Bear Tracks and Campus Solutions Upgrade Coming this February

We are excited to announce that we’re upgrading Campus Solutions and Bear Tracks at the end of February 2021. This upgrade will modernize the look and feel, simplify navigation and introduce mobile responsive design.

When will the transition to the new versions of Campus Solutions and Bear Tracks happen?

Between February 26 2021 and March 1 2021 inclusive, the project team will complete the process to move to the new version of Campus Solutions and Bear Tracks. Both Bear Tracks and Campus Solutions will be unavailable over this period, and available once more on March 2, 2021.

Once Campus Solutions and Bear Tracks are available, a message will go up under “Announcements” for Bear Tracks, and Campus Solutions users will receive an email indicating that the system is available.

Do I need to do anything to prepare for this change?

What you can do to prepare for the change is dependent on your role and how you use Bear Tracks and Campus Solutions:

Active Campus Solutions Users: If you actively use Campus Solutions to perform transactions and find information, visit the Campus Solutions 9.2 Upgrade - Training and Support page to find out more about the changes.

Students: Review the Undergrad and Grad Student Toolkit and the Bear Tracks Upgrade website. These resources provide important information for students.

While most of the changes for students are related to look and feel, there are a few things that students should be aware of as the University moves to the new version of Bear Tracks.

Staff: Staff who mainly use Bear Tracks to access HCM Self-Service and to maintain their personal profile information will see a change to the look and feel of their Bear Tracks homepage. See the General Employee Primer for more details on how you’ll be affected.

Instructors: The elements of Bear Tracks that instructors use are not changing significantly. There will be minor changes to the system look and feel and the introduction of a “tile” to collect all instructor related menu items into one place. See the Instructor Primer for details on what the change will look like?

What will the new versions of Bear Tracks and Campus Solutions look like? What are the key changes?

Bear Tracks Student Home Page

When a student logs in to the new version of Bear Tracks they’ll see the homepage below. Each of the squares (tiles) in the homepage goes to a collection of pages that relate to that function. The pages have been grouped together based on student feedback.

Desktop View

The homepage and high value student pages will resize to a mobile device when a student opens Bear Tracks on their phone. You can see the view of the student homepage on a mobile device below. There are some pages that will not resize to a mobile device however. The decision to make a specific Bear Tracks page mobile device friendly was made based on student feedback.

Mobile View

New Class Search

In the new version of Bear Tracks, a keyword search function has replaced the former Class Search. Search results will be returned based on matches with information in the Subject, Description and Long Description. The new search function also includes the ability to filter search results based on Subject, Course Career (graduate/undergraduate), Number of Units and Class Meeting Days. This should improve the flexibility of the class search.

WorkCenters

A WorkCenter is a navigation tool that allows you to access different pages related to a specific process in one place without having to hunt and peck throughout the system. The example we have below shows the pages, reports and queries you can access from the Student Advising and Class & Exam Scheduling WorkCenters. A collection of WorkCenters will be delivered with the new version of Campus Solutions; the menu items, reports and queries that fall under each WorkCenter were determined based on staff feedback.

Staff Homepage
staff homepage preview

Student Advising WorkCenter
student advising preview
(Name data and other personal information is masked in this screenshot.)

To see what a WorkCenter looks like in more detail, see 3:06 - 4:28 of the Staff Navigation Overview Video Demo

There are other changes, beyond what we’ve shown here. If you want to learn more go to the Campus Solutions 9.2 Upgrade Website.

Student Services Center
The Student Services Center will continue to exist in the new version of Campus Solutions, however the format will not match the format of the pages that the student sees in Bear Track. Nonetheless, all of the information that the student sees in Bear Tracks will continue to be available in the Student Services Center.

Security
All Campus Solutions and Bear Tracks users should continue to have the security access they need to complete their job. However, how security and access in Campus Solutions is set up has changed. We are doing detailed testing to ensure you have the access you need, but we anticipate there will likely need to be some adjustments made after Go Live.

This change in how security is set up will make it simpler to understand what Campus Solutions access a particular person needs in the future.

When will the transition to the new versions of Campus Solutions and Bear Tracks happen?

Between February 26 2021 and March 1 2021, the project team will complete the process to move to the new version of Campus Solutions and Bear Tracks. Both Bear Tracks and Campus Solutions will be unavailable over this period.

Once Campus Solutions and Bear Tracks are available, a message will go up under “Announcements” for Bear Tracks, and Campus Solutions users will receive an email indicating that the system is available.

Where can I find more information?

You can find more information about the changes using the following resources:

Overarching Changes

Websites:

If you have questions pertaining to the impact to staff and employees please contact Graeme Alm (galm@ualberta.ca) or Gail Breum (breum@ualberta.ca).