The MedIT Service Desk provides desktop support and service for Faculty-standard personal computers. This service is coordinated for the life of each computer.
Standard Windows Configurations
- Dell Latitude laptops
- Microsoft Surface Pro
- Microsoft Surface Laptop
The Dell Latitude laptops and the Microsoft Surface line are a variety of options for mobile computing, each with specific advantages and disadvantages. All work in conjunction with the Virtual Computer Services (VCS) solution, and provide for both on-the-go computing and have docking solutions available for when you're at your desk. Please reach out to the MedIT Service Desk to discuss which one would best suit your needs!
- Thin Client
A Thin Client endpoint is the perfect hardware for stationary use at a defined workstation when the user strictly uses Virtual Computer Services (VCS). This is available as a rental from MedIT in concert with the VCS service.
- Dell Optiplex Hybrid Desktop Computer
Hybrid Desktops allow for full use of the VCS system, in addition to use of software that is not available through VCS by permitting local installation of specific software.
- Dell Precision Hybrid High-End Desktop Computer
A Hybrid High-End Desktop includes full use of the VCS system, while also providing additional processing capabilities for locally installed software above the standard Hybrid solution. The Hybrid High-End is an excellent choice for situations that require use of advanced research software that is not available in the shared computing environments.
Standard Apple Configurations
- Apple MacBook Air
- Apple MacBook Pro
The MacBook options are suitable for mobile computing, each with specific advantages and disadvantages. Please reach out to the MedIT Service Desk to discuss which one would best suit your needs!
- Apple iMac
- Apple Mac Pro
- Apple Mac mini
The iMac, Mac Pro, and Mac mini are desktop-based solutions that are suitable for clients who do not need a mobile computing solution. The iMac and Mac mini tend to be suitable for the vast majority of users, with the Mac Pro being available for intensive graphic modelling and video editing and production. Please reach out to the MedIT Service Desk to discuss which one would best suit your needs!
You can get started by contacting the Service Desk.