International Student Services (ISS)

Important Notices

Message to Students from the 7 Countries Included in the Passport Ban

Sent on Tuesday January 31

We understand that the recent Executive Order issued by President Trump,  preventing citizens from Iran, Iraq, Libya, Sudan, Somalia, Syria and Yemen from entering the US has potential significant implications for you and your family and friends.

Please know that the University of Alberta values the diversity of our campus and the contribution that all students make to our university. We encourage you to refer to the University resource page.  

The situation in the US is developing rapidly and has potentially different implications for dual citizens, Canadian permanent residents and international students from the impacted countries. 

If you are a citizen of one of the impacted countries and have travel plans that take you to or transit you through the USA, please contact International Student Services. We will do our best to monitor this situation and provide up to date information. 

Please also ensure you contact your airline before any travels to or through the USA to confirm your ability to travel.

If  you are a graduate student and the USA immigration ban may impact your studies and/or research work,  please also contact the Faculty of Graduate Studies and Research at
(780) 492-3499 or
Toll-free: 1-800-758-7136

Message to ALL International Students

Sent on Tuesday January 31

From International Student Services

The events of this past weekend, including President Trump’s Executive Order banning travel to the USA for citizens from Iran, Iraq, Libya, Somalia, Sudan, Syria and Yemen and the tragic shootings at the Centre Culturel Islamique de Quebec in Quebec City, leave us all shaken.

In such difficult times please know that the University of Alberta values the diversity, perspectives and contributions of all our students. As President Turpin noted in his recent statement, “ The University of Alberta is—and will remain—an open and welcoming community to people from every nation and religion in the world.”

Canada is a nation that is built on strong foundations of multiculturalism and, in the words of Prime Minister Justin Trudeau, “diversity is our strength.” At the same time, we see that Canada is not always immune to tragic events and we express our deepest sympathies and sorrow to the victims and families affected by the event in Quebec City.

We realize that recent events will impact those in the University of Alberta community in different ways, and we are here to help. The University of Alberta works hard to provide a safe and secure environment for all students, and there is wide array of services and support to help you through any challenges you may be facing as a result of these troubling incidents.

International students are always welcome to contact International Student Services with questions and concerns.

Should you need to, students are encourage to access the Student Mental Health services provided through the Office of the Dean of Students.