Faculty and Staff

Assistance Programs

The University's Assistance Programs provide psychological counseling, along with a wide range of work life and well-being services. In addition to counseling, the program offers access to nutritional, legal and financial consultation, services of a personal trainer, e-learning courses, health and wellness resources, and work life services.   

All services provided through the Assistance Programs are held in the strictest of confidence.

U of A Counseling Model

The University of Alberta, in collaboration with Homewood Health, has developed a counseling model designed to meet client-expressed needs in a responsive and respectful manner, using solution oriented therapies. Within this client focused, strength based-counselling approach, the client is treated as a unique individual with a set of personal resources and competencies which, once mobilized, will help him or her to cope with the problematic situation. Through goal setting, skill and strategy development and identification of resources, individuals and families are assisted in making and maintaining meaningful change.

Our commitment to evidence-based clinical care is grounded in our model of solution oriented, client driven therapies. Our model helps people change by focusing on solutions rather than on the origin of problems and promotes the activation of the individual’s strengths. Unlike many other ‘talking treatments’ focused on the causes of the client’s distress or symptoms, solution oriented therapies focus on the ‘here and now,’ and look for ways to improve the client’s state of mind in the present. Our approach identifies thoughts and beliefs that might be unhelpful and unrealistic, and gradually moves individuals toward new ways of behaving, reframing and reacting.

We want to hear from you!

Tell us about your experience with the EFAP program. Take the new client experience survey now!

Your comments and suggestions on Assistance Program services are valuable in helping us better meet the needs of staff members and their dependents. Organizational Development, Equity and Health welcomes your feedback.

Assistance Programs

  • Employee and Family Assistance Program (EFAP)

    ALL University of Alberta faculty and staff have access to services through the EFAP services. Access to services for dependents is contingent on those who are covered under the University's Supplementary Health Care Plan.

    To view the services covered within the program, please choose from the options below.

    All services provided through the EFAP are held in the strictest of confidence.

    View the EFAP service overview

    View a list of Clinician Profiles

    View a list of Frequently Asked Questions

  • Graduate Student Assistance Program (GSAP)

    The GSAP has been designed to assist all graduate students to:

    • provide immediate assistance in times of crisis help in dealing with depression, anxiety, fear, addictions and other personal health issues
    • support you through life stage transitions (e.g. marriage, career, bereavement),
    • prevent problems from becoming overwhelming,
    • provide support and advice for achieving your health goals and obtaining new heights of well-being.

    All current graduate students have access to the GSAP services.

    View the GSAP service overview

    View a list of Clinician Profiles

  • Postdoctoral Fellows Assistance Program (PDAP)

    From time to time, we all have to deal with difficult or stressful events. Most of the time, we handle these personal challenges fairly well on our own. However, at other times our personal problems can become significant enough that they begin to interfere with our effectiveness, happiness and safety at work or home.

    The Postdoctoral Fellows Assistance Program at the University of Alberta has been designed to help deal with these issues. The PDAP provides completely confidential, professional counseling for a broad range of personal and family problems. While the program can be used for crisis intervention, the ideal time to use the services is early on, before the problems become so difficult that they put you at serious risk.

    Postdoctoral Fellows at the University of Alberta and their eligible dependents can access the full range of services directly and at no cost. A referral is not needed to make an appointment – simply contact Homewood Health directly.

    View the PDAP service overview

    View a list of Clinician Profiles