Register With Us

Please note: Based on restrictions enacted by the Government of Alberta with respect to the COVID-19 pandemic, accommodation services are currently available to students only through remote delivery. Some services have been modified for remote delivery and to more quickly facilitate students' changing accommodation needs. Access to some services is limited due to remote delivery.

1. Understand your eligibility

Students with diagnoses of permanent conditions are eligible to receive services through Accessibility Resources. Students who are exploring appropriate diagnosis(es) or are unable to provide recent documentation may receive interim services while waiting for documentation.

All students (except international students) using approved accommodation services with Accessibility Resources are required to apply for provincial and federal grants to defray the costs of those services. Failure to apply for both grants may result in an encumbrance being placed on the student's University file until the student makes up the shortfall.

All cases are considered individually and, in the circumstance that grant funding does not cover the cost of the approved accommodation service(s) required by the student, the University will assume responsibility for the remaining balance. International students must work with their Accessibility Advisor to determine funds available to cover the costs of approved accommodation services.

Learn about our Terms of Eligibility

2. Collect accessibility-related documentation

The documents must be completed by a physician, psychologist, or other professional/specialist involved in your diagnosis and/or treatment. Bring all documentation with you to your initial consultation if not previously submitted.

Learn about required documentation

3. Complete Academic Accommodation Registration form

To complete this form, you will need your University of Alberta Campus Computing ID (CCID) and Student Number. You will also need a PDF version of your Verification of Disability documentation if you have been previously diagnosed and your documentation is accessible to you. You must submit either:

If you do not have this documentation or do not have a confirmed diagnosis, you can still complete this form. Accessibility Resources can assist students who are exploring appropriate diagnosis(es) or are unable to provide recent documentation.

Complete the Registration Form

If you would like a person in a supportive relationship with you to have access to your file information, you can complete the Authorization For Release of Information form.
You must use your actual signatures on all relevant forms. Once completed, please print, photograph, or scan and email forms to

4. Accessibility Resources will contact you via email

Accessibility Resources will contact you to schedule a meeting with your Accessibility Advisor. If more than two weeks have elapsed, please contact or 780-679-1649.

5. Meet with your Accessibility Advisor

You and the Accessibility Advisor will discuss how your diagnosis(es) and barriers in the environment affect your life as a student. Depending on these effects, a variety of accommodations and/or actions will be considered and decided upon.

6. Activate Accessibility Resources accommodations before each term

Once you are enrolled in Augustana classes, go to the Accessibility Resources online system (ClockWork) to activate accommodations, generate Letters of Accommodation, schedule exam accommodations, and request other Accessibility Resources services.

If you enrol in additional classes or change classes/sections after renewing Accessibility Resources accommodations, you must also renew accommodations for each additional class.


If you have any questions, please feel welcome to contact AR at or by phone at (780) 679-1649.