Virtual Parking Permits

Virtual parking permits are here!

Advances in technology mean an exciting change for parking at the University of Alberta.

Say goodbye to plastic and hello to digital with the launch of virtual parking permits! No more having to remember to move a plastic permit from one car to another, or line up at the Parking Services office to pick up a permit or make changes to your account. Our parking operating technology uses your license plate as the permit instead of a physical piece of paper or plastic

This change does require an operational update to the collection of parking fees.

If you pay by credit card or payroll deduction, you might be surprised to learn that the monthly fee for parking is currently collected at the end of the month (arrears). With the implementation of virtual permits, it is necessary that fees be collected in advance.

To shift to advance payment, those who pay by payroll deduction or credit card will see two transactions in a short period. Take a look at the following updated payment dates to see how this will affect you:

If you pay for parking by payroll deduction

There will be no change to the March payment, which will be collected at the end of that month. The April payment, and subsequent monthly payments, will be collected at the beginning of the month. A payment plan will be applied to the April payment and it will be collected over the next 11 months in equal installments.

If you pay for parking by credit card

April payment will be charged April 25 with May payment charged May 1. Subsequent payments will continue to be charged on the first of the month. Take a look at the FAQs: When are payments due? for a detailed payment breakdown.

Virtual permits begin April 1, 2019

Current permits expire on March 31, 2019 and will no longer need to be displayed.

Renew your permit early

Parking privileges are NOT renewed automatically. You must log into your account and renew prior to March 15, 2019. You will receive a reminder email from Parking Services closer to this date.

FAQ

  • When do virtual parking permits start?

    Virtual permits officially roll out campus-wide on April 1, 2019. You can opt in earlier by entering the Permit Return Contest as early as February 1. See the contest rules for more information.

  • I want to enter the parking contest but then my parking permit won't be on display—can I still park?
    YES - you can still park without your plastic permit! Virtual parking officially begins April 1, however you can take advantage now. Drop off your plastic permit or send it via campus mail to Parking Services before February 28 to enter! Ensure your correct license plates are listed in My Parking Account online.
  • When can I renew my parking permit?
    You will receive an email from Parking Services with renewal instructions in the coming weeks.
  • How will virtual permitting benefit me?

    You benefit from a simplified application, maintenance, and renewal process: No more warnings or citations for improperly displaying your permit or forgetting it. By managing your account online, you eliminate trips to the Parking Services office.

  • What are the benefits to the university and the community?
    This system produces less waste by eliminating the thousands of plastic parking permits that normally end up in landfill.
  • Does this change the way I park?
    It doesn’t change the way you park other than not having to display a permit.
  • Why do I have to pay in advance now?
    The new system requires advance payment in order to recognize a permit as valid and prevent erroneous issuance of citations.
  • When are payments due?

    Payroll deduction (semi-monthly) for annual permit holders

    Payment Date (payroll)

    Parking Payment

    February 25 & March 10
    February permit payment (regularly scheduled)
    March 25 & April 10
    March permit payment (regularly scheduled)
    April 25 & May 10
    May permit payment
    1/11 of April permit payment
    May 25 & June 10
    June permit payment
    2/11 of April permit payment
    June 25 & July 10
    July permit payment
    3/11 of April permit payment
    July 25 & August 10
    August permit payment
    4/11 of April permit payment
    August 25 & September 10 September permit payment
    5/11 of April permit payment
    September 25 & October 10 October permit payment
    6/11 of April permit payment
    October 25 & November 10

    November permit payment
    7/11 of April permit payment

    November 25 & December 10 December permit payment
    8/11 of April permit payment
    December 25 & January 10 January permit payment
    9/11 of April permit payment
    January 25 & February 10 February permit payment
    10/11 of April permit payment
    February 25 & March 10 March permit payment
    11/11 of April permit payment
    March 25 & April 10 April 2020 permit payment (regularly scheduled)









































    Payroll deduction (once-monthly) for annual permit holders

    Payment Date (payroll)

    Parking Payment

    February 27
    February permit payment (regularly scheduled)
    March 28
    March permit payment (regularly scheduled)
    April 29
    May permit payment
    1/11 of April permit payment
    May 30
    June permit payment
    2/11 of April permit payment
    June 27
    July permit payment
    3/11 of April permit payment
    July 30
    August permit payment
    4/11 of April permit payment
    August 29 September permit payment
    5/11 of April permit payment
    September 27 October permit payment
    6/11 of April permit payment
    October 30 November permit payment
    7/11 of April permit payment
    November 28 December permit payment
    8/11 of April permit payment
    December 30 January permit payment
    9/11 of April permit payment
    January 30 February permit payment
    10/11 of April permit payment
    February 27, 2020 March permit payment
    11/11 of April permit payment
    March 30, 2020 April 2020 permit payment (regularly scheduled)









































    Credit card payments (once-monthly) for annual permit holders

    Payment Date (payroll)

    Parking Payment

    February 25
    February permit payment (regularly scheduled)
    March 25
    March permit payment (regularly scheduled)
    April 25
    April permit payment
    May 1 May permit payment
    June 1
    June permit payment
    July 1
    July permit payment
    1st of the month Monthly permit payment
















    Back withdrawal for annual permit holders

    Your payment dates will not change.

    One-time payment for annual permit holders

    You will continue to pre-pay for your annual permit in the same way you always have.

  • Why does the change for credit card payment start one month later than the change in payroll deduction payment?
    The date of May 1 was chosen rather than April 1 so that students would not be affected.
  • Can I pay my entire April payment at once if my payment is through payroll?
    Yes! Please contact Parking Services and a Customer Service Representative will be happy to assist you.
  • What if I have a different vehicle one day?
    You can have up to five vehicles listed in your parking account; just click Add Vehicles under the Vehicles section. Only one of your vehicles is entitled to park with the permit at any one time.
  • How do I prove that I have a permit?
    You will receive an email after signing up for parking. Additionally, your permit can be viewed on your online account.
  • Where can I park with my permit?
    This information will be included in your email receipt and also in your online parking account.
  • How will I know that my permit is valid?
    You can verify this information in your parking account.
  • What if I lend my car to another student/staff member? Is the permit valid still?
    As long as the license plate matches the one listed on your parking permit.
  • What if I add someone else's vehicle to my permit?
    This is not recommended. You will be held responsible for any citations associated with all license plates listed on your account.
  • How do I know what payment plan I have chosen?
    This information will be included on your email receipt and also noted on your parking account online.
  • What type of payment plans are there?
    Staff can pay monthly through payroll deduction or credit card, or annually in one lump sum. Students can pay monthly or annually by credit card. You may also opt for monthly bank withdrawal by completing a form and submitting a blank void cheque.
  • How can I access my monthly receipts?
    Receipts aren’t yet available online, but contact Parking Services for copies of all of your monthly receipts.
  • Are permits purchased mid-month prorated?
    Yes. Permits purchased between the first and the 10th are charged the full monthly rate. Permits purchased between 10th and 20th will be charged for ⅔ of the monthly rate. Permits purchased after the 20th will be ⅓ of the monthly rate.
  • How do I cancel my virtual permit?
    Request a cancellation on your online parking account. If you cancel by the 10th of the month, you’ll pay ⅓ of the monthly charge. If you cancel on the 20th, you’ll pay ⅔. No refunds will be issued for permits cancelled after the 20th of the month.
  • Am I entitled to a refund when I cancel my permit? How will I receive it?
    You may be entitled to a refund depending at what point in the month you cancel your permit. Parking Services will determine this after you cancel and issue refunds if applicable.
  • What if I don't renew my virtual permit on time or my payment does not go through?
    Your permit end date will not be extended and the parking space will be allocated to the next person on the waitlist.
  • Do you accept payment via Visa Debit or PAYPAL online?
    Not at this time.