DiscoverE

Policies

Email Notifications

We send out important information regarding your registration, including the welcome package, around one week in advance of your program. Please check your spam folder to ensure you don't miss this email. If you choose to unsubscribe, we will be unable to send you any information.

Promotional emails are only sent to those who specifically subscribe to them. We send only one or two promotional emails per month when new programs open for registration.

Registration and Payment Policy

Registrations are not completed and will not be processed until payment and consent forms are received. Methods of registration and payment are as follows:

  • Online registration with credit card information
  • Mail registration with credit card information or cheque*
  • In-person registration with cash, credit card, or cheque* payment

* We do not accept post-dated cheques.

The Faculty of Engineering may allocate a portion of collected registration fees to the DiscoverE Endowment Fund. These funds are invested in perpetuity and directly support future DiscoverE program costs. This has no impact on the registration fee rates set by DiscoverE.

Cancellation and Refund Policy

Registrations can be cancelled at no cost up to noon on the day that marks two weeks prior to your chosen program start date. For example, if you would like to cancel enrollment in a July 3-6 camp and receive a full refund, we require notice before noon on June 19. Cancellations during the two weeks prior to chosen program start date will be charged a 30% processing fee. No refunds will be issued for cancellations once a program is in progress.

Lunch & Snacks

Campers will need to bring their own lunches and snacks every day. Campers in grades 7-9 will have the opportunity to go as a group to SUB to purchase lunch if they desire. In order to minimize any allergic reactions, we ask that campers refrain from bringing any nut products for lunch or snack.

Sick Participants

In order to ensure the health and safety of all DiscoverE campers and staff, we reserve the right to send sick campers home. Any camper displaying flu like symptoms including headache, chills, cough followed by fever, loss of appetite, nausea, diarrhea, muscle aches and fatigue, runny nose, watery eyes and sore throat may be asked to leave camp. When symptoms are first noticed, the instructors will notify parents and disclose our sick camper policy. The camper will usually be allowed to remain at camp, likely in the sick bay for the rest of the work day until the parent/guardian can pick them up. If the camper returns to camp the following day and continues to display symptoms of a contagious flu virus, DiscoverE will phone the parent and ask them to remove the camper and withdraw from camp for the remainder of the week. If DiscoverE sends a camper home when less than half the camp week has been completed a full refund will be issued. If more than half the camp has been completed (Thursday morning and onward), a 50% refund will be issued.