Foote Field Customer Service

Foote Field Customer Service Representative

Location: Foote Field – University of Alberta South Campus
Position Type: Casual
Time Commitment: 2 shifts per week (approximately 10 hours/week) early mornings, late evenings, and weekends

Responsibilities

• Conducts daily opening and/or closing procedures of Foote Field
• Conducts regular facility checks and enforcement of facility policies
• Processes rental and drop-in payments for Foote Field using Intelli Software
• Responds to patron inquiries regarding events and general information on South Campus
• Directs or responds to all incoming phone and email inquiries/comments
• Updating facility schedules and calendars
• Performs general office duties
• Assists with emergency responses on South Campus
• Assists with projects, daily duties as needed

Qualifications 

• High School Diploma
• Current Standard First Aid, CPR Level C and AED training is required. Expiry must not be sooner than 6 months for SFA and 3 months for CPR (required annually)
• General knowledge of track and field, football, soccer, and rugby is an asset
• Experience in Intelligenz software is an asset
• Previous customer service experience is an asset

Rate of Pay: Grade 1 - $15.39/hr, plus 4% vacation pay, 3.46% stat pay, 1.5% premium pay (U of A
Students)

Please forward a resume and cover letter to:
Mitch McKee, Foote Field and Events Supervisor
Campus and Community Recreation
Foote Field - South Campus
Email: mitch.mckee@ualberta.ca
Positions will be held open until the suitable candidates are found

We thank all interested applicants; however, only those applicants selected for an interview will be contacted.

The University of Alberta is committed to an equitable, diverse, and inclusive workforce. We welcome applications from all qualified persons. We encourage women; First Nations, Métis and Inuit persons; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression; and all those who may contribute to the further diversification of ideas and the University to apply.