Administrative Clerk

Administrative Clerks perform a variety of routine tasks within clearly defined procedures; decisions are made regarding the set-up, sequencing and priority of tasks.

Duties of an Administrative Clerk may include, but are not limited to:

  • Providing reception for an area; directing visitors and responding to or redirecting telephone, in-person or e-mail inquiries
  • Providing administrative and research support for one or more Principal Investigators/Professors or Administrators
  • Providing general information to students, staff and/or the general public
  • Processing and tracking financial transactions (travel expenses; credit cards; reconciling invoices and billing)
  • Processing payroll
  • Ordering and maintaining supplies
  • Processing and delivering mail; preparing large mail outs; sending courier packages
  • Sorting and filing of materials
  • Assisting with special events (i.e. invitations; room bookings; catering)
  • Ensuring office equipment such as printers/copiers are maintained
  • Updating department website
  • Providing meeting support including preparing necessary materials and invitations
  • Scheduling appointments
  • Performing data entry
  • Typing and formatting correspondence, manuscripts and other related documents

Note: When assessing the level of positions, the following elements are taken into consideration: the work described; the context in which the work is done; the organizational structure; and comparable positions on campus.

Sample – Receptionist – Position #2509 (Grade 5)

Sample – Faculty Services Assistant – Position #1581 (Grade 5)

Sample – Records Technician – Position #14897 (Grade 5)

Sample – Administrative Clerk – Position #1193 (Grade 6)

Sample – Administrative Assistant – Position #15215 (Grade 6)