UAlberta's Communication Policy
The university communicates directly with students, and holds students responsible for ensuring that messages sent to these accounts are reviewed and acted on promptly.
Therefore, it is imperative that students monitor their Bear Tracks and UAlberta email accounts on a regular basis. Students access both of these accounts using their Campus Computing ID (CCID) and password which are emailed to them after they apply.
All official correspondence regarding awards and admissions will occur online in Bear Tracks, with key notifications sent via email. Few, if any, correspondences will be sent via regular mail. (Some faculties and departments may correspond via regular mail.)
While we recognize that parents and families may have the best of intentions when seeking information on behalf of their student, we cannot legally release information regarding a student's application, file, or academic standing to anyone other than the student, without the student's prior written consent. This applies whether or not the student is a minor.
Learn more about the University of Alberta Information and Privacy Office guidelines pursuant to Alberta's FOIP Act.