Current Students

Bear Tracks

Bear Tracks is the University of Alberta’s online service that provides students, applicants, employees, and instructors access to their personal information in a safe and secure manner. This includes financial information, class fee assessments/confirmations, tuition tax receipts, grades, and (for students admitted into a program) academic requirements. Additionally, Bear Tracks allows you to update your personal information.

You can log onto bear tracks at

Please see the user guide and additional resources.


Faculty of Extension learners in fully online or blended courses use eClass, the University of Alberta’s eLearning management tool, to access their course content and connect with fellow learners and instructors.

If you are new to online learning, please consider participating in the eClass Orientation.

Additional information can be found on the eLearning Resources Website at: eLearning Resources

University Email Correspondence

We use the email account to communicate important information and notices about your studies. 

You will be automatically assigned a email account as soon as you register in your first course at Extension

All administrative communications will be sent to your email, including:  
  • registration confirmation 
  • course work communication and messages from instructors 
  • grade notifications (if you have set the notification function in Bear Tracks) 
  • other important news and announcements about your program and classes

Current Students FAQs

  • Am I eligible for graduation?

    Students should note they will be obligated to meet program requirements in effect at the time of applying for graduation before your program will be conferred.

    Students must obtain a cumulative program GPA of 2.0 to be in acceptable Academic Standing for graduation. Those students who do not meet this requirement should contact their program to discuss further options.

    In cases where more than 24 months have elapsed since the last registration in a Faculty of Extension program and the student wishes to graduate, the student will be required to contact the program office before applying for Graduation.  

    For more details about Graduation and Convocation, please visit our Graduation page.


  • Do I have access to the CAPS career centre?

    Yes. Extension students have access to a variety of resources both online and in our centres to assist you in successfully managing your career and navigating your work search. Whether you are looking for quick tips or more extensive support and guidance, we can help.

    For details and further, visit Career Resources.
  • Do I have access to UAlberta gym facilities?

    ONEcard is used to access athletics and recreation facilities on campus including the locker rooms, pools, fitness centre, climbing centre, and campus recreation.

    For details and further information, visit the full list of Access to Buildings.

    Current Extension students are eligible for the UAlberta ONEcard (your campus photo ID) for a fee of $15.

  • Do I have access to UAlberta Libraries?

    Your UAlberta ONEcard provides access to the University of Alberta library system.

    The ONEcard provides the following additional privileges beyond those offered by the TAL and External Borrower card:

    • Membership term: 5 years

    • Discount on inter-library loan fees ($5/item instead of $35/item for TAL/External Borrower)

    • Borrow 30 items from UAL collection

    For details and further information, visit UAlberta Libraries.

    Free access to eResources:

  • How do I receive the ETS 10% discount for Extension students?

    Students at the Faculty of Extension are eligible to receive a 10% discount for an Edmonton Transit System adult pass.


    To receive your 10% discount, visit Edmonton Tower with your UAlberta OneCard and your fee schedule (printed or digital).


    The Edmonton Service Centre is the location for permits, passes, payments, licences, and more. Located across from Rogers Place on the 2nd floor of Edmonton Tower at 10111 104 Avenue.

    The Faculty of Extension is conveniently located above the Enterprise Square/Bay LRT station, and is within walking distance of many major downtown bus routes.

  • How do I use the Safe Walk service?

    The Faculty of Extension offers a free walking service to your car or transit stop for students, staff, and instructors.

    This service is available at the Security Desk on the main floor of Enterprise Square and is available 6–11pm. Outside of those hours, special arrangements can be requested with a minimum one hour notice.

  • Where can I find parking around Enterprise Square?

    There is plenty of parking within a few blocks of Enterprise Square, including the YMCA underground parking (10211–102 Avenue, 1/2 block north of Enterprise Square) and Park 103 (10040 103 Street, 1/2 block south of Enterprise Square).

    More about parking can be found on our Parking Page.

  • Will I be notified if a course is cancelled?
    Faculty of Extension reserves the right to cancel courses due to insufficient registrations. We will make every effort to inform you of cancelled classes. Please ensure your address, phone number, and email is kept current on your file (log into Bear Tracks to update your contact information). Notices of course cancellations are sent to your UAlberta email account.