Although my graduate academic preparation is strongly concentrated in the fields of organizational behaviour and theory, my research interests focus on better understanding the seminal contribution that human resources play in creating high performance health care organizations and health systems. I have conducted research in healthcare organizations and with healthcare employees investigating the implementation of: high-involvement work systems, employee engagement programs, the impact of organizational change and restructuring on physicians and nurses, organizational climate and culture, and have conducted research investigating intellectual, social and human capital in healthcare workplaces.
I employ a broad array of methodological approaches in my research, although many utilize survey methods and quantitative analysis. Most of my research studies focus on exploring how organizational and health system performance can be enhanced through the effective management and development of people at work.
My research has been widely published and has been presented at many national and international conferences. I consult with a number of key stakeholders and health policy makers, including Health Canada.