International Student Services (ISS)

Quarantine and Isolation Information

All international students travelling to the University of Alberta from outside of Canada must quarantine for 14-days upon arrival in Canada. The University of Alberta strongly recommends students participate in the UAlberta Residence Services' Isolation Accommodation Program.  

From the moment you arrive in Edmonton, the program ensures you will have the resources and support you need to manage the quarantine requirements. The program includes airport pickup, private accommodation, meals, periodic or daily check-ins, a connection to campus and community health services and after-hours support.

Please let us know when you will arrive and where you plan to stay during your 14-day self-isolation period. All registrants receive a welcome package and a personalized check-in. 

Register Your Travel Information


  • You are required to remain in your assigned room for the full 14 day period.
  • Stay connected with friends and family through social media, video calls, texts, etc.

After Your Isolation Period:

  • After completing your mandatory 14-day quarantine period, expectations are that you follow the public health guidelines to prevent the spread of the COVID-19 virus by practicing good hygiene, physical distancing and monitoring symptoms.
  • Students can apply for Alberta Health Care Insurance coverage after the mandatory 14-day quarantine period. Learn more about Alberta Health Insurance.

Penalties and Fines

Your compliance may be subject to verification and enforcement by the relevant Government agencies during your quarantine period. Students need to be aware that penalties for failure to comply with Canada's Quarantine Act include:

  • Up to $750,000 in fines and/or
  • Imprisonment of up to 6 months
  • Being found inadmissible, removed from Canada and banned from entry for one year.

Violation of isolation protocols may also subject you to Provincial penalties and fines of $1,000.  Alberta courts could also administer a $100,000 fine for a first offence and up to $500,000 for subsequent or more serious offences.

Returning students should expect to be followed up by law enforcement if any individual cannot be reached, or if a traveller is suspected of not complying with quarantine requirements. Law enforcement authorities, such as RCMP or provincial police officers, have full authority in jurisdictions that have signed on to the Contraventions Act ticketing regime to issue fines of up to $1,000 and may ticket an individual again in the presence of repeated instances of non-compliance, resulting in multiple fines. Where the non-compliance is not addressed through a contraventions ticket, an individual could face fines of up to $750,000 and up to 6 months in prison where charges are laid for an offence under the Quarantine Act. Willfully or recklessly contravening the Quarantine Act could also result in fines of up to $1 million and 3 years’ imprisonment.


Frequently Asked Questions

  • A. How do I get to a COVID -19 Testing Centre safely?
    University of Alberta International (UAI) and Greater Edmonton Taxi Service (GETS) is offering a safe transportation option to individuals who potentially have COVID - 19 symptoms. The program makes use of acrylic barriers within specifically designated larger vehicles; new PPE for both driver and passenger; driver training; and thorough sanitation protocols.
    Students who are in the Isolation Accommodation Program should contact their Isolation Support Coordinator to request this service.

    Students who are isolating off-campus and are registered in the Off-Campus Isolation Travel Registry should contact once they have their COVID-19 testing appointment time through Alberta Health Services. The cost of the transportation will be covered.
  • B. Can I visit a friend who is in self-isolation/quarantine too?
     No, you must remain in your isolation room at all times. 
  • C. I have dietary restrictions, will the Residence Services Isolation Program meal plan accommodate?
    Yes. Residence Services’ offers halal, vegetarian and gluten-free options.
  • D. If my dependent family members travel to Canada, can I book the Residence Services’ Isolation Accommodation program?
    Students who wish to have their dependent family members join them in Canada are advised to follow these guidelines before making any travel arrangements: 

    If you and your family members will be returning to Canada at the same time, you can make your quarantine arrangements with Residence Services by booking the Isolation Accommodation Program for you and your family.

    If your family members will be travelling alone, and you are already in Canada, we still recommend that you book the Isolation Accommodation Program through Residence Services. If you choose to make your own arrangements for your family members, then you need to be aware that a written detailed quarantine plan accompanied by relevant support documents will still be needed. 

    Examples of such documents include:
    - completed Alberta Isolation Questionnaire 
    - a lease agreement showing that no one else is sharing the lease with your family members
    - a letter confirming that the whole family will be self-isolating without leaving the residence for 14 days 
    - a letter from a family member/friend confirming support during their quarantine for 14 days
    - UAlberta students are recommended to participate in the Isolation Accommodation Program