The MedIT Service Desk provides desktop support for MedIT standard personal computers. This service is sustained for the life of each computer.
- Purchase, delivery and installation of standard hardware.
- Installation and configuration of faculty/department/division standard software.
- On-site or remote technical support.
- Reconnection and testing after relocation (does not include physical relocation of the equipment).
- Equipment retirement (includes hard drive erasure in compliance with security standards).