Health design is an approach to develop interactive and responsive systems by focusing on healthcare users and their needs to improve outcomes. We refer to “users” as everybody involved: patients and their families, clinicians, nurses and other professionals interacting directly with them, including hospital administrators and technicians. HIS aims to achieve this by integrating technology and health expertise with human centered design to find solutions to health problems, by working as part of interdisciplinary teams, and by applying knowledge of research, perception, cognition, behavior, and ergonomics, along with a sensitivity for cultural differences and a capacity for empathy.
Collaboration between designers and healthcare providers can lead to better patient outcomes and improved paths of care. Human-centered design methods used for contextual, exploratory, generative and evaluative research, can help in finding opportunities for improving outcomes.