Business Analysis

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Change has always been a constant—but never as fast as now. Technologies grow old at light speed, the advance of globalization erases traditional borders, and companies are faced with new challenges every day. Business analysts help organizations keep up with this quickly evolving environment by identifying what needs to change for a business to thrive.

Covering the entire organization or focusing on specific projects and programs, the business analysis practitioner articulates problems and recommends solutions that are often technology-based but also involve changes in strategies, processes, and policies.

The Business Analysis Professional Citation from the Faculty of Extension, University of Alberta provides students with a valuable set of knowledge and skills needed for this profession, covering topics such as enterprise analysis and architecture, interface and data design, solution verification and validation, requirements elicitation, and scope management.

Business Analysis program helped Suzelle embark on a new career path
“The flexibility of the schedules is perfect: for most classes, you can decide which works for you the best.”


Program at a Glance

Program structure

6 courses needed to graduate.

Location & Format

Classes held in downtown Edmonton.


½ to 2 years of part-time study.


Aimed at professionals in the areas of business and information technology, the Business Analysis Professional Citation will be of benefit to business managers, system administrators, system analysts, project managers, and professionals dealing with change management projects within their organizations. Learners in this career-enhancing program come from all sectors: government, industry, not-for-profit organizations, and small to large enterprise.

Program Plan

This part-time program is comprised of six core courses. Each course is either 14 or 21 hours in length, for a total of 105 instructional hours. Most students choose to complete this program within six months to two years.

A cumulative grade point average of at least 2.0 is required to obtain the citation.


It is highly recommended that courses are completed in the following order:

Business and Strategy Analysis

Requirements Elicitation and Management

Analyzing the Information, Processes, and Workflow

Communication Success Factors

Solutions, Design, 
and Testing

Implementation: Deployment, Training, 
and Closure


Upon completion of the Business Analysis Professional Citation, you can receive credit in the Management Development Certificate program or the Information Technology Management Certificate program for two elective courses. For further information, contact our program office at 780-492-5066.

Qualifications & Admission

Enrolling in the program is a requirement if you want to obtain the citation. You may apply for admission as you start your studies or, if you prefer, after you have taken one or more courses.

We are open to students with a variety of educational and professional backgrounds. Our expectation is that you have a commitment to learn and achieve your continuing education goals.

This program is currently open for enrolment—apply now!


  1. Click on the ‘Apply now’ button below to download the Application for Program Admission form.
  2. Submit your completed application, along with a $100 admission fee.

Tuition & Fees

  • A one-time application fee of $100 is required for admission into the program.
  • Tuition is paid on a course-by-course basis as you register for your classes; courses are GST-exempt.
  • Materials are included in course fees.
  • Corporate registration available: please call 780-492-5066 for details.
  • This program is eligible for the Canada-Alberta Job Grant.

Courses Offered

You can register for a course without enrolling in the program. If later you decide to apply for the full program, the course(s) you’ve taken will be applied toward your citation.

Register online or by phone at 780-492-3116 (toll-free 1-800-808-4784). You may also register by mail, fax, or in person.

Classes are held at Enterprise Square, downtown Edmonton, Alberta.

Course schedules are also available in printer-friendly PDF format.


    Talk to us for additional details: call the Business and Leadership Programs Office at 780-492-5066 or send us an email.


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