In this section you will find information on:
- Interview Scheduling and the Environment
- Elements of a Good Selection Interview
- Skills Testing and Certification
Interview Scheduling and the Environment
- Ideally, schedule the interviews within a week or two of the posting close date
- Plan for a maximum of six interviews per day; allowing 1 hour per interview with 10-15 minutes between interviews to debrief and record assessment information
- Secure a confidential, professional interview location and ensure there are no interruptions
- Configure the furniture in the interview room in a way that will enhance dialogue and interaction (e.g. a round table)
Elements of a Good Selection Interview
Opening the Interview – Establishing Rapport
The first step in welcoming the candidate is introducing the members of the panel and providing a brief description of the interview process including the time allotted for each interview. Since the candidate will/should be doing most of the talking this will give the Interview Panel a sense of a candidate’s communication skills and time management. The best information is obtained when the applicant is relaxed, and a few moments of small-talk will help to create a comfortable environment.
It is common that both interviewer and candidate are nervous; however, thorough preparation will make a difference for both parties. Also, be careful not to fill silences by talking too much since the aim of the interview is to draw information from the candidate.
During the Interview - Sticking to the Plan
The bulk of the interview will consist of the planned interview questions. Ask probing or follow-up questions when clarification or more information is required from the initial response. Actively listen, observe, avoid leading questions, and allow sufficient time for candidates to formulate responses.
Maintain control of the interview and encourage candidates who speak too little to go into further detail and if a candidate talks too much, interject to remain on schedule.
Closing the Interview
Ask the candidate(s) if they have any questions. Keep in mind that the interview is a two-way evaluation process; candidates are entitled to information that will assist them in assessing whether the position and/or department is right for them.
In closing, be sure to outline the timelines for the final selection decision, ask when they would be available to start work, and what their salary expectations are (e.g. where they see themselves fit on the salary scale).
A list of references should be requested at the end of the interview. Be sure to review the list to ensure that appropriate types of references are included (e.g. no personal references) and to also have the candidate sign the Consent for Collection and Verification of Information.
All interviews require careful preparation if they are to be successful. Each candidate should leave with a sense of being treated respectfully and having had the opportunity to give of their best.
Skills Testing and Certifications
For positions where a specific level of proficiency, technical skill or knowledge is a critical job requirement, candidate testing is encouraged as a means of providing another method of evaluating candidate skills. Testing should be conducted after the interview and all candidates should complete the same exercise. Contact Recruitment Services for additional information.
Departments can request a candidate(s) provide documentation of certifications or credentials that are required for the position. Examples include a current driving abstract; specific training; education credential; or a criminal records check.