Applying to Interim Staffing Solutions

Unfortunately, this program is closing on October 30, 2020, as HRS refocuses priorities.

Thank you very much to the staff and managers who have participated in and supported the program for many years.

We recognize that the closure of the ISS program may present difficulties in securing temporary staff support. Human Resource Services is committed to supporting departments with the casual hiring needs. If additional recruitment support is needed throughout this transition, please reach out to discuss solutions we can support you with:

Interim Staffing Solutions (ISS) is a temporary staffing program serving the University of Alberta. We’re hiring for roles such as administrative and executive assistants, receptionists, file clerks, financial assistants, special event assistants, data entry and general office clerks.

Possible duties include:

  • answering phones
  • greet incoming guests
  • data entry
  • filing
  • calendar management
  • arranging catering
  • taking and distributing minutes
  • booking rooms
  • preparing agendas
  • coordinating travel plans
  • organizing mail outs
  • event planning
  • financial transactions (AP/AR, credit card reconciliations, handling claims, keying payroll, processing General Ledger redistributions, etc.)

Who we are looking for

We seek applicants with a good combination of the following knowledge, experience, skills and abilities:

  • Post secondary education coursework is preferred (Accounting Certificate, Office Assistant, Business Administration Diploma); minimum high school diploma
  • 1-2 years of previous work experience in an office environment
  • Intermediate proficiency with Microsoft Office and Google applications
  • Student advising experience
  • A minimum typing speed of 45 words per minute desired
  • Familiarity with standard office equipment (phone, computer, photocopier, etc.)
  • Excellent interpersonal and communication skills (written and verbal)
  • Demonstrated professionalism and customer service/client support skills
  • Strong organizational skills,detail oriented and able to work well under pressure
  • The ability to multitask, prioritize and work with varying degrees of independence
  • Adaptability to changing work environments and the ability to conform to standards established by varying departments
  • The ability to work with a diverse group of clients from senior management, faculty, staff, students, suppliers, etc.
  • A willingness to upgrade skills when required

Advantages of becoming an ISS employee

ISS employees are entitled to a number of services and resources including:

  • Access to the Employee and Family Assistance Program (EFAP)
  • University of Alberta ONEcard, which gives you access to services such as the Van Vliet Fitness Centre, libraries and the staff LRT transit program
  • Access to an annual training allowance for job-related courses to enhance skills and abilities
  • Representation by the University of Alberta Non-Academic Staff Association (NASA)

ISS employees also gain valuable experience on campus with exposure to a wide variety of academic and administrative units. It’s a great way to get your foot in the door, as many ISS employees find permanent work at the U of A.

The hourly rate of pay will vary depending on the duties and responsibilities of each assignment.

How to Apply

If you are interested in being a part of the ISS program, please complete and submit the following to