Books
The American Retail Value Proposition: Crafting Unique Experiences at Compelling Prices, by Kyle B. Murray
The American economy is profoundly dependent on the success of its retailers and the strength of its consumer spending. Yet, how do leading retailers create value for their customers? To a large extent this has been accomplished by streamlining operations and a decades-long focus on cost cutting and price competitiveness. Today, retailers realize that they need to discover new ways to differentiate themselves and attract consumer spending. The American Retail Value Proposition provides the framework for building that differentiation and establishing a competitive advantage that goes beyond price discounting. This framework is based on more than a decade of research, including hundreds of hours of interviews with executives from the world's leading retailers, including Starbucks, Walmart, Apple, Amazon, and Lowe's. Whether you are an aspiring merchant or an industry veteran, this book's strategic framework will help you build a solid foundation for your business in today's ever-evolving retail marketplace.
Murray, K. (2016). The American Retail Value Proposition: Crafting Unique Experiences at Compelling Prices. Toronto: University of Toronto Press. ISBN: 9781442637177.
Citizen-Centered Cities, Volume I: Case Studies of Public Involvement, by Paul R. Messinger
Modern cities are increasingly involving citizens in decisions that affect them. This trend is a part of a movement toward a new standard of city management and planning-falling under the names public involvement, public engagement, collaborative governance, civic renewal, participatory democracy, and citizen-centered change. City administrators have long focused on attaining excellence in their technical domains; they are now expected to achieve an equal standard of excellence in public involvement. Toward this end, Citizen-Centered Cities provides a body of experience about public involvement that would take years for municipal administrators to accumulate on the job. The opening chapter summarizes nine challenges for public involvement, together with over sixty aspirational recommendations. Subsequent chapters provide detailed case studies illustrating these challenges for a range of projects-a new bridge, a light rail line, a highway interchange, neighborhood street modifications, urban streetscaping, bicycle routes, movement of freight, and a transportation master plan. The close government-academic cooperation required to carry out this project builds on an innovative partnership between the City of Edmonton and the University of Alberta called the Center for Public Involvement.
Messinger, P.R. (2016). Citizen-Centered Cities, Volume I: Case Studies of Public Involvement. New York, NY: Business Expert Press. ISBN: 9781606496589
CB: Consumer Behavior, by Kyle B. Murray
The second Canadian edition of CB is an innovative, hybrid-learning package that was created by the continuous feedback of our student-tested, faculty-approved process, unique to Nelson's 4LTR Press series. CB delivers comprehensive content in a visually appealing, succinct print component paired with a high-value online offering -- MindTap -- that includes an integrated eReader and a set of interactive digital tools that appeal to a wide range of learning styles and needs, all at a value-based price. This winning combination is proven to increase engagement and lead to better outcomes.
Murray, K. B., Babin, B. J., & Harris, E. G. (2017). CB: Consumer Behavior (2nd Canadian ed.). Toronto, ON: Nelson Education. ISBN: 978-0176570385
Emotions in Organization Theory, by Madeline Toubiana
Emotions are central to social life and thus they should be central to organization theory. However, emotions have been treated implicitly rather than theorized directly in much of organization theory, and in some literatures, have been ignored altogether. This Element focuses on emotions as intersubjective, collective and relational, and reviews structuralist, people-centered and strategic approaches to emotions in different research streams to provide one of the first broad examinations of emotions in organization theory. Charlene Zietsma, Maxim Voronov, Madeline Toubiana and Anna Roberts provide suggestions for future research within each literature and look across the literatures to identify theoretical and methodological considerations.
Zietsma, C., Toubiana, M., Voronov, M., & Roberts, A.E. (2019). Emotions in Organization Theory (Elements in Organization Theory). Cambridge: Cambridge University Press. ISBN: 9781108628051
Global Aspects of Reputation and Strategic Management, edited by David L. Deephouse
Growing tensions and disagreements over globalization, as well as the role of multinational enterprises in the global economy, and competition among countries, has made the challenge of managing reputation across national institutional environments increasingly complex. Global Aspects of Reputation and Strategic Management addresses these critical strategic issues by exploring how country-level factors influence reputation development and how reputation obtained in one context can be transferred to another. This volume of Research in Global Strategic Management addresses three broad themes - Managing a Global Reputation, National Context and Reputation, and Approaches to Reputation Measurement - and identifies opportunities for future research on global aspects of reputation and strategic management to inspire and strengthen this key area. The complexity resulting from this multi-level exploration of reputation makes illuminating reading for researchers and scholars in the areas of international business, strategy and management, as well as for practitioners wanting to develop and implement an international strategy.
Deephouse, D.L., Gardberg, N.A., & Newburry, W. (Eds.). (2019). Global Aspects of Reputation and Strategic Management (Research in Global Strategic Management, Vol. 18). Emerald Publishing Limited. ISBN: 9781787543140
How Institutions Matter!, edited by Joel Gehman, Michael Lounsbury, and Royston Greenwood
This double volume presents a collection of 23 papers on how institutions matter to socio-economic life. The effort was seeded by the 2015 Alberta Institutions Conference, which brought together 108 participants from 14 countries and 51 different institutions. The resulting papers delve deeply into the practical impact an institutional approach enables, as well as how such research has the potential to influence policies relevant to critical institutional changes unfolding in the world today. In Volume 48A, the focus is on the micro foundations of institutional impacts. In Volume 48B, the focus is on the macro consequences of institutional arrangements. Looking across the two volumes, there are multiple theoretical, conceptual, methodological and practical points of convergence and divergence. Overall, the volumes highlight the many ways in which institutional processes and institutional researchers can contribute to our understanding of the micro foundations and macro consequences of institutions and their impacts on a wide variety of globally pressing issues, while also identifying a variety of fruitful directions for knowledge accumulation and development.
Gehman, J., Lounsbury, M. & Greenwood, R. (Eds.). (2016). How Institutions Matter! (Research in the Sociology of Organizations, Vol. 48A). Emerald Group Publishing Limited. ISBN: 9781786354303
Gehman, J., Lounsbury, M. & Greenwood, R. (Eds.). (2016). How Institutions Matter! (Research in the Sociology of Organizations, Vol, 48B). Emerald Group Publishing Limited. ISBN: 978178635432
Institutions and Organizations, edited by Trish Reay
Institutions - the structures, practices, and meanings that define what people and organizations think, do, and aspire to - are created through process. They are 'work in progress' that involves continual efforts to maintain, modify, or disturb them. Institutional logics are also in motion, holding varying degrees of dominance that change over time. This volume brings together two streams of thought within organization theory - institutional theory and process perspective - to advocate for stronger process ontology that highlights institutions as emergent, generative, political, and social. A stronger process view allows us to challenge our understanding of central concepts within institutional theory, such as 'loose coupling', 'institutional work', the work of institutional logics on the ground, and institutionalization between diffusion and translation. Enriched with an emphasis on practice and widened by taking a broad view of institutions, this volume draws on the Ninth International Symposium on Process Organization Studies to offer key insights that will inform our thinking of institutions as processes.
Reay, T., Zilber, T.B., Langley, A., & Tsoukas H. (2019). Institutions and Organizations. Oxford University Press. ISBN: 9780198843818.
Lead Self First Before Leading Others: A Life Planning Resource, by Marvin Washington
At the core of exceptional leadership is the ability to lead self. Some level of proficiency can be demonstrated by simply focusing on leading others. But to achieve transformational results, leading self is essential. Cultivating self-awareness and developing a life plan are key elements of leading self. And really, should not leaders demonstrate a level of self-mastery before leading others? It is time that leaders move to a deeper understanding of themselves as they operate within a world of accelerated change and increasing complexity. Although leadership performance is evidenced in outward results, decisions, and actions, the genesis of the leadership performance is an internal endeavor. Resiliency and ethical behavior are grounded by having a strong sense of purpose, established vision, and clear operating values. To the degree that the leader is consciously leading self, the quality of his or her leadership corresponds. Be it for good or evil, conscious leadership is powerful. This book makes plain the case for enhanced self-awareness, provides case studies and research support, presents the voices of several master leadership coaches, and most importantly...leads the reader through the life planning process.
Hacker, S.K. & Washington, M. (2018). Lead Self First Before Leading Others: A Life Planning Resource. New York, NY: Business Expert Press. ISBN: 9781947843868
Organizational Behaviour: Improving Performance and Commitment in the Workplace, by Ian R. Gellatly
These editions offer innovative approaches to teaching Organizational Behaviour through a pop-culture approach versus the traditional, old-school, and sometimes, outdated approach. The chapters are organized around an integrative model of organizational behavior that provides students with a roadmap of the course showing them where they've been and where they're going. Chapters are tightly focused on specific topics. After describing these topics in detail, every remaining chapter links that chapter's content to performance and commitment. Students can then better appreciate the practical relevance of organizational behaviour concepts. Solidly based in contemporary research but written in a conversational style, Colquitt/Gellatly have found a way to bring organizational behaviour to students without sacrificing academic rigour or the theoretical foundations behind contemporary organizational behavior topics.
Colquitt, J.A., LePine, J.A., Wesson, M.J., & Gellatly, I.R. (2018). Organizational Behaviour: Improving Performance and Commitment in the Workplace (4th Canadian ed.). Toronto, ON: McGraw-Hill Ryerson. ISBN: 9781259654978
Colquitt, J.A., LePine, J.A., Wesson, M.J., & Gellatly, I.R. (2016). Organizational Behaviour: Improving Performance and Commitment in the Workplace (3rd Canadian ed.). Toronto, ON: McGraw-Hill Ryerson. ISBN: 9781259094279
Organizational Wrongdoing: Key Perspectives and New Directions, edited by Royston Greenwood
Organizational Wrongdoing is an essential companion to understanding the causes, processes and consequences of misconduct at work. With contributions from some of the world's leading management theorists, past theories on misconduct are critically evaluated, and the latest research is introduced, expanding the boundaries of our knowledge and filling in gaps highlighted in previous studies. A wide range of unethical, socially irresponsible, and illegal behaviors are discussed, including cheating, hyper-competitive employee actions, and financial fraud. Further, multiple levels of analysis are considered, ranging from individual to organization-wide processes. By providing a contemporary overview of wrongdoing and misconduct, this book provides solid and accessible foundations for established researchers and advanced students in the fields of behavioral ethics and organizational behavior.
Palmer, D., Smith-Crowe, K., & Greenwood, R. (Eds.). (2016). Organizational Wrongdoing: Key Perspectives and New Directions. Cambridge University Press. ISBN: 9781107117716.
The Oxford Handbook of Management, edited by Michael Lounsbury
Management - the pursuit of objectives through the organization and co-ordination of people - has been and is a core feature, and function, of modern society. Some "classic" forms of corporate and bureaucratic management may come to be seen as a prevalent form of organization and organizing in the 20th century, and in the post-Fordist, global, knowledge driven contemporary world we are seeing different patterns, principles, and styles of management as old models are questioned. The functions, ideologies, practices, and theories of management have changed over time, as recorded by many scholars; and may vary according to different models of organization; and between different cultures and societies. Whilst the administrative, corporate, or factory manager may be a figure on the wane, management as an ethos, organizing principle, culture, and field of academic teaching and research has increased dramatically in the last half century, and spread throughout the world. The purpose of this Handbook is to analyse and explore the evolution of management; the core functions and how they may have changed; its position in the culture/zeitgeist of modern society; the institutions and ideologies that support it; and likely challenges and changes in the future. This book looks at what management is, and how this may change over time. It provides an overview of management - its history, development, context, changing function in organization and society, key elements and functions, and contemporary and future challenges.
Wilkinson, A., Armstrong, S.J., & Lounsbury, M. (Eds.). (2017). The Oxford Handbook of Management. Oxford, UK: Oxford University Press. ISBN: 9780198708612
The Oxford Handbook of Management Ideas, edited by Trish Reay
Management ideas, and their associated applications, have become a prevalent feature of our working lives. While their focus is familiar, such as efficiency, motivation, and improvement, they range from specific notions such as activity-based costing, to broad movements like corporate social responsibility. This Handbook brings together some of the latest research from leading international scholars on how management ideas are produced, promoted, and adapted, and their effects on business and working practices and society at large. Rather than focusing on specific management ideas, this volume explores their key socio-political contexts and channels of dissemination, and is organized around four core overlapping themes. The first section sets out the research field in general, in terms of both an overall system and of different perspectives and research methods. The second section explores the role of different actors and channels of diffusion, including the consumers and producers of management ideas and 'new' media, as well as traditional players in the management ideas field such as consultancies and business schools. The third section focuses on specific features or dynamics of the management ideas system, such as their adoption, evolution, institutionalisation, and resurgence, while in the final section, critical and new perspectives on management ideas are examined, highlighting specific socio-political contexts and the possibility of alternative ideas and forms of critique. With a broad range of perspectives represented, this Handbook provides a comprehensive, authoritative, and enduring resource for those studying management, innovation, and organizational change, as well as for those working in the management ideas industry.
Sturdy, A., Heusinkveld, S., Reay, T. & Strang, D. (Eds.). (2019). The Oxford Handbook of Management Ideas. Oxford University Press. ISBN: 9780198794219
Re-Engaging with Sustainability in the Anthropocene Era: An Institutional Approach, by P. Devereaux Jennings
Re-engaging with Sustainability in the Anthropocene Era applies organization theory to a grand challenge: our entry into the Anthropocene era, a period marked not only by human impact on climate change, but on chemical waste, habitat destruction, and despeciation. It focuses on institutional theory, modified by political readings of organizations, as one approach that can help us navigate a new course. Besides offering mechanisms, such as institutional entrepreneurship, social movements, and policy shifts, the institutional-political variant developed here helps analysts understand the framing of scientific facts, the counter-mobilization of skeptics, and the creation of archetypes as new social orders.
Hoffman, A.J. & Jennings, P.D. (2018). Re-Engaging with Sustainability in the Anthropocene Era: An Institutional Approach (Elements in Organization Theory). Cambridge University Press. ISBN: 9781108628068
The SAGE Handbook of Organizational Institutionalism, 2nd Edition, edited by Royston Greenwood
This handbook brings together extensive coverage of aspects of Institutional Theory and an array of top academic contributors. Now in its Second Edition, the book has been thoroughly revised and reorganised, with all chapters updated to maintain a mix of theory, how to conduct institutional organizational analysis, and contemporary empirical work. New chapters on Translation, Networks and Institutional Pluralism are included to reflect new directions in the field.
Greenwood, R., Oliver, C., Lawrence, T.B., & Meyer, R.E. (Eds.). (2017). The SAGE Handbook of Organizational Institutionalism, (2nd ed.). SAGE Publications Ltd. ISBN: 9781412941297
The Structuring of Work in Organizations, edited by Michael Lounsbury
Differences in management behavior across organizations are attributed to differences in priorities and objectives or differences in the style and preferences of the individuals involved. This volume challenges this image by attending to the extra-organizational and extra-individual forces that shape and constrain how work is structured in organizations. The authors focus their attention on work within and between organizations and emphasize the ways in which the jobs are defined, the power and autonomy they engender, the opportunities that are afforded, and the constraints that are imposed, are continuously contested not only at the individual level, but also at a more aggregate and collective level. It presents new theoretical and empirical papers that examine aspects of the changing nature of jobs and work in organizations from multiple perspectives and methodologies.
Cohen, L.E., Burton, M.D., & Lounsbury, M. (Eds.). (2016). The Structuring of Work in Organizations (Research in the Sociology of Organizations, Vol. 47). Bingley, UK: Emerald Group Publishing Limited. ISBN: 9781786354365
Work, Industry and Canadian Society, by Karen D. Hughes
Work, Industry, and Canadian Society provides a sociological introduction to the history, nature, organization, and management of work in Canada. The eighth edition expands and adds new coverage on the biggest work challenges faced now and in the future, such as Canada's aging and increasingly diverse workforce, the work experiences of Canada's Indigenous peoples, the rise of the app-based "gig" economy, and how technology will continue to impact future jobs and work organization. It continues to incorporate recent empirical findings, review new and ongoing theoretical and policy debates, and provide a more international perspective. As the world of work continues to change rapidly, all trends and statistics have been updated. These authors are well regarded for their teaching and research, and their years of experience are evident in this comprehensive volume on the past, present, and future of work in Canada.
Krahn, H., Hughes, K.D., & Lowe, G.S. (2020). Work, Industry and Canadian Society (8th ed.). Nelson Education. ISBN: 0176724435