The SMS building is directly south of the Jubilee Auditorium, with the main entrance on the south side.
Instructions for weekend delivery are generally meaningless; the UofA, most corporate recipients, and courier companies have a Monday to Friday work week.
“n-Day Delivery” means n working days.
To request information about a shipment, one must have the “Reference Number”.
Normally, SMS e-mails tracking numbers at the end of the day.
Outside Canada, Canada Post Tracking Numbers are uninformative.
UPS does not come to SMS Shipping except when called. Shipments to be made by UPS must be at SMS Shipping before 1200. SMS Shipping needs advance notice to ensure that the package will be picked up.
DHL does not come to SMS Shipping except when called. Shipments to be made by DHL must be at SMS as early as possible. SMS Shipping needs advance notice to ensure that the package will be picked up.
DHL will not accept Dangerous Goods for shipment, including Dry Ice.
Provide a Material Safety Data Sheet (MSDS) for any chemical you intend to ship, Dangerous Goods or not. MSDS are valid for three years after their preparation date, so provide the most up-to-date MSDS possible.
SMS Shipping will not accept styrofoam containers for shipping unless they are placed in a cardboard box.
When re-using a box of any sort for shipping, it is important to effectively obscure misleading addresses, and any bar-codes present on the box.
SMS Shipping will not accept parcels wrapped in paper.
Addresses should be significantly sized, clear, and neat.
All liquids should be surrounded by absorbent material, e.g. paper towel, and double plastic-bagged.
Books and Other Publications
Provide a list of all publications being sent that includes: Title, Author, Publisher, Place of Publication, Year of Publication, International Standard Book Number (ISBN), and value.
SMS Shipping recommends that Dry Ice (UN1845) shipments contain 1.4 kg of Dry Ice per day of travel—with travel to the U.S.A. being considered 3 days (4.2 kg), and other international travel being considered 5 days (7.0 kg) A minimum of 1.0 kg of Dry Ice should be used in any shipment. These are guidelines only.
SMS Shipping strongly recommends against the shipping of perishable items after Wednesday of each week. The possibility of a significant delay is increased during the weekend.
Shipping Infectious Substances (UN2814 and UN2900) and biomedical samples (UN3373) requires that advance notice be given to SMS Shipping.
Dangerous Goods, except Dry Ice, must be packed in a certified (UN 4G) box.
Nitric acid (UN2031) must be in plastic or glass bottles. Plastic bottles of nitric acid must be in metal or rigid plastic containers inside a certified (UN 4G) box. There are no excepted quantities of nitric acid.
Hydrochloric acid (UN1789) must be in plastic or glass bottles. Glass bottles of hydrochloric acid greater than excepted quantities must be inside a certified (UN 4G) box. Plastic bottles of hydrochloric acid must be in metal or rigid plastic containers inside a certified (UN 4G) box. (Excepted Quantity: 30 mL/bottle with a maximum of 500 mL/package.)
Sulphuric acid (<52%=UN2796, >51%=UN1830) greater than excepted quantities must be inside a certified (UN 4G) box. (Excepted Quantity: 30 mL/bottle with a maximum of 500 mL/package.)
Aqueous ethanol solutions <25% ethanol are not Dangerous Goods.
Courier companies will not accept live insects for delivery.
Canada Post will accept live insects for delivery. Air holes should be covered in sufficiently fine mesh to prevent escape.
Canada Post will not accept Dangerous Goods for delivery.
Live Drosophila spp. shipments to the U.S.A. are exceedingly problematic. Shipments to the U.S.A. are required to have a recipient-generated permit for import. (Drosophila is a word that attracts special attention from U.S. Customs.) Shipment to other countries can also be problematic.
China will not accept Dry Ice shipments.
Hong Kong will not accept Dangerous Goods.
Estonia does not accept Dangerous Goods.
The importation of animal products—e.g. antibodies, plasma, etc.—to many European countries and to Japan are very tightly controlled. Ensure that your intended recipient has any required permits.
The importation of plants and seeds to many European countries and to Australia requires a Phytosanitary Certificate.