MedIT

Service Alert - July 21, 2020

We are currently experiencing issues with the MedIT Service Desk phone number (780-492-9731)

Please contact the MedIT Service Desk at 587-782-4954.

Welcome to MedIT!

MedIT staff are continuing to work remotely with reduced staff onsite during this time as the COVID-19 situation rapidly evolves. We are experiencing longer than normal wait times due to the high volume of remote access requests. All tickets submitted online to the Service Desk are being triaged and we'll reach out to you as soon as possible. Click here more details on COVID-19 related service changes. We appreciate your patience.

Simple work from home solutions!

MedIT has your back when working remotely:

Virtual Computer Services (VCS) - Secure virtual desktops accessible from anywhere any device. Just what you need to work remotely. Click here for more details .

Virtual Private Network (VPN) - Securely connect to your existing research computer or office desktop. Click here for more details .

Video Conferencing - Take advantage of easy to use video conferencing solutions. MedIT offers Zoom Meeting and Skype for Business to meet your most demanding video conferencing needs. Click here for more details .

Check out the new MedIT Help Portal

We are consolidating video tutorials, how to documents, etc. into a single location to better assist you when working remotely. Check it out here by logging in with your MedID.

Tips to stay cybersafe during COVID-19

Unfortunately, cyber-criminals and other bad actors have been leveraging the COVID-19 situation to take advantage of individuals and businesses who have let their guards down. Come see some MedIT tips for staying cybersafe, click here .

Please reach out to us if you think there's something we might be able to help with!