HR Operations

HR Operations provides centralized expertise supporting the financial and administrative functions of the HRS portfolio. The unit provides timely and accurate service, supports and guides activities related to personnel, finance, space & facilities and communications.

HR Operations implements and coordinates transparent procedures and processes, helping to create an environment for HRS that is collaborative and facilitates decision-making that continues to be informed, collegial, effective and efficient. Working collaboratively with other units within HRS, HR Operations builds administrative consistency and continuity within the portfolio to ensure the provision of seamless, client-focused service.


  • Provides "People support" to HRS related to recruitment, appointments and termination of staff
  • Ensures new hires are provided with the appropriate support and tools they need (e.g., computer, keys, telephone, directory, security access, PeopleSoft access, benefits meeting)
  • Responsible for the efficient and effective management of space and facilities across the HRS portfolio
  • Provides positive, client-focused delivery of service as first point of contact for telephone inquiries and walk-ins

Communications & HR Culture

  • Leads the development, implementation and evaluation of the HRS communication strategy
  • Develops targeted communication, education and promotion of HRS services to support and enhance the reputation of HRS
  • Manages the production of HRS publications and plans, develops, monitors and evaluates various communication channels (e.g., HRS Website, HRS News Blog, Terrace, Hiring & Managing Newsletter)
  • Works in collaboration with HRS staff to develop communication plans and messages for targeted audiences
  • Develops and maintains communication resources to support effective, and consistent communications. (e.g., Style guide, editorial calendar, boilerplate, templates)


  • Develops and maintains operating and institutional budgets
  • Processes payments in accordance with University policies and procedures, and reconciles accounts
  • Responsible for timely and accurate monitoring and quality control of all general ledger reconciliations related to pay and benefit remittances and liability accounts
  • Administers institutional programs such as PER, HRDF, CPD, and Relocation
  • Provides information and support for audit practices as they relate to operating, institutional, benefit accounts and corporate credit cards


  • Provides records management and FOIPP legislation for U of A personnel files, including records retention, disposal and archival transfer, and imaging and scanning