Cancellations and Renewals

Permit Cancellations

To cancel your parking permit before its expiry date (for example, if your employment at UAlberta is terminated), log into your parking account. If you don’t cancel your permit and access card, you will continue to be charged for parking. If your permit or access card has expired, you do not need to return it.

Your permit will be cancelled as of the day you request a cancellation online. Parking Services will then acknowledge your request by emailing the most current mail address on your account.

If you haven’t received this acknowledgement within a week, contact Parking Services.

Refunds

If you cancel your permit any day after the first of the month, you will be refunded 2/3 of your fee if on or before the 10th of the month, refunded 1/3 of your fee from the 11th of the month through the 20th of the month, and no refunds if cancelled after the 20th of the month.

Suspend Your Permit

If you will be on an approved leave from the university (sabbatical, maternity, medical, etc.), Parking Services will suspend your parking during your leave. We will hold a spot in your parking location for your return. Only approved leaves qualify for a suspension; absence from the university for other reasons (such as time off for vacation) do not apply.

Log into your Parking Account to suspend your parking. If applicable, we will issue you a refund once we receive your permit.

Permit Renewal

UAlberta’s annual parking permits run from April 1 (or from your time of purchase) to March 31. Parking Services begins processing annual parking renewals each February. To guarantee your parking spot, you must renew your permit by March 10.

To renew your annual parking permit online, please visit our secure Parking Portal.