This session is a part of our 13-day Management Essentials Program. While this session is independent in nature, maximum value can be obtained by taking the full program.
 Dates   Duration   Location   Investment
 TBD  2 days  Edmonton   $1,500 +GST
 May 23-24, 2018   2 days   Calgary   $1,500 +GST
Fees include all program materials, breakfast, lunch and refreshments.

Negotiating is a skill that must be learned by all managers. Master proven techniques to communicate and use power effectively during negotiations.

We all negotiate countless times a day to resolve conflicts, client problems or differences of opinion. But few of us have taken the time to think about what we are doing when we negotiate and how we could improve. In two highly-interactive days of learning, you will analyze your own negotiating style, develop a practical understanding of effective negotiating behaviours, and improve your ability to plan and conduct successful day-to-day negotiations in every situation.

Program Highlights

  • Develop a practical understanding of four key negotiations processes using current models 
  • Create win/win outcomes with other parties
  • Maximize negotiating effectiveness using strategic, systematic, rational and analytical approaches
  • How to lay the groundwork for productive negotiations 
  • Identify your strengths and weaknesses as a negotiator
  • Analyze the strengths and weaknesses of the other negotiator(s)
  • Plan for successful negotiations by setting appropriate goals, defining the issues, and gathering necessary background information
  • Select negotiating strategies and tactics which are appropriate in the situation 
  • Communicate, persuade and use power effectively during negotiations 
  • Recognize when third party assistance would be helpful 
  • Deal effectively with cultural differences in negotiations
  • Continually evaluate and improve your ability to negotiate effectively

Who Should Attend?

  • General manager or business manager
  • Division manager
  • Training, HR or industrial relations specialist
  • Business director
  • Project manager, team leader or supervisor
  • Branch or senior manager
  • Public sector manager
  • Development manager 
  • Regional, national or international manager