IT Homepage

How to Contact IT

  1. Submit a ticket to Engineering IT

    PLEASE NOTE: To log a ticket or access help files on the Engineering Helpdesk site, you need to authenticate with your engineering credentials or the default guest account. To log in with the default guest account, please use the user ID 'guest' and password 'guest', and log on to 'Local Authentication'.

    IT Homepage Login

  2. Email:

  3. Call the Engineering IT Help Desk at 780.492.8828
  4. Drop by in person to 1-300 Donadeo Innovation Centre for Engineering

Quick Links

  1. Register for Department email notices:
  2. Computer Software (CCID required - CME Students Only)
    • Polymath
    • VMGSim
    • Thermocalc
    • CES Edupack
    • Matlab - Campus wide site license obtained from
    • Submit a request to for access and installation of Ansys, Aspen, Comsol, Materials Studio, Tecplot.