Academic help includes skills, resources, advice, and supports to improve, develop, or facilitate academic performance. All students develop their academic skills as they progress through their degrees and, ideally, should access available academic resources from the start.
Generally, students should access help when they:
- start a new degree or program
- require accommodations/supports
- enter more advanced courses
- want to improve their skills and/or performance
Students may also be referred to other campus services (e.g., Student Accessibility Services, Counselling and Clinical Services, Aboriginal Student Services Centre, the University Health Centre, Office of the Student Ombuds) based on their needs.
It is normal for students to be unsure of the kind of help they need, or to feel uncertain or hesitant about seeking help. Students may not directly say they need help, but there are many ways they might communicate their desire for support. A few common indicators are: