FAQs

Updates - COVID-19 & Our Facilities

  • UPDATE - Winter 2022 programs to start week of January 24

    January 20, 2022

    All previously delayed courses, programs and leagues will start the week of January 24. We’re excited to welcome you back to our programs and facilities and thank you for your patience.

  • UPDATE - Winter 2022 Programs

    January 07, 2022

    Campus & Community Recreation values the health and wellbeing of its clients above all else. To provide safe opportunities for recreation in the face of the ongoing and evolving COVID-19 situation in Alberta, we have decided to make adjustments to our winter program schedule.

  • UPDATE - December 23, 2021

    December 23, 2021

    Campus & Community Recreation continues to seek opportunities to serve our clients' health and wellness needs and to support the Government of Alberta's objective to reduce our contacts by 50%. Therefore, we would like to make you aware of new restrictions associated with the use of University of Alberta Sport and Recreation facilities:

  • UPDATE - December 21, 2021

    December 21, 2021

    As we enter the 2021 holiday season, we would like to extend our warmest wishes for a safe and healthy holiday season to all of our Campus & Community Recreation clients

  • REMINDER - November 5, 2021

    November 05, 2021

    As you are likely aware, effective November 1, 2021, all visitors to University of Alberta campuses and facilities are expected to be fully vaccinated (14 days past the 2nd dose) and must be prepared to show proof of vaccination if requested.

  • Read more

PLEASE REMEMBER

Stay home if you have a fever, cough, sore throat, runny nose, or shortness of breath or if you are a close contact of a person who tested positive for COVID-19 or has returned to Canada from an outside country within the last 14 days.

Thank you for being safe, kind, and patient. We’re in this together. We will get through it together.

» Read our latest update

How do I enter the facility?
All of our entrances are currently open and unlocked during operational hours. Please be mindful of masking and distancing protocols as you enter and move about our facilities.
What are you guidelines for Physical Distancing?

Physical Distancing — Stay at least 2 metres away from others while participating in physical activity.

Will hand sanitizer be provided?
There will be hand sanitizing stations throughout the facility. 
What do I do if I start to feel ill?

If you feel ill, please follow the University's rapid response plan. 

→ Rapid response plan

Do I need my own water bottle?
The water fountains will have bottle filling only. The mouthpiece will be disabled so please remember your water bottle.
What type of cleaner are you using?

Please contact Customer Service for information on the cleaners and disinfectants we use in our facilities.

Contact us

Will you have someone monitoring physical distancing and equipment cleaning?

Our staff will be regularly monitoring the facilities.

  • Signage/video reminders are placed around the facility,  and scheduled appointments to use our facilities will minimize numbers in common areas.