How to Request Official University of Alberta Transcripts

To send transcripts to self or third party:

Current or former graduate or undergraduate student with access to Bear Tracks
Type of Transcript Order Method Processing Time Delivery Method

Official e-Transcript

Bear Tracks Hourly (except on Saturdays) Email notification from MyCreds once e-Transcripts are available for viewing/sharing. Cost is $6 per share. 

Hard copy transcript

Bear Tracks Up to 5 business days

Regular mail in Canada (up to 10 business days including mail time. Some locations may take longer. Canada Post processing times apply).

International mail may take up to three weeks.

Former graduate or undergraduate student without access to Bear Tracks
Type of Transcript Order Method Processing Time Delivery Method

Official e-Transcript 

Transcript Request Form

Within 1 business day Email notification from MyCreds once e-Transcripts are available for viewing/sharing. Cost is $12 per share.

Hard copy transcript

Transcript Request Form

Up to 5 business days

Regular mail (up to 10 business days including mail time. Some locations may take longer. Canada Post processing times apply). 

International mail may take up to three weeks.

Undergraduate or graduate student who attended the University of Alberta prior to 1980, Camrose Lutheran College, or Augustana University College prior to 2006

Type of Transcript

Order Method

Processing Time Delivery Method

Hard copy transcript

Transcript Request Form

Up to 5 business days Courier or regular mail (delivery times vary by service). 
Undergraduate or graduate student with additional documentation to include with their transcript

Type of Transcript

Order Method

Processing Time Delivery Method

Hard copy transcript

Transcript Request Form

Processing times vary Courier or regular mail (delivery times vary by service).
Current or former Faculty of Extension student
If you are a current or former Faculty of Extension student, please visit the Faculty of Extension website for instructions on how to order your Official Transcripts.

To pick up transcripts in-person:

In-person pick-up is currently not available. Please check uab.ca/covid19 for universite-wide updates.


Important instructions

Official Transcripts and other forms of certification are released only after any outstanding accounts with any department at the University of Alberta have been settled. For more information on clearing your outstanding accounts, please refer to Financial Holds.