Frequently Asked Questions about the Centre for Writers

Can I book a face-to-face appointment?
Due to the current situation, we are not currently offering face-to-face appointments. All of our appointments are now offered online through our scheduling software. See below for instructions on how to make an appointment.
How do I make an appointment?

You can book a live tutoring appointment on our online schedule. If you do not have an account with the C4W yet, you need to register for one using your email address. Once logged in, you can view our schedules and book appointments in advance. A live tutoring appointment is an online video, voice, and chat consultation that allows you to meet remotely with a tutor. Please refer to “C4W Online Tutoring: A Quick Guide” for more detailed instructions.

You can also book an eTutoring appointment on our online schedule if you would like to receive written feedback on your writing. Please refer to “Peer Tutoring in Writing” for more information about booking an eTutoring appointment.

How much does your service cost?
C4W services are absolutely free!
Can I email my papers for written feedback?

Starting in the Winter 2022 term, we are no longer accepting emailed papers for feedback. To receive written feedback on your writing, you can book an eTutoring appointment on our online schedule. Select the “eTutoring” schedule before logging in. One of our eTutors will return your writing with feedback within 3 business days. Please refer to “Peer Tutoring in Writing” for more information.

Can I submit documents before my appointment? (NEW feature)

Yes, you can. When booking a live appointment, you may attach assignment descriptions, writing requirements, your writing, etc. However, these documents are for reference only. Your tutor will NOT read these documents in advance, nor will they provide feedback if you do not show up to the tutoring session. 

When booking an eTutoring appointment, you are required to attach your writing and assignment descriptions (if applicable). Your tutor will read these documents, provide feedback, and attach feedback to the appointment form you created within 3 business days. You will receive an email notification with your tutor’s feedback.

What if the schedule is full?

C4W services are in high demand and our schedules fill up quickly, so we encourage you to book quickly and early. However, if you log in to the schedules and see only red spaces, don't worry! You still have a couple of options:

  • Join the waitlist located on the right bottom corner of each day’s schedule. Simply click on the waitlist and join to receive notifications when someone else cancels their appointments. If you get an email or text saying that an appointment is available, log in and book it quickly, as everyone on the waitlist will have received the same email and appointments fill up fast.
  • Join the drop-in list if the schedule is full or you would like to have more time with our tutors. Drop-ins are limited to same-day appointments and are subject to tutor availability. To make the most use of our limited resources, a client cannot have more than THREE back-to-back appointments with the same tutor and the total tutoring time cannot exceed 2 hours (i.e., four 30-minute appointments) per day. Chat online with our Program Coordinator Justin ( on Google Chat ( during business hours (9 a.m. - 4 p.m.) to get on the list!
What if I miss my appointment or need to reschedule?

There are penalties for missed appointments and late arrivals. Please see our policies for details.

You may cancel your appointment up to 15 minutes prior to its start time through the online schedule. You may also cancel any time (even last-minute) by emailing the C4W at

You can reschedule your appointment any time by using the online schedule. See "What if the schedule is full?" above for more information.

How many appointments can I book per week?
You can book two 30-minute scheduled appointments per week, and you can book up to two weeks in advance.
Can a tutor edit my essay/thesis/dissertation?

The C4W tutors can work with you to identify patterns of error in your writing--whether they are with structure, flow, argument, grammar, or anything else--and help equip you with the skills to improve, but we are not an editing service. Our tutors will not be able to fix every error in your paper.

If you are a graduate student, instructor, or professor, you may benefit from the academic copy editing service at the Academic Success Centre. This is for theses, dissertations, final capstone projects, and documents for publication.

Regardless of the services you access, it is important that you make the decisions about your writing. You, the writer, are in control after all.

What kinds of writing can my tutor help with?

C4W tutors will assist you with writing projects in any subject or discipline and at any level of scholarship. We cannot assist you with take-home exams, legal documents, or assignments written in a language other than English. Here are some examples of writing projects we can assist you with:

  • Essays (literary analyses, position papers, expository essays, personal essays, etc.)
  • Lab reports
  • Technical writing
  • Creative writing (poetry, novels, etc.)
  • Thesis and dissertation chapters
  • Academic articles/journal submissions
  • Conference abstracts/proposals/papers
  • Letters of intent/application
  • Scholarship and grant applications
  • Cover letters, resumes, and CVs 
  • Presentations (Google Slides, PowerPoint, etc.)
Are you offering any workshops at this time?

C4W writing workshops are usually offered in the Fall and Winter semesters. Please check the workshops page for more information.

Are you holding Guided Writing Instruction Groups?
Funded writing groups for international graduate students are usually offered in the Fall and Winter terms. Please check the Guided Writing Instruction Groups page for more information.
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