Video Conferencing

The UofA, MedIT, and AHS offer various videoconferencing solutions depending on one’s role and intended use. We have attempted to summarize the various options below, and have a more detailed guide to specifics available in our help portal here.


Zoom is MedIT's recommended videoconferencing tool. It is suitable for use within all four FoMD pillars including research, teaching, clinical, and administrative work, with various boundaries and guidelines.  Further complicating this, there are three different accounts under which you can gain access to Zoom: FoMD (MedIT), UofA eClass, and AHS, depending on whose behalf you are conducting the video conference.

For assistance in determining which account is best used, please review our detailed breakdown available in our help portal here.  The FoMD Zoom account offers two levels of service: basic and licensed.  The basic service is free of charge and the licensed service is available at a reduced fee by contacting MedIT. 

Zoom is available on all major platforms including Windows, macOS, iOS, and Android.  It can also be accessed without any additional applications via a web browser.

We have prepared a list of ten essential steps you can take to secure your Zoom meetings.  Please click here to review that list and contact us if you have any questions.

For more information on Zoom, please see our Primer.

Google Meet

The UofA's G Suite for Education includes access to Google Meet.  Google Meet is the UofA's preferred tool for videoconferencing and is generally suitable for most uses.  More information on how to use Google Meet is available from IST.

Skype for Business

Videoconferencing is also provided through Skype for Business accounts which are connected to your MedID.

Getting Started

To start using Video Conferencing, please contact the Service Desk.