Injury and Illness

What to do if you’re sick or injured

  • If you feel unwell, stay home. Review information about sick leave.
  • Contact your supervisor and advise them you’ll be away. Keep them informed. 
  • If you are experiencing COVID-19 symptoms, complete the COVID-19 self-assessment provided by Alberta Health Services (AHS). Review the COVID-19 procedure for sick employees. If AHS’ testing confirms that you have COVID-19 diagnosis, follow their instructions and advise your supervisor as required for illness leave. A medical note from your doctor is not required. Read more about working during the pandemic.
  • If you have had work-related injury or illness, please view our work-related injury page for more information and forms.
  • If you need mental health support, please review our staff resources and contact our Employee and Family Assistance Program at 780-428-7587.
  • Support staff:
    • If you’re sick or injured for more than three consecutive work days, provide a physician’s note to your manager. The note should indicate that you are unable to attend work due to illness and the duration of the illness.
    • If you have used more than 10 casual illness days in a calendar year you must provide a physician’s note for every absence due to illness or injury.
    • If you’re away for more than 10 consecutive work days, keep your manager informed. Your manager will complete a referral form to notify Homewood Health of your absence. Review the sections below about medical documentation and consent. If you’re comfortable providing consent for Homewood Health to communicate directly with your physician, fill out Support Staff Consent for Release of Health Information form and bring it to your physician’s office. Have your physician complete the Medical to Support General Illness Benefits form. If you’ve filled out the consent form, your physician’s office can fax the medical and consent forms, your medical documentation and their associated invoice (if applicable) to Homewood Health at 780-429-1747. If you haven’t filled out the consent form, you will need to fax the information to Homewood Health. A Homewood Health Support Consultant will contact you by phone or email within 48 hours of receiving notification of your absence. 
  • Academic, management and professional staff: If you anticipate being away for more than 20 consecutive days due to sickness or injury, notify your department chair or manager. They will complete a referral to notify Homewood Health of your absence. Review the sections below about medical documentation and consent. If you’re comfortable providing consent for Homewood Health to communicate directly with your physician, fill out the Academic Staff Consent for Release of Health Information form and bring it to your physician’s office. Have your physician complete the Medical Certificate. If you’ve filled out the consent form, your physician’s office can fax the medical and consent forms, your medical documentation and their associated invoice (if applicable) to Homewood Health at 780-429-1747. If you haven’t filled out the consent form, you will need to fax the information to Homewood Health.
  • A Homewood Health Support Consultant will contact you by phone or email within 48 hours of receiving notification of your absence. The consultant will work with you through your medical treatment and recovery.  The Homewood Health Support Consultant will coordinate your resumption of work if your doctor releases you to work your regular hours and duties. A U of A return to work consultant will be assigned to assist you in returning to work if your doctor recommends returning to modified hours or duties.
  • Regularly communicate with your Homewood Health Support Consultant during your absence and provide them with medical information as required. You are required to maintain contact with your Health Support Consultant throughout your recovery and return to work.
  • Actively participate in your recovery by collaborating with your health providers and Homewood Health Support Consultant, including attending appointments and following their treatment recommendations. 
  • Work with your U of A return to work consultant to develop a plan to return to work. If you haven’t fully recovered, temporary modifications may be made to your duties and/or hours to support your recovery and welcome you back to your work. If you decline a suitable modified-work offer, your illness leave benefits may end.
  • Return to work as soon as you’re able to. Advise your supervisor or manager, as well as your U of A return to work consultant, when you’re able to return to work.

If your illness/injury is prolonged, you may be eligible for the University of Alberta long-term disability plan, and the Canadian Pension Plan Disability Pension. Contact a U of A return to work consultant at recovery@ualberta.ca to learn more.

Services to support your recovery and return to work

Return to work consultants

Human Resource Services return to work consultants help staff make a plan to return to work after an illness or injury. 

Homewood Health

The University of Alberta partners with Homewood Health to help ill or injured staff recover and continue to work, by providing access to resources, rehabilitation or other services. As a University of Alberta staff member, you are eligible for health recovery support services from a Homewood Health Support Consultant. 

Your consultant can coordinate and often expedite access to rehabilitative and assessment services sooner than a physician referral. When working with the consultant, many of these costs may be covered by the University. 

A self-referral can be initiated with Homewood Health by reaching out to them anytime at rtwsreferral@homewoodhealth.com and requesting assistance. Include your name, phone number and department. We do not recommend you provide medical information via email. 

Homewood Health holds medical information on a secure site and server separate from the University of Alberta. Homewood Health meets all provincial and federal privacy legislation for the protection of personal health information.

Consent for release of health information

You may consent for Homewood Health to communicate directly with your physician, otherwise, you’ll be responsible for faxing information from your physician to Homewood Health and seeking clarification from your physician if necessary. Call Homewood Health at 519-824-1010 ext. 2443 if you would like to discuss consent before your provide it. If you consent, fill out either the Support Staff Consent for Release of Health Information or Academic Staff Consent for Relase of Health Information form and bring it with you to the physician.