship in
    Library and Information Studies
    Sharon Balazs
    Uju Mollel
    Value: $5500 (2)
    Acknowledges academic performance and professional promise of one entering and one continuing full-time MLIS student.
    NATIONAL LIBRARY OF CANADA Library Science Trainee
    Program Award
    Deborah Lee
    Value: tuition, book costs, living allowance, summer training
    Awarded for a two-year period to an aboriginal student to increase the representation of aboriginal peoples in the library field in Canada.
    PROVINCE OF ALBERTA Graduate Scholarship
    Value: $9300, $6200 for September commencement
    Lindsay Johnston
    Acknowledges outstanding academic performance and research potential of full-time entering or continuing Master's students in all disciplines at the University of Alberta (a total of 37 were available in 1998-99).
    ROBERT AND GRETCHEN BRUNDIN Scholarship
    in Library and Information Studies
    Tanya Voth
    Value: $1200
    Acknowledges outstanding academic performance of a full-time entering MLIS student.
    SARAH REBECCA REED Memorial Scholarship
    in Library and Information Studies
    Cara Bradley
    Value: $2200
    Acknowledges outstanding academic performance of a full-time continuing MLIS student.
    UNIVERSITY OF ALBERTA, GRADUATE STUDIES
    AND RESEARCH Tuition Scholarship

    Value: $2732 in tuition and fees (10)
    Barbara Alvarez
    Sharon Balazs
    Julie Harris
    Gisele Hoskinson
    Rick Johnson
    Lindsay Johnston
    Nicolle Lemay
    Uju Mollel
    Gloria Tang
    Janice Varney
    Acknowledges academic and scholarly achievement of outstanding scholars who are entering or continuing in the full-time MLIS program and hold at least $7000 from other scholarships and awards or from other University of Alberta sources.
    WORLD BANK-TANZANIA AGRICULTURAL
    RESEARCH PROJECT Fund
    Barnabas Kapange
    Value: tuition, living allowance, transportation
    Award funded by the World Bank in cooperation with the Tanzania Agricultural Research Project for a two-year period to a foreign student in the MLIS program.
    WORLD BOOK Graduate Scholarship in Library and
    Information Studies
    Ann Vanden Born
    Value: $2500
    Awarded for study leading to a degree in library and information studies.
    PRIZES and AWARDS
    BAKER AND TAYLOR COMPANY Prize in Technical ServicesSona Kothari
    Value: $50 and plaque
    Recognizes outstanding academic performance and professional potential of a student in the MLIS program specializing in technical services.
    BERTRAM LIS 501 PRIZEAnn Vanden Born
    Value: $100
    Recognizes outstanding academic performance and professional potential of an MLIS student enrolled in LIS 501.
    BETA PHI MU International Library Science Honor Society
    Value: qualification for election to the Society
    Recognizes outstanding academic performance and professional promise of students graduating from the MLIS program with GPA of 8.2 or better on the 9-point scale (3.75 on a 4-point scale). Ten students were nominated for membership in Beta Phi Mu this year: Michael Brundin, Anne Carr-Wiggin, Anke Eastwood, Darlene Holowachuk, Diane Lamoureaux, Heather Morrison, Michelle Preston, Gabriella Reznowski, Donna Sikorski, Elain Simpson.
    BRUNDIN LIS 503 PRIZEMargaret Shane
    Value: $100
    Recognizes outstanding professional potential for reference service of an MLIS student enrolled in LIS 503.
    CANADIAN LIBRARY ASSOCIATION STUDENT
    Paper Contest
    Kerry Anderson
    Value: $150 and registration, accommodation, and transportation to the annual conference, publication of paper in Feliciter
    First place in the 1998 competition.
    DAVID AND RHEA JENKINSON Prize
    in Young Adult Literature
    Anne Carr-Wiggin
    Value: $100
    Recognizes outstanding academic performance of an MLIS student in young adult literature.
    LIBRARY ASSOCIATION OF ALBERTA Prize
    Value: $200 and conference expenses (2)
    Michael Brundin
    Anne Carr-Wiggin
    Acknowledges outstanding performance as a student, academic merit, and potential contribution to the library profession of two students graduating from the MLIS program.
    MARY ALICE SCOTT Prize,
    Association of Professional Librarians: University of Alberta
    Elaine Simpson
    Value: $150
    Acknowledges outstanding academic performance and professional potential of a student in the MLIS program specializing in academic librarianship.
    SARAH REBECCA REED Medal
    in Library and Information Studies
    Anne Carr-Wiggin
    Value: gold medal, one-year membership in CLA
    Recognizes the graduating student with the highest academic standing in the MLIS program.
    UNIVERISTY LIBRARIES Award, University of AlbertaAnke Eastwood
    Donna Sikorsky
    Value: $150 (2)
    Acknowledges outstanding academic achievement and professional promise of a student graduating from the MLIS program.
    TRAVEL AWARDS
    FACULTY OF EDUCATION Graduate Student Travel Award,
    University of Alberta
    Christine Jack
    Uju Mollel
    Value: $500 (2)
    Travel assistance to partcipate in conferences.
    LIBRARY ASSOCIATION OF ALBERTA
    Conference Travel Award
    Kerry Anderson
    Value: $200
    Travel assistance to a student presenting a research paper at the 1997 Alberta Library Conference in Jasper, Alberta.
    MARY LOUISE IMRE GRADUATE STUDENT AWARD
    Faculty of Graduate Studies and Research, University of Alberta
    Stephen Green-Dowden
    Richard Johnson
    Lori Van Rooijen
    Value: $300 (3)
    Travel assistance to partcipate in conferences.
    MARY LOUISE IMRE GRADUATE STUDENT AWARD
    Faculty of Graduate Studies and Research, University of Alberta
    Christine Jack
    Uju Mollel
    Bernice Polvi
    Value: $400 (3)
    Travel assistance to partcipate in conferences or a continuing education program.
    CACUL CONFERENCE GRANT
    Canadian Association of College and University Libraries, CLA
    Deb Fyfe
    Value: $1000
    Travel assistance to a recent graduate to attend the annual conference of the Canadian Library Association.
    STUDENT-TO-CLA Award, Canadian Library AssociationSamantha James
    Value: airfare, conference registration, and living expenses
    Travel assistance to the president of the students' association for attendance at the 1997 annual conference in Ottawa, Ontario.

     

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