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Costs and Benefits of
the High-Performance Work System
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Gordon Betcherman, Norm Leckie, Kathryn McMullen & Christina Caron.
1994. The Canadian Workplace in Transition. Page, 97.
Yonatan Reshef
School of Business
University of Alberta
Edmonton, Alberta
T6G 2R6 CANADA
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BENEFITS |
COSTS |
Management |
Efficiency Gains Lower Turnover
Better employee-employer relations
Potential for a better bottom line |
Greater Investment in training Has to share information
Has to share decision-making
Loss of status and power |
Workers |
Access to information Participation in Decision making
Discretion over work processes
Enhanced employability
Support for family responsibilities |
No guarantee of job security Need for greater commitment
to the organization
Some compensation based on performance
Greater job responsibility
Too much challenge |
Unions |
Affirmation of an independent voice for workers Access to information
Input into range of workplace issues |
Should take positions on work organization Move away from
job-control unionism
Should get involved in workplace decision making |
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