Web Surveys

In support of the University of Alberta’s research, administration, and teaching and learning, TSQS offers online survey services to the UAlberta community and external institutions.


TSQS currently holds two survey tools, Qualtrics and Remark. In agreement with the researcher/stakeholder of the project, the survey tool deemed most appropriate will be used. Both survey tools comply with the University of Alberta’s research and data management policies.

To have a survey created and administered by TSQS, please contact us at web.surveys@ualberta.ca.

To create a general survey, the following information is normally required:

  • A Word or PDF file that illustrates the design of the survey, including administrative text, questions, and branching.
  • Logos and images (.jpg format).
  • Project timeline,including start and end date of the project.
  • An indication of whether the response file should be returned in Excel or in SPSS format. (This should be indicated before we set up the survey.)
  • Research Ethics Approval project review.
  • Information and Privacy Office use of private information review.
  • Name of principal investigator (UAlberta researcher) or project stakeholder.)
  • An Excel file that contains a list of email addresses of potential participants. We will augment this list with unique passwords to ensure that only the intended audience responds to the survey, and that each participant submits only one set of responses.
  • A speedcode to recover our charges.

TSQS will keep a backup of the survey instrument (to re-use in longitudinal studies) and data for 5 years. All contact information (names and emails) will be destroyed once the project is concluded.

Qualtrics Surveys

Qualtrics is a web-based survey tool which allows users to build, distribute, analyze, and report online surveys. Qualtrics enables collaboration and reporting in real-time, as well as exporting data in multiple formats including .csv, SPSS and TXT files.


  • Create new projects and determine the question display and behavior.
  • Over 20 question types ranging from multiple choice (single and multiple responses), to text entry, drill down, group and rank, and interaction with images.
  • Add question-based logic and survey flow elements.
  • Manage quotas and authenticators to control who can complete your survey.
  • Incorporate scoring, math operations, and custom validation to automatically evaluate your collected responses.
  • Survey experience can be delivered in several languages.
  • Upload, edit, and sample recipient information to manage who receives survey invitations, and what additional information can be used and captured in a survey response.
  • Distribution can be done by using QR codes, SMS invitations, and the Qualtrics Offline App to reach your respondents on the go.
  • Data & Analysis tab, apply weighting to your dataset, and edit previously collected responses with ease.
  • Analyzing open-ended responses.
  • Advance visualizations and reporting.

Remark Surveys

Remark Web Survey is a unique data collection software that allows you to create and administer web forms from your website. The designer component of the application allows you to design online forms such as surveys, evaluations, ballots, and more. What distinguishes Remark Web Survey from the competition is that the software allows you to host forms and data on your web server, giving you complete control.

Other features and benefits in using Remark Web Survey includes:

  • Multi-page surveys may be constructed with options to branch on the basis of responses to particular questions, and to interrupt the survey for completion at a later time.
  • Surveys can be administered to groups outside the university.
  • A significant amount of customizing is efficiently accommodated with the ability to “copy and paste” both text and graphics, as well as alter question and response formats as we go.
  • Surveys are administered by e-mailing selected participants with an invitation to visit a specific URL in order to respond to the survey.
  • An automated process is available to send reminders to those who have not responded to a survey by a particular date.
  • Data may be conveniently exported in a variety of file formats, e.g. Excel, SPSS.