Family Medicine

Quality and Safety in Family Practice and Primary Care

The teaching practices of the Department of Family Medicine University of Alberta demonstrate a commitment to quality and safety and quality improvement by ongoing engagement in activities such as using ‘evidence-informed’ medicine and clinical decision-support tools to guide shared decision making with patients and families. These practices engage in performance measurement and improvement, measuring and responding to patient experiences and patient satisfaction, and practicing population health management. They regularly document near crashes/ good catches (aka close calls) and significant events in the day to day running of a practice. Sharing robust quality and safety data and improvement activities publicly is an important marker of a system-level commitment to quality and safety.
A stronger emphasis on primary care/family practice patient quality and safety research is important because the overwhelming majority of healthcare is delivered outside hospitals, in primary care settings in the community.

View the Quality and Safety in Family Practice/Primary Care Educational Objectives