Get involved and expand your inter-cultural skill set! The International Student Services (ISS) recruits over 200 volunteers a year. We offer a wide variety of volunteer opportunities that start off with basic help, such as an Event Assistant or Office Volunteer, to positions with more responsibilities that you can work up to, such as a Welcome Ambassador or Senior Peer. Explore your options and discover your best fit!

Benefits of volunteering include:  

  • Volunteer experience for your resume
  • Achieve recognition with the co-curricular record
  • Gain valuable work experience
  • Develop interpersonal skills
  • Learn and develop leadership skills
  • Work within an office environment
  • Receive a reference letter (after 20 hours)
  • Make new friends and contacts

What you will learn:

  • Teamwork
  • Interpersonal communications skills
  • Presentation preparation
  • Public speaking
  • Leadership skills
  • Event planning

Some positions are selection-based and require past ISS volunteering experience.

Please note: Volunteering with ISS is recorded on your Co-Curricular Record account, organized by Student’s Union. We offer a letter of acknowledgement that includes the hours you volunteered for ISS and (possibly) a reference letter. Feel free to contact us if you have any questions. 

Volunteer opportunities include:

  • Bridges Speaker


    • Present your international experience to schools and community groups
    • Create presentations tailored to your audience
    • Coordinate with clients
    • Execute and evaluate your presentation
    • This is an opportunity to discuss ideas related to your international background, help break through stereotypes, and educate Albertans about other cultures and global issues.

    Note: Requests for presentations by Bridges Speakers occur throughout the year.


    • 1-3 presentations per semester, based on demand
    • Please note that some topics/countries are requested more frequently than others


    Late September - Attendance is mandatory

    Application Deadline: September, 2017.

  • Event Assistant

    ISS Event Assistant:

    • Assist large ISS programs or events (Transitions international student orientation, UAI annual Holiday Party, World of Futsal)
    • Assist smaller one-time events throughout the year (Field Trips, Canada Day)
    • Assist with event logistics


    • At least 20 hours are required during fall Transitions orientation in late August.
    • Additional hours are flexible, based on events that occur throughout the academic year.


    • One weeknight in August
    • Date to be announced
    • Attendance is mandatory

    Application Deadline: You must attend an Info Session before August 1st, 2017.

  • International Student Advisory Committee Member

    The International Student Advisory Committee (ISAC) advises International Student Services (ISS) staff on issues which international students face. Participating in ISAC allows you to serve your fellow students by giving meaningful input to ISS.


    • Provide feedback of ISS programs and services
    • Suggest future improvements
    • Belong to a working group dedicated to programs or communications

    Key Requirements:

    • Diversified in programs of study
    • Actively involved in many areas of the campus community
    • Hold a valid study permit 

    *Preference will be given to those who have not been involved with ISS before.


    • One full academic year
    • Attend monthly meetings
    • Perform tasks with assigned working group  
    • Some members also serve as a student representative on high-level University committees

    *This position is selection-based.

    Application Process:

    1. Express interest on the ISS Volunteer Registration.
    2. ISS will contact you in the summer to submit an application 

    Training: No training required

    Application Deadline: September 15, 2017

    Apply Now

  • Office Volunteer


    • Prepare mass mail outs
    • Put up posters before events
    • Compile welcome packages for new students
    • Data entry

    Commitment: Approximate maximum time per semester 20 hours, based on office needs.

    Training: No training required

    Application Deadline: Ongoing - You must attend an Info Session to apply (see above).

  • Senior Peers

    Senior Peers are matched with new international students.


    • Assist international students settling in UAlberta
    • Support and encourage first year international students to maximize their overall UAlberta student experience
    • Help to develop international students’ confidence in a new language and culture
    • Maintain mentorship relationships
    • Organize one event per semester with fellow peers
    • Participate in events organized by other Senior Peers

    Commitment: Throughout the entire 2017 - 2018 academic year starting in August.


    • Saturday, August 19, 2017 (full day) and Saturday, August 26, 2017 (half day)
    • Independent preparation (May to July) is expected before attending the training session
    • Attendance is mandatory 

    *This position is selection based. You must attend an information session and complete the application for selection-based positions.

    Application Deadline: Ongoing. Contact issint4@ualberta.ca to apply!

  • Tax Clinic Volunteer


    • Assess client’s eligibility to file a tax return at the ISC Tax Clinic
    • Ensure client has all of the required documents (tax slips)
    • File client’s tax return
    • Educate client on Canada’s tax system and the importance of filing a tax return every year

    Qualities we look for:

    • Professional work etiquette
    • Strong English communication skills
    • Able to successfully obtain the EFile number and pass the EFile security check


    • Available Monday-Friday
    • Minimum of 20 hours during ISC Tax Clinic season (March - April)
    • There will not be any shifts scheduled during the final exam period

    Next recruitment: January 2018

  • Welcome Ambassadors


    • Deliver one-on-one orientation to newly arrived students
    • Sign students up for Transitions
    • Answer new students’ questions

    Qualities we look for:

    •Culturally sensitive
    • Possess imaginative quick thinking
    • Have a good knowledge of on and off campus resources and services


    • Available Monday - Friday
    • Tuesday, August 8 - Friday, September 15, 2017 
    • 20 hours minimum


    • Saturday, July 29, 2017 (full day)
    • Independent preparation (May to July) is expected before attending the training session
    • Attendance is mandatory

    *This position is selection-based. You must attend an Info Session and complete the application for selection based positions.


If you have questions about volunteering with ISS, contact:

Gavin Palmer
Student Engagement Programs Coordinator