Parents & Families

Their journey starts here

Alex grew up on a family farm near Calgary before moving to Edmonton to attend the U of A. Living in residence and getting involved in student clubs helped her find her place and feel at home.

Thank you for all that you do

As a parent or family member, you play an important role in helping your student make the right choices and get the most out of their university experience. This page contains tips and information on how you can support your student as they begin their university journey.

Admissions information

Key dates and deadlines
See all key dates at a glance for 2018-19

Program listings
We offer a wide range of programs suited to a variety of career goals and aspirations.

How you can help your student

University can be a big leap for students, as they are trying to balance the expectations from parents, professors, and even themselves. Start the discussion about grade expectations, extracurricular involvement, and work hours, now.

Talk to the experts
We can put you in touch with faculty and program advisors, and we also offer admissions advising at many of our events throughout the year. Connect with an advisor»

Talk to your student
Encourage your student to explore their options and keep an open mind as they discover their aptitudes and interests. It's also quite normal for students to change majors and programs during their first few undergraduate years as their interests change and their ambitions grow. 

Workload and time management
A 40- to 60-hour "work week" is typical, as students can expect at least one to two hours of reading and assignments for every hour spent in lectures or labs.

Encourage your student to build study time and breaks into their schedule, maintain a manageable workload, stay on top of their assignments, and access the many services and supports that are available to them. 

Student services and support

Students can access tutoring and academic advising, health care and mental wellness services, and business and mentorship networks.  

Family orientation for parents
Attend an early orientation session with your student to learn about how university can affect your student, how you can support your student, and what services are available on campus. Family Orientation programs are available to parents, guardians, and any newly admitted student.

Campus life

Living on campus
Living in residence is a great way to meet fellow students and get a head start — with many services to help them successfully make the transition to university life. April 30, 2018, is the deadline to apply for residence and receive guaranteed housing.

After class
Urge your student to get involved. It’s one of the best ways for students to become more engaged and to connect with their peers. Students can choose from over 450 groups and clubs during Week of Welcome or on BearsDen.

Students also have free admission to all regular season varsity games! They can cheer on our Golden Bears (Men’s), Pandas (Women’s), and Vikings (Augustana) teams on their way to winning National Championships. But you and your student could check out our game schedules to see one now.

Staying active
Your student has access to all of our recreation facilities — including swimming pools, fitness centres, indoor track and pavilion, gymnasiums, racquetball and squash courts, ice arena, dance studios, and an indoor climbing wall in the Van Vliet Complex!

The neighbourhood
North Campus is located on the cusp of North America’s largest green belt — the North Saskatchewan River Valley — making commuting to school picturesque. And, as a U-Pass holder, students can use public transit to easily explore the whole city.

Campus safety

University of Alberta Protective Services (UAPS) patrol our campuses 24 hours a day, and first responders such as fire, police, and ambulance service our community as well. 

Emergency situations at the University of Alberta are rare, and all university staff work hard to foster a safe and supportive learning environment year round.

Residence safety
Residence Services also employs a wide variety of security measures in conjunction with UAPS, including ID checkpoints, door buzzers and proximity access cards, security cameras, single-button emergency contact through any campus payphone, and 24-hour on-call Residence Services staff.

Safewalk provides students with a free and safe alternative to walking alone at night. Male and female chaperones will escort students anywhere around the university community and within five blocks of any LRT station.

Emergency notifications
Our Emergency Notification System is a robust and comprehensive service that can quickly alert students and staff of emergency situations no matter where they are, via several media, including email, text, and phone.

Communications policy

The university communicates directly with students, and holds students responsible for ensuring that messages sent to these accounts are reviewed and acted on promptly.

Therefore, it is imperative that students monitor their Bear Tracks and UAlberta email accounts on a regular basis. Students access both of these accounts using their Campus Computing ID (CCID) and password which are emailed to them after they apply.

All official correspondence regarding awards and admissions will occur online in Bear Tracks, with key notifications sent via email. Few, if any, correspondences will be sent via regular mail. (Some faculties and departments may correspond via regular mail.)

Privacy policy

While we recognize that parents and families may have the best of intentions when seeking information on behalf of their student, we cannot legally release information regarding a student's application, file, or academic standing to anyone other than the student, without the student's prior written consent. This applies whether or not the student is a minor.

Learn more about the University of Alberta Information and Privacy Office guidelines pursuant to Alberta's FOIP Act.