Technology Support

 

There are several technology support centres available. Select the names below to learn more about each service and find the support that best suits your needs: 


Academic Technologies

FoMD centrally supported Academic Technologies offers the following services and more to Faculty of Medicine & Dentistry faculty, staff and students:

  • Consultation and support for academic technology and learning design
  • FoMD eLearning, learning management courseware (Moodle)
  • Support with eLearning content, activities and assessments
  • Consultation on design, concept development/creative support and innovation
  • Advice on effective use of online tools
  • Training on effective use of academic technology
  • Integration of disparate online systems, i.e. Google solutions
  • Information and video sharing (lecture recording / vodcasting)
  • Custom programming and application development
  • Academic technology networking

Academic Technologies
Office of Education, Faculty of Medicine & Dentistry
Tel: 780-492-9102
E: actechmd-support@ualberta.ca
Support Desk

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Centre for Teaching & Learning (CTL)

Centre for Teaching & Learning (CTL) enables teaching development through teaching and program support services.

Professional development workshops

  • Concepts and Course Design Series
  • Partnership Programming with Other Units
  • and more

Instructional resources:

  • Blended Learning
  • Course Design Tutorials
  • and more

Consultation services for all of UAlberta

  • Peer Consultation
  • One-on-One Course (Re)Design
  • and more

Technology services

  • eClass (Moodle)
  • eClass Live (Adobe Connect)
  • i>Clicker

Centre for Teaching and Learning
Teaching: (780) 492-2826
e-Learning: (780) 492-9372
Fax: 780-492-2491
E: ctl@ualberta.ca
Knowledge Base
Submit a ticket

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MedIT

MedIT offers the following services and more to faculty and staff:

  • Standard hardware and software support
  • Equipment installations and moves
  • Smart device connectivity
  • Wireless connectivity
  • Basic data storage and backup
  • Server security infrastructure
  • Privacy and security investigation
  • For-fee services (large data storage, custom report design, application development, project management)

MedIT
Faculty of Medicine & Dentistry
Tel: 780-492-9731
Fax: 780-492-7303
Service Desk

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Information Services and Technology (IST)

IST offers the following services and more to all University of Alberta faculty, staff and students:

  • CCID and Gmail support
  • Academic questionnaire and test scoring services
  • Printing services
  • Electronic repair
  • Server and application hosting
  • Data storage and backup
  • Online security support
  • Software sales

Information Services and Technology
Tel: 780-492-9400
Fax: 780-492-1729
E: helpdesk@ualberta.ca
Log a ticket

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Technology Training Centre

TTC offers courses for University faculty, staff and students as well as corporations. Of particular interest to UofA, are those on Google applications.

Other courses include: Microsoft Office and the Adobe Creative Suite, SharePoint, Publisher, SQL, Visio, Project, Outlook, OneNote, and InfoPath.

Also offers courses on along with customized one on one or group training. See the complete course listing.

Technical Training Centre
University of Alberta
Tel: 780-492-1397
Fax: 780-492-7487
E: training@ualberta.ca

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