Frequently Asked Questions

Can I book a face-to-face appointment?
Due to the current situation, we are not currently offering face-to-face appointments. All of our appointments are now offered online through our scheduling software. See below for instructions on how to make an appointment.
How do I make an appointment?

You can book an online appointment through our scheduling system (https://ualberta.mywconline.net/). If you do not have an account with the C4W yet, you need to register for one using your ualberta.ca email address. Once logged in, you can view our schedule and book appointments in advance. An online appointment is a live video, voice, and chat appointment that allows you to meet remotely with a tutor. Please read the “QuickGuide to Online Appointments” for more detailed instructions. Your tutor will also be able to help you.

How much does your service cost?
C4W services are absolutely free!
Can I submit documents before my appointment? (NEW feature)
Yes, you can. Our scheduling system now allows you to attach documents to the booking form. You may attach assignment descriptions, writing requirements, your texts, etc. However, your tutor will most likely NOT read these documents in advance. If there are technical issues preventing you from having a successful live session, your tutor will read these documents and provide feedback during the time you booked. At the end of the booked time, the tutor will attach feedback to the appointment form you created, and you will be able to access it there.
What if the schedule is full?

C4W services are in high demand and our schedule fills up quickly, so we encourage you to book quickly and early. However, if you log in to the schedule and see only red spaces, don't worry! You still have a couple of options:

  • One option is to join the drop-in list. You can chat online with Justin (our Program Coordinator) on Google Chat (chat.google.com) during our opening hours (Tuesdays - Thursdays, 1:00 - 6:00 pm MST). Search centreforwriters@ualberta.ca on Google Chat to have a live conversation. Justin can get you on the drop-in list.
  • Another option is to join the waitlist on the scheduling system located on the right bottom corner of each day’s schedule. Simply click on the waitlist and join to receive notifications when someone else cancels their appointments. If you get an email or text saying that an appointment is available, log in and book it quickly, as everyone on the waitlist will have received the same email and appointments fill up fast.
  • If you are still unable to book an appointment, you can email your papers (c4wonline@ualberta.ca) for feedback within 2 business days. Please follow instructions found here when emailing your papers.

Access the schedule now!

What if I miss my appointment or need to reschedule?

There are penalties for missed appointments and late arrivals. Please see our policies for details.

You may cancel your appointment up to 15 minutes prior to its start time through the online schedule. You may also cancel any time (even last-minute) by emailing the C4W at centreforwriters@ualberta.ca.

You can reschedule your appointment any time by using the online schedule. See "What if the schedule is full?" above for more information.

How many appointments can I book per week?
You can book two 30-minute scheduled appointments per week, and you can book up to two weeks in advance.
Can a tutor edit my essay/thesis/dissertation?

The C4W tutors can work with you to identify patterns of error in your writing--whether they are with structure, flow, argument, grammar, or anything else--and help equip you with the skills to improve, but we are not an editing service. Our tutors will not be able to fix every error in your paper.

If you are a graduate student, instructor, or professor, you may benefit from the academic copy editing service at the Academic Success Centre. This is for theses, dissertations, final capstone projects, and documents for publication.

Regardless of the services you access, it is important that you make the decisions about your writing. You, the writer, are in control after all.

What kinds of writing can my tutor help with?

C4W tutors will assist you with writing projects in any subject or discipline and at any level of scholarship. The Centre for Writers cannot assist you with take-home exams, legal documents, or assignments written in a language other than English. Here are some examples of writing projects we can assist you with:

  • Essays (literary analyses, position papers, expository essays, personal essays, etc.)
  • Lab reports
  • Technical writing
  • Creative writing (poetry, novels, etc.)
  • Thesis and dissertation chapters
  • Academic articles/journal submissions
  • Conference abstracts/proposals/papers
  • Letters of intent/application
  • Scholarship and grant applications
  • Cover letters, resumes, and CVs 
  • Presentations (Google Slides, PowerPoint, etc.)
  • and more
Are you offering any workshops at this time?
Unfortunately, workshops are currently cancelled. Please check the workshops page for more information in early September.
Are you holding Guided Writing Instruction Groups?
Unfortunately, the Guided Writing Instruction Groups are not currently offered. Please check the Guided Writing Instruction Groups page for more information in mid-August.
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