There could be various reasons why an account is not active, even though a researcher has received notification of award from an agency. For example:
If none of these scenarios apply, contact your research facilitator
- the RSO has no record of the award, agreement or contract;
- the agreement has not been signed by all parties;
- human ethics, biohazards, or animal welfare certification has not been acquired, or the RSO has not received notification that certification has been granted;
- the sponsor has placed a hold on the funding; and/or
- the start date is still in the future.