Technology Support

 

There are several technology support centres available. Select the names below to learn more about each service and find the support that best suits your needs: 


MedIT

MedIT offers the following services to faculty and staff:

  • Standard hardware and software support
  • Equipment installations and moves
  • Smart device connectivity
  • Remote office access
  • Virtual Desktops
  • Data storage and backup
  • Hosted servers
  • Faculty privacy and security investigation
  • Application development
  • Custom report design

MedIT
Faculty of Medicine & Dentistry
Tel: 780-492-9731
Fax: 780-492-7303
Service Desk

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Academic Technologies

FoMD centrally supported Academic Technologies offers the following services to Faculty of Medicine & Dentistry faculty, staff and students:

  • Administering educational software systems
  • Developing online courses and digital learning resources
  • Providing workshops and training
  • Identifying new technologies and uses for technology
  • Supporting the adoption of best practices
  • Engaging in educational research and scholarship

Academic Technologies
Office of Education, Faculty of Medicine & Dentistry
Tel: 780-492-9102
E: actechmd-support@ualberta.ca
Support Desk

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Technology Training Centre

TTC offers technology-related courses for University faculty, staff and students as well as to external clients.

Courses include: Microsoft Office and the Adobe Creative Suite, SharePoint, Publisher, SQL, Visio, Project, Outlook, OneNote, InfoPath and Google applications.

See the complete course listing.

Also offers large format printing of posters and signs through the Campus Design and Print Service.

Technical Training Centre
University of Alberta
Tel: 780-492-1397
Fax: 780-492-7487
E: training@ualberta.ca

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Information Services and Technology (IST)

IST offers the following services to all University of Alberta faculty, staff and students:

  • CCID and Gmail support
  • Academic questionnaire and test scoring services
  • Electronic repair
  • Online security support
  • Wireless connectivity (UWS)
  • Software sales

Information Services and Technology
Tel: 780-492-9400
Fax: 780-492-1729
E: helpdesk@ualberta.ca

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Centre for Teaching & Learning (CTL)

Centre for Teaching & Learning (CTL) enables teaching development through teaching and program support services.

  • Concepts and course design series
  • Partnership programming with other units
  • Blended learning
  • Course design tutorials
  • Peer consultation
  • One-on-one Course (re)design
  • eClass (Moodle)
  • eClass Live (Adobe Connect)
  • i>Clicker

Centre for Teaching and Learning
Teaching: (780) 492-2826
e-Learning: (780) 492-9372
Fax: 780-492-2491
E: ctl@ualberta.ca

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