Cancellations

Cancellations Before Move-In

For New Applicants:

  • New Applicants who cancel their application in writing prior to August 1 will receive a refund of their residence deposit (if applicable). New Applicants whose cancellations are received by our office on or after August 2 will not receive a refund.
  • New Applicants who apply after August 2 may cancel their application prior to receiving a room offer. Once a room offer has been made, the residence deposit will only be refunded due to non-acceptance to the university.

For Returning Applicants:

  • Returning Students who participated in Room Draw or applied prior to June 15 and have accepted their room offer may cancel their application in writing prior to June 15. They will receive a refund of their residence deposit (if applicable).
  • Returning students who apply after June 15 may cancel their application in writing prior to receiving a room offer letter.

For All Applicants:

  • All applicants will receive a room offer (Room draw is considered a room offer for returning students, students who have not participated in room draw will be sent their room offer by email).
  • If space is not available and no offer has been made by the preferred move in date, the applicant receives a refund of their residence deposit (if applicable).
  • Applicants who decline or do not respond to a room offer by the deadline stated in the correspondence confirming a room offer, will lose their residence deposit (if applicable)
  • Once an offer has been made, a student must accept their room offer online in their residence account.
  • Applicants who have accepted the room offer and then cancel after the deadline stated in the room offer letter will lose all fees paid (including the residence deposit).
  • Applicants who transfer from other University of Alberta Residences to Augustana will not receive a refund of their residence deposit after a room offer has been made.

Non-Acceptance to the University (New and Returning Applicants)

  • Applicants who have been offered a space and have signed the agreement or lease and cancel due to non-acceptance to the U of A will lose only their non-refundable $25 application fee provided the written cancellation is received along with a copy of the non-acceptance letter, within 10 days of the date of the non-acceptance letter but prior to the move-in date.

Cancellations After Move-In/Semester Start Date

  • Students who have applied for residence and cancel after the semester start date but have not moved into residence will lose the application fee and residence deposit (if applicable)
  • Students who withdraw from studies at the Augustana Faculty will be charged a pro-rated amount to their account based on the move-out date and assessed a penalty as per the residence agreement.
  • Students who continue their studies at Augustana may apply to the Housing Review Committee to be released from their residence agreement. Students released from their residence agreement will be assessed a penalty as per the residence agreement.
  • Students who wish to move out of residence after they have moved in will be assessed a penalty as per the Residence Agreement. Note: Section 11 of the residence agreement explains penalties for terminating your residence agreement early.

Residents who wish to cancel their housing contract and/or appeal the penalty must submit their request in writing to:

Residence Services
Faith & Life, 2-336 - Augustana Campus
4901-46 Ave
Camrose, AB T4V 2R3