Search Our Programs

How to Register

Register for most activities online (recommended) at the Customer Service Centre (CSC) at www.activityreg.ualberta.ca

  • Open 24 hours; secure
  • See immediately if the class is still open for registrations, or place yourself on a waiting list for a class you want to attend
  • We will contact you via phone or email if a space becomes available

Before you can register

  • You will need a PIN and identity number to do this
  • Complete the New Account request on the site; your PIN and identity will be emailed to you in 2-4 business days
  • Or contact the CSC (780-492-2231) to be assigned both of these, or email the Customer Service Centre staff at activityreg@ualberta.ca
  • U of A students, staff and faculty members must show current ONEcard to register. This entitles you to pricing specific to University of Alberta students, staff and faculty members

Other ways to register

In Person
Customer Service Centre - Sales Office,
1-213 Van Vliet Complex.
Hours    
Monday to Friday from 0900-1700

By Phone
Customer Service Centre - 780-492-2231

By Fax
Fax 780-492-7190 

By Mail
Customer Service Centre 
Faculty of Physical Education and Recreation
1-213 Van Vliet Complex
University of Alberta, Edmonton, Alberta   T6G 2H9

How to Pay

  • Credit card (VISA or MasterCard only)
  • Debit card (in person only)
  • Cash
  • Personal cheque (payable to University of Alberta)

 

Registration, Transfer and Withdrawal policy

Registration

  • Registration is strictly first come, first served
  • University of Alberta students, staff, faculty or alumni require a valid ONEcard to register
  • You will need course code number or the name, date, and time of the course 
    • Course code numbers can be found at www.activityreg.ualberta.ca along with a complete description of all activity programs offered by our Faculty
  • Payment required at registration
  • Emailed receipts for phone, fax, mail or in person registrations; online registrants are directed to a registration confirmation page; receipt will be e-mailed to you
    • In the case of non-delivery of confirmation within 1 - 2 days, contact the Activity Registration Zone at activityreg@ualberta.ca or 780-492-2231
    • Please ensure we have a viable email address for you

Withdrawals and transfers policy

  • You may withdraw from, or transfer to, a program prior to the start of third class
  • No refund or credit after third class
  • If registering for a program after the third class, you are not eligible for a credit or refund if you withdraw


Withdrawal policy

  • Choose refund or credit if withdrawing without transferring to a different program

Refund

  • A $15 administration fee will be assessed for all refunds. (See Activity Registration Zone for complete details
  • A refund can be issued for the value of the remaining classes less a $15 administration fee
  • If original payment was by credit card or debit card the refund will be issued to the card used for the original payment
  • If original payment was by cash or cheque you will be refunded by cheque.  This will be mailed to you in 3-6 weeks from the time the refund is requested

Credit

  • Instead of a refund you can also request a credit be issued to your account
  • The credit will be for the cost of the remaining classes; no $15 administration fee will be assessed when requesting a credit
  • This credit can be used towards most recreational programs and services offered by the Faculty of Physical Education and Recreation
  • If a refund is requested at a later date a $15 administration fee will be assessed

Transfer Policy

  • A $5 transfer fee is assessed on all transfers
  • If transferring to a program of greater value you will be required to pay the difference between the programs; if the program is of lesser value the difference will be credited to your account
  • No transfer fee if your program is cancelled and you transfer to another program

Contact us - www.activityreg.ualberta.ca
email: activityreg@ualberta.ca; phone 780-492-2231