Comprehensive Emergency Management Program Development

This two-module, open enrollment virtual program was developed in partnership with the Northern Alberta Institute of Technology (NAIT)'s Center for Applied Disaster and Emergency Management.

Presently, the cost of crises is increasing, and taking a toll on the health and wellness of staff, and the reputation of organizations. Discover how you can mitigate risks and hazards and promote safe, resilient communities.

With the knowledge gained in this program, you have essential insights into the creation, maintenance, and improvement of crisis management programs. Take a proactive, organized and coordinated approach that anticipates, attempts to avert, and prepares to meet and adapt to a crisis, reducing the impact or harm it may cause and apply it to your own organization.

Participants of this two-module interactive program will build and deliver a compliant and integrated, comprehensive emergency management program specific to the needs of their community or organization.

In the first module, participants will plan the program components. They will then return to their organizations where they will apply their classroom learning to develop an emergency management program framework for their jurisdiction/ organization. In module two, participants will continue to refine their program and plan(s) while developing a program implementation plan.

Technology Requirements

For this program, you will need access to a computer or mobile device with webcam and microphone capabilities. If you are using a desktop or laptop computer, an updated Google Chrome browser with browser settings allowing access to microphone, webcam, and pop-ups/notifications are also required. If 3rd-party VPN, Firewall, and/or Anti-Virus software is used, ensure the settings allow access to downloading desktop applications, webcams and microphones.

Upon successful completion of this program, you will be able to:

  • Describe the fundamental components of a crisis management program
    • Define Crises and a Crisis management program
    • Describe the best practices used when developing a Crisis management Program.
    • Describe the process for all-hazards planning as part of a crisis management program.
    • Describe the methodologies used to identify and calculate risk (HIRA).
    • Describe the seven plan types and their purposes. Explain the regulatory framework at the federal, provincial/territorial, municipal, and industry specific levels.
    • Explain the Crisis Emergency management standards and how they can be incorporated into the planning stages and EM program.
  • Apply crisis management theory to your own organization
    • Identify applicable acts, codes, standards.
    • Utilize the HIRA and processes.
    • Identify hazards requiring specific plans or mitigation.
    • Identify key stakeholders and gather contact information. Identify unique challenges such as jurisdictional boundaries, neighbors, and vulnerable populations.
    • Identify potential response teams.
    • Identify current training capacity.
  • Develop a Comprehensive Crisis Management Program implementation plan
    • Create the crisis management program template.
    • Complete the PDCA cycle.
    • Create a program implementation plan.
    • Implement a training and exercise/evaluation plan (TEP).

This course was created for anyone with emergency response, continuity of operations or services, and/or business continuity responsibilities for their community or organization. Whether this is a new role or an expansion of existing responsibility, today's emergency planners and managers are faced with increased responsibilities and decreased resources. This requires an integrated approach to all aspects of emergency management to improve preparedness and resiliency, decreasing the resource demands and costs during response and recovery.