Resources for Transportation Providers

Funding Sources
Insurance Information
Volunteer Drivers
Other Resources

Funding Sources


City of Edmonton Community Investment Operating Grant

  • The City of Edmonton Community Investment Operating Grant program provides operating assistance to Edmonton's non-profit organizations whose activities benefit citizens of Edmonton. Your organization’s primary mandate must fall under one of the following:  
    • Social Services: social programs and activities that help the citizens of Edmonton to strengthen personal or community life.
    • Multicultural: promotion of human and group relations, in which ethnic, racial, religious, and linguistic similarities and differences are valued, respected and exchanged.
    • Recreation/Amateur Sport: those activities and experiences in which an individual chooses to participate in his/her leisure time and includes, but is not limited to, athletic, physical, historical, natural science, cultural, social and intellectual.

More information:

Community Initiatives Program

  • The Community Initiatives Program (CIP) provides funds to enhance and enrich community initiatives throughout Alberta. The program is intended to reinvest revenues generated from provincial lotteries in communities, to empower local citizens, and community organizations to work together and respond to local needs.
  • Relevant categories within Community Initiatives Program (CIP) funding there are three categories:
    • Project-Based Grants: provide financial assistance for community organizations for such things as equipment purchases, facility construction or renovation projects, hosting/travel/special events, new programs or special funding (i.e., disaster) requests within Alberta. Maximum funding available is $75,000.
    • Community Operating Grants: provide financial assistance to registered non-profit organizations in Alberta to enhance the organization's ability to operate and to deliver services to the community. Maximum funding available is $75,000.

More information:

Edmonton Community Foundation

  • Supports requests from charities representing arts, culture and heritage; education and learning; human and social services; health and wellness; recreation and leisure; and the environment and conservation through its Community Grants Program and with other forms of assistance. Because the impact of the economic downturn continues, funds available for disbursement are still limited. We encourage charities to contact staff members from our Grants department if further information is required.
  • An organization is eligible to apply to the Community Grants Program if it is a not-for-profit organization serving greater Edmonton, and has a charitable registration number from Canada Revenue Agency (CRA). 

More information:

Minerva Foundation

  • Provides "seed" or bridge funding to help recipient organizations become better established, and to “deliver their programs more efficiently and effectively and/or deliver new program(s) that are needed urgently in our community”. Factors taken into consideration include potential impact on the community, financial need of the project or organization, and the number of people who may be helped. 

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New Horizons for Seniors Programs (NHSP)

  • The program is a federal grants and contributions program that supports projects led or inspired by seniors who want to make a difference in the lives of others and in their communities.
  • NHSP supports projects that address one or more of the following five program objectives:
    • promoting volunteerism among seniors and other generations
    • engaging seniors in the community through the mentoring of others
    • expanding awareness of elder abuse, including financial abuse
    • supporting the social participation and inclusion of seniors; and
    • providing capital assistance for new and existing community projects and/or programs for seniors

More information:

RBC Foundation

  • The foundation targets project/programs for funding that add value to the scope of services offered by an organization. Recent recipients have included senior-serving agencies.

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Insurance Information


Insurance Toolkit for the Volunteer Sector  and  Information for Voluntary Organizations

  • Provides information for nonprofits, charities, and community-based organizations that have both paid and volunteer staff. Describes the different types of insurance including automobile (Owned and Non-Owned), business interruption, commercial or comprehensive general liability, crime, directors and officers liability, professional liability, property, special events liability, and tenant’s legal liability. Explains risk management and how to understand and evaluate insurance policies.
  • Automobile Coverage
    • Owned: Under Alberta law, if your organization owns vehicles, you require owned automobile coverage.
    • Non-owned: While you can’t insure a vehicle your organization does not own, non-owned automobile coverage protects your organization against liabilities connected to any individual or company using a vehicle to undertake work for your organization, including employees, volunteers, couriers, or other types of drivers. This coverage can usually be added for a small cost.
    • Employee and Volunteer Staff Coverage:
      • Employees should advise their insurance companies if they use their personal vehicle for business purposes. Volunteers do not have to advise their insurance company if they use their personal vehicle as part of their volunteer work, as the work for the organization is not considered “business use.” However, volunteers should talk to their broker if the use of their vehicle for volunteering is more than occasional.
      • In 2004, Alberta Finance clarified that employees or volunteers who use their personal vehicles to occasionally transport clients or prospective clients do not need to add an endorsement (the “S.E.F. 6a” endorsement) to their personal automobile insurance policy, even if they are reimbursed for their mileage and expenses.
      • Your organization may be liable for the actions of your volunteers, particularly if they are acting within the scope of their volunteer job description. Visit Volunteer Canada online at to learn more about how to reduce your liability through volunteer job descriptions, screening and training volunteers.
      • You should ensure your organization’s general liability policy is extended to include volunteers. This will give your volunteers the same protection as your employees (if you have employees) if they are sued for their actions while operating in the scope of their duties.
    • Commercial or Comprehensive General Liability
      • Protects your organization against third party legal liability related to property damage or bodily harm, such as damage to property that you don’t own or rent, or injuries (i.e., abuse related to vulnerable populations including seniors) sustained during your programs.
      • General liability automatically covers Directors and employees while they are acting in the scope of their duties; however, you may need to request an extension to cover volunteers.
    • Choose an insurance representative who specializes in voluntary sector coverage and ask him or her to check rates and types of coverage with several companies. Many insurance companies have identified the voluntary sector as a priority area of business and have developed special products to serve the unique needs of volunteer groups. There are a number of online databases that collect and distribute the names of insurance representatives who specialize in different types of commercial insurance. You can find links to these databases under Special Markets in the business section on If your insurance representative represents only one company, check with a second insurance representative.

         More information:

Alberta Standard Automobile Policy

  • States under General Provision 8 – Excluded Uses that:       
    • Unless coverage is expressly given by an endorsement of this Policy, the insurer shall not be liable under this policy while:
      • the automobile is rented or leased to another; provided that the use by an employee of his automobile on the business of his or her employer and for which he or she is paid shall not be deemed the renting or leasing of the automobile to another
      • the automobile is used as a taxicab, … or for carrying passengers for compensation or hire; provided that the following uses shall not be deemed to be the carrying of passengers for compensation or hire:
        • the use by the insured of his automobile for the carriage of clients or customers or prospective clients or customers.

More information:


Volunteer Drivers


The following websites have information related to volunteer drivers.

More information: 


Other Resources


Assisted Transportation Volunteer Driver Program Tool Kit (Edmonton Seniors Coordinating Council)

  • This toolkit was developed to strengthen the capacity of senior-serving organizations to provide assisted transportation. It is a 22 section guide to help in the planning, development, and audit of volunteer driver programs.

More information:
 Assisted Transportation Volunteer Driver Program Tool Kit

Resources for Providers of Accessible Transportation Services: A Toolkit (Government of Alberta)

  • This toolkit was developed as a resource for accessible transportation service providers and those contemplating entering the accessible transportation industry in Alberta. The toolkit is divided into three sections:
    • Non-Financial Resources, such as strategic planning, regional coordination guides, and legislation.
    • Funding Sources at the federal, provincial, and municipal levels.
    • Other Related Information, including provincial/territorial transportation accessibility plans.

More information:

Encouraging Adequate Public Transportation (Alberta Transportation)

  • The following documents provide a policy statement that will be of assistance to organizations when setting up and managing accessible transportation services.

More information: 

Living in the Community: Encouraging Adequate Public Transportation Links

  • Provides check-lists for background planning (i.e., questions to consider before setting up the program, how many people will serve/availability).

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How to Develop a Specialized Transportation Enhancement Program (National Easter Seal Society)

  • This document is an overall guide for developing an accessible transportation service and provides information regarding the importance of data recording and marketing, including sample transportation user surveys.

More information:

Let’s Plan On It – A Guide for Providing Transportation Services in Rural Areas for Seniors and Persons with Disabilities (Alberta Transportation)

  • This document was developed to help municipalities, service providers, consumer groups and other interested parties develop a local public transportation system for use by seniors and persons with disabilities.

More information:

Making Transportation Accessible: A Canadian Planning Guide (Transport Canada)


  • This comprehensive document provides practical information and guidelines for achieving accessibility in every transportation mode.

More information: 

Writing Grant Proposals

  • The following links provide tips and advice on preparing grant applications and writing proposals.

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Ride-Scheduling Software

  • This comprehensive report provides information on the different ride-scheduling software options available to organizations providing alternate transportation to seniors and those with disabilities.

An In-Depth Analysis of Ride-Scheduling Software Programs for Use by Community-Based Organizations Providing Alternate Transportation Services to Seniors