Executive Education

Effective Decision-making

This one day course is part of the 3 day Decision-making and Negotiations Certificate and the 12 day Management Essentials Program. While the course is designed to be independent in nature, please consider whether maximum value can be obtained by taking it as part of a broader program.

Program Overview

Effective decision-making is central to the success of any manager. Yet the increasing pace of change, uncertainty, and complexity make effective decision-making all the more challenging. This course will offer evidence-based insight on effective decision-making across a variety of contexts, while considering approaches for overcoming bias in the decision-making process. You will explore different decision-making models (inductive, deductive and intuitive) and how individual differences and biases shape decision-making. During this course, you will be asked to apply these insights to cases and scenarios, as well as current challenging decisions you are facing.

Learning Outcomes

  • Gain greater insight into decision-making processes and use that insight to make more effective decisions
  • Analyze assumptions and biases and understand the impact these have on decision-making 
  • Assess thinking style and habits and appreciate those of others 
  • Apply decision-making models and apply them to their own scenarios in order to make better decisions
  • Investigate situations through asking better questions that foster innovation

Who Should Attend?

  • Mid-level to senior managers
  • Small business owners and entrepreneurs


Emily Block // PhD, BBA

Emily Block is a professor of strategy, management & organization at the Alberta School of Business. After 20 years in industry and academia in the USA, she brings her expertise in communications, negotiations and decision-making to the University of Alberta. She received her B.B.A. from the University of Notre Dame and her PhD from the University of Illinois. Her research has many notable publications and citations in established academic journals. Emily’s teaching philosophy is embodied by the Chinese Proverb: “Tell me and I'll forget; show me and I may remember; involve me and I'll understand.” She applies her experiential teaching style in numerous undergraduate and graduate courses at the School of Business, and is an active instructor and facilitator for Executive Education.