The American Retail Value Proposition: Crafting Unique Experiences at Compelling Prices
By Kyle B. Murray
The American economy is profoundly dependent on the success of its retailers and the strength of its consumer spending. Yet, how do leading retailers create value for their customers? To a large extent this has been accomplished by streamlining operations and a decades-long focus on cost cutting and price competitiveness. Today, retailers realize that they need to discover new ways to differentiate themselves and attract consumer spending. The American Retail Value Proposition provides the framework for building that differentiation and establishing a competitive advantage that goes beyond price discounting. This framework is based on more than a decade of research, including hundreds of hours of interviews with executives from the world’s leading retailers, including Starbucks, Walmart, Apple, Amazon, and Lowe’s. Whether you are an aspiring merchant or an industry veteran, this book's strategic framework will help you build a solid foundation for your business in today's ever-evolving retail marketplace.
Murray, K. (2016). The American Retail Value Proposition: Crafting Unique Experiences at Compelling Prices. Toronto: University of Toronto Press. ISBN: 9781442637177.
CB: Consumer Behavior
By Kyle B. Murray
The second Canadian edition of CB is an innovative, hybrid-learning package that was created by the continuous feedback of our student-tested, faculty-approved process, unique to Nelson's 4LTR Press series. CB delivers comprehensive content in a visually appealing, succinct print component paired with a high-value online offering –– MindTap –– that includes an integrated eReader and a set of interactive digital tools that appeal to a wide range of learning styles and needs, all at a value-based price. This winning combination is proven to increase engagement and lead to better outcomes.
Murray, K. B., Babin, B. J., & Harris, E. G. (2017). CB: Consumer Behavior (2nd Canadian ed.). Toronto, ON: Nelson Education. ISBN: 978-0176570385
Emotions in Organization Theory
By Madeline Toubiana
Emotions are central to social life and thus they should be central to organization theory. However, emotions have been treated implicitly rather than theorized directly in much of organization theory, and in some literatures, have been ignored altogether. This Element focuses on emotions as intersubjective, collective and relational, and reviews structuralist, people-centered and strategic approaches to emotions in different research streams to provide one of the first broad examinations of emotions in organization theory. Charlene Zietsma, Maxim Voronov, Madeline Toubiana and Anna Roberts provide suggestions for future research within each literature and look across the literatures to identify theoretical and methodological considerations.
Zietsma, C., Toubiana, M., Voronov, M., & Roberts, A.E. (2019). Emotions in Organization Theory (Elements in Organization Theory). Cambridge: Cambridge University Press. ISBN: 9781108628051
Global Aspects of Reputation and Strategic Management
Edited by David L. Deephouse
Growing tensions and disagreements over globalization, as well as the role of multinational enterprises in the global economy, and competition among countries, has made the challenge of managing reputation across national institutional environments increasingly complex. Global Aspects of Reputation and Strategic Management addresses these critical strategic issues by exploring how country-level factors influence reputation development and how reputation obtained in one context can be transferred to another. This volume of Research in Global Strategic Management addresses three broad themes - Managing a Global Reputation, National Context and Reputation, and Approaches to Reputation Measurement - and identifies opportunities for future research on global aspects of reputation and strategic management to inspire and strengthen this key area. The complexity resulting from this multi-level exploration of reputation makes illuminating reading for researchers and scholars in the areas of international business, strategy and management, as well as for practitioners wanting to develop and implement an international strategy.
Deephouse, D.L., Gardberg, N.A., & Newburry, W. (Eds.). (2019). Global Aspects of Reputation and Strategic Management (Research in Global Strategic Management, Vol. 18). Emerald Publishing Limited. ISBN: 9781787543140
Lead Self First Before Leading Others: A Life Planning Resource
By Marvin Washington
At the core of exceptional leadership is the ability to lead self. Some level of proficiency can be demonstrated by simply focusing on leading others. But to achieve transformational results, leading self is essential. Cultivating self-awareness and developing a life plan are key elements of leading self. And really, should not leaders demonstrate a level of self-mastery before leading others? It is time that leaders move to a deeper understanding of themselves as they operate within a world of accelerated change and increasing complexity. Although leadership performance is evidenced in outward results, decisions, and actions, the genesis of the leadership performance is an internal endeavor. Resiliency and ethical behavior are grounded by having a strong sense of purpose, established vision, and clear operating values. To the degree that the leader is consciously leading self, the quality of his or her leadership corresponds. Be it for good or evil, conscious leadership is powerful. This book makes plain the case for enhanced self-awareness, provides case studies and research support, presents the voices of several master leadership coaches, and most importantly...leads the reader through the life planning process.
Hacker, S.K. & Washington, M. (2018). Lead Self First Before Leading Others: A Life Planning Resource. New York, NY: Business Expert Press. ISBN: 9781947843868
Organizational Wrongdoing: Key Perspectives and New Directions
Edited by Royston Greenwood
Organizational Wrongdoing is an essential companion to understanding the causes, processes and consequences of misconduct at work. With contributions from some of the world's leading management theorists, past theories on misconduct are critically evaluated, and the latest research is introduced, expanding the boundaries of our knowledge and filling in gaps highlighted in previous studies. A wide range of unethical, socially irresponsible, and illegal behaviors are discussed, including cheating, hyper-competitive employee actions, and financial fraud. Further, multiple levels of analysis are considered, ranging from individual to organization-wide processes. By providing a contemporary overview of wrongdoing and misconduct, this book provides solid and accessible foundations for established researchers and advanced students in the fields of behavioral ethics and organizational behavior.
Palmer, D., Smith-Crowe, K., & Greenwood, R. (Eds.). (2016). Organizational Wrongdoing: Key Perspectives and New Directions. Cambridge University Press. ISBN: 9781107117716.
The Oxford Handbook of Management
Edited by Michael Lounsbury
Management - the pursuit of objectives through the organization and co-ordination of people - has been and is a core feature, and function, of modern society. Some "classic" forms of corporate and bureaucratic management may come to be seen as a prevalent form of organization and organizing in the 20th century, and in the post-Fordist, global, knowledge driven contemporary world we are seeing different patterns, principles, and styles of management as old models are questioned. The functions, ideologies, practices, and theories of management have changed over time, as recorded by many scholars; and may vary according to different models of organization; and between different cultures and societies. Whilst the administrative, corporate, or factory manager may be a figure on the wane, management as an ethos, organizing principle, culture, and field of academic teaching and research has increased dramatically in the last half century, and spread throughout the world. The purpose of this Handbook is to analyse and explore the evolution of management; the core functions and how they may have changed; its position in the culture/zeitgeist of modern society; the institutions and ideologies that support it; and likely challenges and changes in the future. This book looks at what management is, and how this may change over time. It provides an overview of management - its history, development, context, changing function in organization and society, key elements and functions, and contemporary and future challenges.
Wilkinson, A., Armstrong, S.J., & Lounsbury, M. (Eds.). (2017). The Oxford Handbook of Management. Oxford, UK: Oxford University Press. ISBN: 9780198708612
Re-Engaging with Sustainability in the Anthropocene Era: An Institutional Approach
By P. Devereaux Jennings
Re-engaging with Sustainability in the Anthropocene Era applies organization theory to a grand challenge: our entry into the Anthropocene era, a period marked not only by human impact on climate change, but on chemical waste, habitat destruction, and despeciation. It focuses on institutional theory, modified by political readings of organizations, as one approach that can help us navigate a new course. Besides offering mechanisms, such as institutional entrepreneurship, social movements, and policy shifts, the institutional-political variant developed here helps analysts understand the framing of scientific facts, the counter-mobilization of skeptics, and the creation of archetypes as new social orders.
Hoffman, A.J. & Jennings, P.D. (2018). Re-Engaging with Sustainability in the Anthropocene Era: An Institutional Approach (Elements in Organization Theory). Cambridge University Press. ISBN: 9781108628068
Work, Industry and Canadian Society
By Karen D. Hughes
Work, Industry, and Canadian Society provides a sociological introduction to the history, nature, organization, and management of work in Canada. The eighth edition expands and adds new coverage on the biggest work challenges faced now and in the future, such as Canada’s aging and increasingly diverse workforce, the work experiences of Canada’s Indigenous peoples, the rise of the app-based “gig” economy, and how technology will continue to impact future jobs and work organization. It continues to incorporate recent empirical findings, review new and ongoing theoretical and policy debates, and provide a more international perspective. As the world of work continues to change rapidly, all trends and statistics have been updated. These authors are well regarded for their teaching and research, and their years of experience are evident in this comprehensive volume on the past, present, and future of work in Canada.
Krahn, H., Hughes, K.D., & Lowe, G.S. (2020). Work, Industry and Canadian Society (8th ed.). Nelson Education. ISBN: 0176724435
Krahn, H., Hughes, K.D., & Lowe, G.S. (2015). Work, Industry and Canadian Society (7th ed.). Toronto, Canada: Nelson Education. ISBN: 9780176531935