I am interested in conducting pharmacy practice research that influences health policy and expands community pharmacists’ roles in patient‐centred care. My research program is designed to evaluate the impact of community pharmacists’ adoption of practice tools, innovations, and communication skills on patient care practices and patient outcomes. Findings will help decisions‐makers, pharmacists, other health care professionals, and patients recognize community pharmacists’ roles in ensuring safe and effective medication use and reducing medication‐related morbidity and mortality.
- Pharmacists Adoption of Practice Innovations. Community pharmacists in Alberta are facing an unprecedented scope of practice where they are able to access electronic health records, prescribe medications, provide injections, and order laboratory values. I am applying social theory to understand pharmacists’ response to these innovations and to inform the development of pharmacy specific theory through qualitative methods. This research will support pharmacists’ transition from product to patient focused care.
- Patient‐Pharmacist Communication. As pharmacists’ care is evolving, patient‐pharmacist communications are shifting from pharmacists’ provision of generic biomedical information to an interactive dialogue to create patient‐specific care plans. Audio recording of patient pharmacist interactions and pharmacist “think alouds” have been employed to characterize communication practices and explore the effectiveness of communication skills.