Citizen-Centered Cities, Volume I: Case Studies of Public Involvement, by Paul R. Messinger (with contributions from Marco Adria, Fiona Cavanagh, Michelle Chalifoux, Moein Khanlari, Edd LeSage, Heather Stewart, and Rosslynn Zulla), Business Expert Press, 2017.
Citizen-Centered Cities, Volume II: City Studies of Public Involvement, by Paul R. Messinger (with contributions from Moein Khanlari, Heather Stewart, and Rosslynn Zulla), forthcoming, Business Expert Press, 2017.
Recent Professional Service
Vice-Chair and Cluster Chair, 2017-2018, INFORMS Service Science Section
The group consists of more than 200 scholars and practitioners working to advance, promote, and disseminate research and applications among professionals interested in theory, methodologies, and applications in Service Science, which cuts across the fields of services business strategy and modeling, service operations research and management, information systems, marketing science and analytics, management science, e-commerce and e-business, industrial engineering, and social and cognitive science.
In the News
Review of Public Engagement 2015City of Edmonton Department of Transportation ServicesPresented to City Council in Summer 2015
The main outcome of the study is a set of nine key challenges that Transportation Services faces as it pursues excellence in public involvement. This report explores the nine challenges in depth and provides a set of detailed short- and long-term recommendations for improving the practice of public involvement in Transportation Services.
Uber fights assumptions with Edmonton council vote looming