In an Emergency

Calling 911

Calling 911 on any phone (landline or mobile) will connect you with emergency services, which are police, ambulance, and the fire department. If you call 911 you'll be immediately connected to a dispatcher, who will require information about the emergency you are dealing with, and where you are located.

Some of the following are good reasons to call 911:

  • You or someone you are with has seriously injured themselves, or is having a medical emergency (diabetic shock, extreme allergic reaction)
  • There is an out-of-control fire
  • You fear for your immediate safety
  • You are involved in, or immediately witness, a serious vehicular collision
  • You, or someone your see or know, is about to commit serious self-harm or suicide

Emergency (Blue) Phones

There are numerous emergency phones located around the UAlberta campus. These phones are to be used for emergencies and for reporting crimes in progress. Here are examples of when you should use an emergency phone:

  • You witness a vehicular collision
  • You see someone vandalizing a building
  • You witness a violent physical assault or altercation

Going to the Hospital

If you are seriously ill or injured, go to the nearest hospital emergency department (the University of Alberta Hospital is on-campus, and the emergency room entrance is on 112 Street and 85 Avenue). You can view the emergency room wait times at all Albertan hospitals online.

Those with less serious needs may have to wait many hours before being seen by a doctor. In less serious situations, visiting a medical clinic is a better choice. Remember to take your health insurance card and photo ID with you.

Sexual Assault Centre

A free, safe place on campus where unconditional support, confidentiality, respect, and advocacy are available for those affected by sexual assault. The Sexual Assault Center offers services over the phone and in person at Room 2-705 in the Students’ Union Building.