Executive Education

Inclusive Leadership

This 1-day course is part of the 3-day Advanced Leadership Series. While the course is designed to be independent in nature, please consider whether maximum value can be obtained by taking it as part of the broader series.

Program Overview

Diversity and inclusion are two sides of the same coin; understanding diversity considerations lays the groundwork for creating inclusive workplaces. This workshop begins with examining the role of generalizations, stereotypes and bias as we lead and motivate diverse colleagues, and arms participants with skills and strategies to not only identify these three things in themselves but identify and respond to such elements in others. You will learn to how address biases through shifting perspectives, utilizing mindfulness techniques, and applying effective self-coaching strategies. Finally, you will leave with a framework for building and leading inclusive workplaces.

Learning Outcomes

  • Identify their philosophy towards bias through a self-assessment
  • Identify their own particular biases
  • Address their own biases to build inclusive workplaces through learning and applying several techniques: switching groups, identifying self-fulfilling biases, applying behavior versus attitude
  • Techniques, and keeping diversity journals.
  • Identify the biases of others
  • Address the biases of others utilizing directed communication strategies and coaching techniques
  • Work with colleagues and direct reports to form bias-spotting peer coaching groups and partnerships
  • Outline and build a plan for leading an inclusive workplace

Who Should Attend?

  • Experienced (mid-level to senior) managers looking to enhance their ability to lead.


Shona Welsh

Shona Welsh has spent 30 years in learning, communications and change management in government, post-secondary, and the corporate sectors.  Her corporate roles have taken her around the world, most notably as head of global learning for an engineering and construction firm with operations in five countries. She is now a consultant with numerous international clients with whom she focuses on innovation, disruption and intrapreneurship as well as on coaching leaders in effective speaking (The Leadership Voice™) and employee communications.

Shona is a graduate of the University of Alberta (BA – English), she also holds a Master’s Degree specializing in Workplace Learning (University of Calgary), is a Certified Corporate Coach (CCC), and a Certified Human Resources Leader (CHRL).