What to do When You Are Feeling Unwell

If you feel unwell or sick, seek medical attention as soon as possible. You can also access the following helpful resources if you are feeling ill:

Talk to Someone

  • Talk to a health professional located either on or off campus, or/and with friends/family members who can help you find appropriate health care resources.
  • Phone Health Link at 8-1-1. This line is available 24/7, and allows you to quickly and easily access health advice or health information. A registered nurse will ask your relevant questions, assess your symptoms, and determine the best care for you.


Visit a Health Centre

The following are places where you can receive medical help:

Important note about visiting on-campus health centres: If you are visiting health centres at the University of Alberta (including the UHC and UHC Pharmacy),you will need to bring your OneCard and your personal health care card (e.g., AHCIP and/or UAHIP).

Drop-in/walk-in clinic
If you have a medical concern, you can visit medical centres without booking appointments (e.g., University Health Centre in SUB 2-200).
Registered nurse
A nurse who is licensed to practice after receiving 4 years of university-level training.
This terms refers to health professionals who assess patients and determine who should be treated first. The priority in this case is not first-come, first-serve. Instead, priority is based on the severity of the medical situation.
Additional prescribing authority
Alberta pharmacists have a unique ability to obtain this type of authority. This authority allows them to write prescriptions for certain medications (e.g., antibiotics, antidepressants, inhalers, birth control drugs, heart medications, and diabetes medications) as a way to provide ongoing patient care.
Referral health care system
This means there is more than one level of health care service where, upon assessment from a health provider, you may be referred to additional medical services. In Canada, there is primary, secondary, and tertiary levels of health care services.
Ongoing medical care
Receiving ongoing medical care means that you are receiving continuous care, and/or coming back to the same doctor as other medical issues come up. This term can also indicate that you have a designated family doctor.
Private practice
Canada's health care system is publicly funded. However, some health practitioners offer services that are either partially covered or not covered at all (as outlined in your insurance plan) because they are not "medically necessary" services (e.g., cosmetic surgery). These health practitioners have a private practice.